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Park Plaza Westminster Bridge London

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Traveler (5145)
Room & Suite (1994)
Dining (229)
Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“big ben”(1,867 reviews)
“london eye”(1,847 reviews)
“studio room”(455 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,750)
Filter reviews
14,687 results
Traveler rating
8,591
3,821
1,261
573
441
Traveler type
Time of year
LanguageEnglish
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8,591
3,821
1,261
573
441
Show reviews that mention
All reviewsbig benlondon eyestudio roomiconic viewprimo barmodern hotelsouth bankbig hotelthe executive loungeexcellent locationsofa bedfantastic hotellounge areaan upgrademini bartube stationwestminster
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1 - 5 of 14,687 reviews
Reviewed yesterday via mobile

Location is great. But the Service poor. Waiting for 14 days to refund an erroneous debit card charge, despite 3 calls - really poor - all assured it would be sorted. Not the money, only £125, but poor customer serviceMore

Thank matttombrown
Response from Suat B, Manager at Park Plaza Westminster Bridge LondonResponded today

Dear Guest, Many thanks for reaching out to us on TA. I have investigated personally and I cannot seem to locate your reservation. We are here to help and I would urge you to please forward this email to ppwlguestrealtions@pphe.com. Our Guest Relations team are...More

Reviewed yesterday via mobile

Great staff, excellent breakfast and dinner restaurant. The pool is a definitive bonus. Spacious rooms. And the location? All you wish for. Near bus, underground and in walking distance from many “must see” attractions. Recommended for families and business travellers alike.

Thank Rune_Bjerkestrand
Reviewed 2 days ago

What a lovely hotel... its clean, modern and air conditioning that is controlled off a dial on the wall which was perfect. We had a suite with 2 teenagers with us and it worked well. We were on the 12 floor overlooking the London Eye...More

Thank CGHM
Reviewed 2 days ago

You can't beat the location of this modern hotel. OK it's not what you think of as classic old world by a long shot, but you can walk out the front door - straight ahead Westminster Bridge, Big Ben, the abbey, the eye and the...More

2  Thank lesroccario
Response from Suat B, General Manager at Park Plaza Westminster Bridge LondonResponded today

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. It was a pleasure looking after you and we appreciate all your comments. We look forward to your next stay. Many thanks, Suat Binkaya General Manager

Reviewed 2 days ago

Beautiful hotel with all kinds of public transportation available. We were part of a tour group and treated like royalty. The room was large, spotless, quiet and well lit. The bed was comfortable and the bathroom was very well appointed. The lobby area has seating...More

Thank sewkitty
Response from Suat B, General Manager at Park Plaza Westminster Bridge LondonResponded today

Dear Guest, Thank you for taking the time to share your wonderful review regarding your stay with us. It was a pleasure looking after you and I am pleased to read that you enjoyed the fantastic facilities on offer. I hope to see you back...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$212 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in London
#50 Spa Hotel in London
#59 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#171 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$212 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in London
#50 Spa Hotel in London
#59 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#171 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (5145)
Room & Suite (1994)
Dining (229)
Pool & Beach (13)
Business Center & Event Rooms (21)
Amenities (20)
Family and Play Areas (9)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
barsonkaren
14 July 2018|
Answer
Response from jmh168 | Reviewed this property |
You can google it. It’s about 2 miles. 10 minutes taxi drive, 30 minutes walk.
0
Votes
Laura Y
5 July 2018|
AnswerShow all 5 answers
Response from Debbie A | Reviewed this property |
The concierge and his staff were exceptional in their service and keeness to be heloful. As others have said, just ask them, leave your bags and go and enjoy your day.
0
Votes
Laura Y
5 July 2018|
AnswerShow all 2 answers
Response from Creg69 | Reviewed this property |
Absolutely. They take care of your things.
1
Vote