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The Richmond, BW Premier Collection

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Traveler (747)
Room & Suite (281)
Dining (60)
Ratings and reviews
Certificate of Excellence
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travelers talk about
“junior suite”(57 reviews)
“fresh milk”(30 reviews)
“huge tv”(27 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
The Richmond in City Centre, Liverpool is the perfect location, split between the business, education, leisure and retail sectors of the city. A luxury accommodation concept, The Richmond offers 4 Star Hotel Bedrooms, with interlinking capability into full serviced apartment, all with...
Offers from The Richmond, BW Premier Collection
Special Offer: Chester Zoo Package
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Location and contact
24 Hatton Garden, Liverpool L3 2AA, England
Hotel website
11.3 km to Liverpool John Lennon Airport
208 restaurants are within a 0.5 km radius
1.2 km from The Beatles Story
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,540)
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1,206
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1,206
751
314
138
87
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All reviewsjunior suitefresh milkhuge tvlovely hotelbottle of proseccomini fridgeafternoon teacity centrelovely bathroomq parkbooked this hotelreception staffone night staycar parkbirthday treatstaff were lovelyenjoyable stay
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1 - 5 of 2,496 reviews
Reviewed 2 days ago via mobile

Stayed for three nights. Our junior suite had been recently refurbished, the only negative was we were in the basement so no natural light. Nice decor and room facilities included a fridge, sink and various complimentary snacks & drinks. Breakfast buffet was excellent but get...More

2  Thank gwtmorris
Reviewed 4 days ago via mobile

Worst hotel stay EVER ok where do u start well let’s go with the room I had this god awful room behind reception where all night all I could hear was the night staff and running water and then the fire alarms going off. The...More

2  Thank mattyD80
Response from KnowCollection, Manager at The Richmond, BW Premier CollectionResponded 2 days ago

Dear "mattyD80" Thank you very much for taking time reviewing our hotel. I am shocked to hear about your experience whilst staying with us. Please accept my sincere apologies and be assured that I have spoken the head chef and food and beverage manager regarding...More

Reviewed 5 days ago

We were really impressed with this hotel for the size of the rooms / apartments, it's location and facilities. I would not hesitate to recommend this hotel to anyone staying in Liverpool and we'll be back there soon I'm sure.More

2  Thank Matthew S
Response from KnowCollection, Manager at The Richmond, BW Premier CollectionResponded 2 days ago

Dear "Matthew S" Thank you for taking the time to provide us feedback for your stay. I am really pleased to learn about your great experience and thank you for your kind words. If you would like to visit the Richmond once again, please do...More

Reviewed 6 days ago via mobile

Stayed a couple of nights and my room/apartment was perfectly fine although very warm during the July heat. Breakfasts were hearty and I’ve certainly had many worse. Didn’t eat there in the evening but the restaurant certainly looked busy. The bar staff and those on...More

2  Thank MICK B
Response from KnowCollection, Manager at The Richmond, BW Premier CollectionResponded 2 days ago

Dear "MICK B" Thank you for taking the time to provide us feedback for your stay. I am really pleased to learn about your great experience and thank you for your kind words. Apologies that the room was rather hot, we are investigating this issue....More

Reviewed 6 days ago via mobile

Location central but immediate surroundings are a bit scruffy. Lots of down and outs. Short walk to Albert Dock, Cavern Club and museums. We had an apartment which comfortable large and very well equipped. Not much hanging space though. Very warm room. Nice bar. Breakfast...More

2  Thank DaveHampshire
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About
Description
The Richmond in City Centre, Liverpool is the perfect location, split between the business, education, leisure and retail sectors of the city. A luxury accommodation concept, The Richmond offers 4 Star ...More Hotel Bedrooms, with interlinking capability into full serviced apartment, all with the usual benefits of a four star hotel. It's design, makes it most ideal for every style of visit or various length of stay. The property is a Grade II Listed iconic building. Offering free Wi-Fi throughout, Mini Fridges in all Rooms with complimentary fresh Milk & Water, Upscale Toiletries, Smart TV's, 24hr Room Service and Suites & Apartments also offer full Kitchen facilities. Furthermore, take advantage of other facilities including the "R" Bar & Brasserie boasting amazing Best of British dishes, and some onsite Car Parking. Finally for exclusive wedding & events, private dining or conferences in our three event rooms: The William & Kane Suite or Florentyna's offering up receptions of 200 guests. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (747)
Room & Suite (281)
Dining (60)
Amenities (27)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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734Ali1967
9 July 2018|
AnswerShow all 6 answers
Response from vic565 | Reviewed this property |
The car park is a few minutes walk away. Tell reception when you arrive and they give you two parking tickets. On the day you leave you put the first one in the machine and then the second as this is the discount voucher. It... More
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