Low Wood Bay Resort & Spa
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Low Wood Ambleside Road, Windermere LA23 1LP England
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Panoramas (2) Room & Suite (400)
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What you can expect during your stay
- Hand sanitizer available to guests & staff
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 20 hotels in Windermere
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Low Wood Bay is Windermere’s newest luxury resort & spa located right on the shoreline of Lake Windermere with spectacular views. We offer 4 star accommodation and a wide range of leisure facilities to suit all ages and abilities. There’s a choice of 2 restaurants, Blue Smoke on the Bay, which offers a relaxed wood-fired cooking experience featuring Southern American dishes. The Windermere restaurant has delicious selection of traditional European dishes in a contemporary setting, both restaurants have stunning lake views. The Spa is the most recent update to the resort being situated right at the front of the resort and benefiting from beautiful panoramic views across Windermere. Our spa features a thermal journey, infinity pool, range of treatments and even more outdoor facilities due to be completed before the end of 2018. For the adventurous, why not take advantage of our onsite Watersports centre which offers instruction water-skiing, canoeing, paddle-boarding, motorboat hire and
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Canoeing
Squash
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Canoeing offsite
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Additional bathroom
Desk
Room service
Safe
Telephone
VIP room facilities
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Green
Languages Spoken
English, Polish
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
326Restaurantswithin 10 km
136Attractionswithin 10 km
2,629Reviews47Q+A100Room tips
Reviews
Traveler rating
- 1,516
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- 78
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Popular mentions
We had a lovely relaxing spa day, such a lovely place and the staff were so friendly. We will be back as soon as we can. We had lunch in the blue smoke restaurant and it was beautiful, cant wait to come back!
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Daniel LowWoodBay, Guest Services / Front Office at Low Wood Bay Resort & Spa
Responded 1 Jan 2021
Dear t0nes23, Thank you for taking a moment to write a review of your recent Spa Day. I am delighted to hear you had a wonderfully relaxing and tranquil experience; that much needed escapism from reality! I very much look forward to welcoming you back in the New Year. Kind Regards, Daniel Buck Operations Manager
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We recently had a gorgeous stay at Low Wood staying the the Winander suites. The whole experience from start to finish at the hotel was flawless. The staff really do make it, cannot do enough for you at all. The spa is one of the best I have been to and even though the hotel was being plunged into a tier 4 halfway through our stay - the staff stayed positive. Our only downfall of the trip was the dining experience at the Blue Smoke on the Bay. The staff seemed inexperienced, forgetting starters, serving dinners that weren’t ordered. Being 8 months pregnant I asked for a well done steak which arrived swimming in blood. I asked for it to be cooked further and ended up waiting 40 minutes as I was forgotten about. With this and the forgotten starter, I didn’t really get to eat. Hoping to try one of the other restaurants next time.…
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Daniel LowWoodBay, Guest Services / Front Office at Low Wood Bay Resort & Spa
Responded 1 Jan 2021
Dear Mrs Page, Thank you for writing a review of your recent stay in the Winander Club. I am thrilled to hear you enjoyed your first break away at Low Wood Bay and you loved many aspects of the Resort. We are very proud of our unrivalled spa facilities and they certainly provide you with a few moment of calm. I'm disappointed to hear of the shortfalls you experienced in Blue Smoke on the Bay, I can assure you this miscommunication error would have been a momentarily blip to a usually faultless experience, but nevertheless I'll ensure your comments are passed onto the Head Chef and Restaurant Manager of Blue Smoke to review with the teams. I very much look forward to welcoming you both again soon. Kind Regards, Daniel Buck Operations Manager
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I have just returned from A Spa Day Experience at the Low Wood hotel & Spa that my wife had paid for as a Christmas present for me. She had been on one there a couple of weeks before Christmas and was so impressed that she wanted to take me. We had a relaxing massage followed by a lovely lunch before going to the Spa. We enjoyed the outdoor & indoor pool & hot tubs, wandering around with our supplied flipflops & dressing gowns. We then went to the relaxation area. We went to order a coffee & tea from a waiter and he told us he needed immediate payment for the items. As we had no means of payment on us at that time we said it did not matter. My wife was surprised & queried this with receptionist as the last time she was there she paid at reception when she left. The receptionist said it would not be a problem....but a bearded man standing by the reception desk just said NO! (We think he was the Spa supervisor) My wife asked if he expected her to have to go back upstairs to the locker get the card bring it back down and then take it back. He said YES! There was no apology for the unexpected action or reasonable explanation. My wife returned to me upset by the man's attitude. Whilst still in the "relaxation" room a waiter brought us a tea & coffee and wanted payment! We explained that we had no method of payment and had not ordered the items because of this reason. Suddenly the man from reception stormed in and demanded in an aggressive manner what the problem was. Again we explained that we had not ordered the items due to their immediate payment rule. He sarcastically said "oh thanks for ordering and not wanting them". By his aggresive and confrontational attitudee we thought he was going to throw us out of the hotel. But he only turned and left. This took place in front of other people in the "relaxation" room which made us embarrassed and upset my wife. It had also embarrassed the other guests who all left the room immediately after the incident. We went to reception & asked to see the Spa Manager. The bearded man actually went to get her no doubt giving her some poor excuse for our complaint. When the Spa Manager called Annabel came to speak to us she was sympathetic to our explanation of the situation & the unacceptable attitude of "that person" which had caused us embarrassment & upset my wife. We offered to pay for the wasted drinks but Annabel, as I said, was sympathetic and asked us to continue our spa day with complimentary drinks. We did accept a coffee & a tea which was ironic as this is what started the whole incident. But we felt we could no longer enjoy the experience which had been totally spoiled by this man's attitude which would have been more in line with a prison warder than a relaxation spa supervisor. He made us feel ashamed for not having payment in our dressing gowns, he embarrassed us in front of other spa guests & he upset my wife. He has let down the Low Wood hotel reputation with his disrespectful and disgusting attitude. We unfortunately will not be back and I hope no other spa guests have to suffer his utterly disrespectful & aggressive attitude & manner.…
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Date of stay: December 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from Daniel LowWoodBay, Guest Services / Front Office at Low Wood Bay Resort & Spa
Responded 1 Jan 2021
Dear Jayhaitch, Thank you for taking a moment to review your recent Spa Day. I am terribly disheartened to hear of your extraordinary experience with a particular member of our staff. I would personally like to assure you that this is an isolated incident and that we are very fortunate to have an array of devoted and caring team that usually provide an impeccable level of service. I'm sure as our Spa Manager, Annabel, would have discussed on the day; we are currently in the midst of reviewing how we charge for additional items during a Spa Day and have very recently implemented some changes which should of been properly explained to you prior to your Spa Day beginning. Although I appreciate there were many aspects of the day you did enjoy; namely lunch in the Blue Smoke on the Bay and the outdoor thermal experience, I can completely understand how this misunderstanding has had an adverse effect on your relaxing day and caused your wife to be upset, which I would like to sincerely apologise for. I have asked for our Spa Manager to get in touch with you personally over email in the coming days to resolve this matter and give us the ability to redeem your faith in ourselves. Kind Regards, Daniel Buck Operations Manager
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Had a lovely 3 nights at The Low Wood. Excellent spa and facilities. Food is great and staff are wonderful with everyone. Rather pricey but do it if you can. It's a real treat. Close to Bowness, Windermere and Ambleside with many great walks and places to visit
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Nevil Jeffery, General Manager at Low Wood Bay Resort & Spa
Responded 29 Dec 2020
Dear gloriaw564 As a team we are pleased to learn you enjoyed your resent stay with us and you found the staff wonderful and enjoyed our restaurants and spa. We hope to have the pleasure of welcoming you back soon. Kind regards Nevil
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Spa facilities are great and staff couldn't do enough to help. Food was pretty good. Breakfast could have been better - very watery eggs etc. but front of house were all very professional and lovely. Fantastic location and good choice of restaurants onsite but have to drive to get anywhere else as it's too far to walk. Massages and gym good.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Nevil Jeffery, General Manager at Low Wood Bay Resort & Spa
Responded 29 Dec 2020
Dear stephanieP9781 As a team we are pleased to read you enjoyed all elements of your stay, however we thank you for your constructive observation about breakfast and the watery eggs. Your constructive comments can only help us improve the breakfast experience and we will be sure to review and monitor the egg quality. Thank you for your rewarding review and we hope to have the pleasure of welcoming you back soon. Best wishes Nevil
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PRICE RANGE
US$144 - US$421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
low wood bay hotel windermere, low wood windermere, hotel low wood, low wood hotel windermere
LOCATION
United KingdomEnglandCumbriaLake DistrictWindermere
NUMBER OF ROOMS
131
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Claim Your Listing Frequently Asked Questions about Low Wood Bay Resort & Spa
Which popular attractions are close to Low Wood Bay Resort & Spa?
Nearby attractions include Michael Coates Clay Shooting (7.8 km), Ambleside Cowhides & Sheepskins (2.6 km), and Orrest Head (3.9 km).
What are some of the property amenities at Low Wood Bay Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Low Wood Bay Resort & Spa?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at Low Wood Bay Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Low Wood Bay Resort & Spa?
Conveniently located restaurants include Dr Brews Coffee, Fresher's Cafe, and The Windermere Speakeasy.
Are there opportunities to exercise at Low Wood Bay Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Low Wood Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Low Wood Bay Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Low Wood Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Low Wood Bay Resort & Spa?
The staff speaks multiple languages, including English and Polish.