North Lakes Hotel & Spa
1,450 reviews
#6 of 12 Hotels in Penrith
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Ullswater Road, Penrith CA11 8QT England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$175
US$280
US$153
SAVE US$127
US$280
eDreamsUS$153
Official HotelUS$175
SnaptravelUS$253
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Room & Suite (101)
Dining (59)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 12 hotels in Penrith
Location
Cleanliness
Service
Value
Travelers' Choice
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4-star resort hotel. FYR Grill is a unique experience as the chefs grill the finest steaks and fish on an open fire in the AA rosette restaurant. The fabulous spa has a 12m pool, with spa treatments, gym, hot tub, sauna and steam rooms. Outside the team tend to bug hotels and bee hives in the herb garden, and there’s even a dedicated pooch area for your four-legged friends. Part of The House of Daniel Thwaites collection.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Housekeeping
Interconnected rooms available
Room service
Telephone
Wardrobe / closet
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Bulgarian and 4 more
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
29Restaurantswithin 1 km
5Attractionswithin 1 km
1,450Reviews22Q+A100Room tips
Reviews
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Popular mentions
We are members of the spa and can not fault the place the team is friendly and welcoming .Covid practices are all in place to make your feel safe. We have used the restaurant on Boxing Day and had an excellent meal served by a friendly and efficient team again great service with all the covid practices in place
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Date of stay: December 2020
Cleanliness
Service
Helpful
Response from Mike Vincent, General Manager at North Lakes Hotel & Spa
Responded 2 weeks ago
Dear Simon Thank you ever so much for such a lovely review. Our spa team will be delighted to hear your fantastic feedback. They are a fab team working hard to keep our members safe through the current climate. Our FYR restaurant is delicious and I am glad to hear you enjoyed Boxing Day with us. Many Thanks Becky Head of Guest Experience
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+1
Myself and my husband were bought this break away fot a Xmas gift.. What can I say about this place is from start to finish we felt at ease especially in the current climate. The spa was amazing.. We had 40 mins in the pool in our own lane with 2 metres away from other people. We had an evening meal the food was delicious. The staff were all so friendly and helpful. I would highly recommend this hotel
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Mike Vincent, General Manager at North Lakes Hotel & Spa
Responded 3 weeks ago
Dear delaney97 What a fantastic review! I am so pleased to read you had a perfect stay with us and enjoyed all of our facilities. It is also great to hear you felt at ease and were able to relax with all our measures we have in place to keep everyone safe. We do hope to welcome you back very soon Many thanks Becky Head of Guest Experience
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Family of 4 stopover. Covid meant spa etc closed so it felt a bit less than its 4 star billing. Three beds one large multipurpose room (they convert them between meeting rooms and bedrooms) which felt a little odd but was clean and comfortable and great value. Very tasty evening meal in smartly refurbished bar, quiet (probably half empty because of pandemic), breakfast OK. Can't remember what it cost but not outrageous anyway. EV charging facility would be a good addition given proximity to motorway and scarcity of chargers in the North.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Mike Vincent, General Manager at North Lakes Hotel & Spa
Responded 5 Dec 2020
Dear dmdf, Thank you for taking the time to let us have your feedback about your stay. I will share your comments with the team and we will use them to keep working hard on delivering consistently good experiences for all our guests. Hopefully we will have the opportunity to welcome you back in the not too distant future. You mention the spa was closed so I presume the stay must of been back in early July when we had first re-opened before spas were allowed to open. The great news is that all our spa facilities are fully open for everyone to enjoy once again. Kind regards Becky Head of Guest Experience
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Nice wee place to stop over, just off the M6 lovely location. Staff friendly and helpful. COVID restrictions in place. Nice food and the rooms a little dated but very comfortable. Would happily stay there again...
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Mike Vincent, General Manager at North Lakes Hotel & Spa
Responded 5 Dec 2020
Dear KevAliG Thank you for your feedback, I am delighted to hear you enjoyed your stay with us. We have a variety of different rooms at the hotel. If you do stay with us again I recommend the signature rooms which are newly designed and offer a little extra luxury. We look forward to welcoming you back to North Lakes again soon. Kind regards Becky Head of Guest Experience
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We found this hotel lovely and clean on arriving there. The reception and bar areas are lovely. The rooms aren’t quite so good, although our room was clean it was very dated and needs some money spending on it especially in the bathroom!! Terrible shower. We paid more for a bigger room and it was very small. I’d love to have seen their “cosy double!” The bed was two singles put together so not a big double bed as advertised, you expect this abroad but not in the uk. The reception we’re not great, they wouldn’t answer the phone when we tried to call down! The pool was lovely and relaxing Two people were allowed in the jacuzzi which is right but I was very annoyed when the swim teacher joined us too! Breaking the social distancing rules and to make it worse she was constantly on her phone which in a pool environment should not be allowed, especially where children are. As a swim teacher she should know better, a huge safeguarding issue. We were going to complain at the time but there was too many people around and I didn’t want to make a fuss. …
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Date of stay: November 2020
1 Helpful vote
Helpful
Response from Mike Vincent, General Manager at North Lakes Hotel & Spa
Responded 28 Nov 2020
Dear Carla Thank you for taking the time to let us have your feedback about your stay. I am very sorry to hear the swim teacher joined you in the jacuzzi which did not adhere to our social distancing procedures we have in place. I have personally spoken to the lady and informed her again of our procedures and the importance of following these. We do have a number of traditional style rooms as well as other modern rooms and all vary in style, size and décor. Hopefully we will have the opportunity to welcome you back in the not too distant future as it sounds like you did enjoy the pool and style of the hotel Kind regards Becky Langley Head of Guest Experience
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PRICE RANGE
US$120 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
north lakes hotel and spa, north lakes penrith
LOCATION
United KingdomEnglandCumbriaLake DistrictEden DistrictPenrith
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about North Lakes Hotel & Spa
Which popular attractions are close to North Lakes Hotel & Spa?
Nearby attractions include Crafty Monkeys (0.8 km), Centre Parcs Whinfell Forest (1.0 km), and Alhambra Cinema (1.2 km).
What are some of the property amenities at North Lakes Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at North Lakes Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at North Lakes Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to North Lakes Hotel & Spa?
Conveniently located restaurants include Chapter 12 Coffee Rooms & Bistro, Four & Twenty, and Grants of CastleGate, Bistro and Bar.
Are there opportunities to exercise at North Lakes Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does North Lakes Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at North Lakes Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, Polish, Croatian, Romanian, and Bulgarian.
Are there any historical sites close to North Lakes Hotel & Spa?
Many travellers enjoy visiting Long Meg and her Daughters (5.1 km), Brougham Castle (3.4 km), and Mayburgh Henge (1.3 km).
Is North Lakes Hotel & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.