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Citrus Hotel Cheltenham By Compass Hospitality

Traveler (169)
Room & Suite (170)
Dining (15)
About
Location
Cleanliness
Service
Value
The Citrus Hotel Cheltenham is located in the Centre of Cheltenham. The hotel offers a choice of 59 bedrooms, 2 meeting rooms and on-site Bar. We offer great value for money, great customer service, innovative design and an exciting experience away from home – whether you’re visiting us for business or leisure. The Citrus Hotel, Cheltenham prides itself on being simple and very modern, with a wide range of bedrooms and suites at different prices to suit everyone – from the businessperson or overseas traveler to families looking for a well deserved short break. Check out our great value short break offers and promotions – available to book direct. All bedrooms have flat screen TVs, broadband access*, WiFi*, room safes, hairdryers, complimentary tea and coffee making facilities, and the latest technology in inter-floor personal security. The Citrus Hotel, Cheltenham is dog-friendly and charges apply, please contact the hotel for details.
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Property amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Centrally Located
HOTEL CLASS
787Reviews
349Photos
5Q+A
100Room tips
Traveler rating
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Popular mentions
+3
Room was big and bright However the floor was filthy in the room. On arrival the photos show the state of the bathroom floor. Wiped with tissue showed hair. Dirt and a contact lense. No hairs were mine! Clearly filthy walls behind the toilet. God knows what that was. Breakfast
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Stayed here for 2 nights on a post new year break. No frills accommodation but clean,decent sized rooms and bathroom. Buffet breakfast both hot and cold set us up for the day ahead. Location was brilliant - couple of minutes walk from main shopping area and plenty of bars and
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Don't be fooled by the photos. The quad room provided to us, was nothing like the photos suggest. The bathroom floor looks like it has never been cleaned, and even after we asked for a clean, it looks much the same. The carpet is dusty and the whole place is run down. There is a
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My friends and I get together for a Christmas shopping trip every year and we have been many times to Cheltenham. We found this hotel last year so this was our second stay. The staff were super helpful, the room was comfortable, the central location made it perfect for shopping.
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Review collected in partnership with compasshospitality.com
Response from Citrus C, General Manager at Citrus Hotel Cheltenham By Compass Hospitality
Responded 12 Dec 2018
Dear k8h28 Thank you for taking the time to write a review based on your recent stay at The Citrus Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed your recent stay with us and that you have returned to us again this December. Once again, thank you for taking the time to leave your valued review and I hope to welcome you back to the Hotel in the future. With kind regards Simon Dean | General Manager
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We were there as a group of eight and wanted a central location and we certainly got that Our rooms were small but entirely adequate. The breakfast was good, hot and cold. We were able to get the car in the hotel car park, a bonus!
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Response from Citrus C, General Manager at Citrus Hotel Cheltenham By Compass Hospitality
Responded 12 Dec 2018
Dear G6560OFdavidm Thank you for taking the time to write a review based on your recent stay at The Citrus Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed your recent stay with us and that the Hotel suited your needs on this occasion. Once again, thank you for taking the time to leave your valued review and I hope to welcome you back to the Hotel in the future. With kind regards Simon Dean | Hotel Manager
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Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Photo provided by managementCitrus Hotel Cheltenham By Compass Hospitality
The Big Sleep Hotel Cheltenham
Photo provided by managementCitrus Hotel Cheltenham By Compass Hospitality
The Big Sleep Hotel Cheltenham
Photo provided by managementCitrus Hotel Cheltenham By Compass Hospitality
The Big Sleep Hotel Cheltenham
Photo provided by managementCitrus Hotel Cheltenham By Compass Hospitality
Standard Double
Photo provided by managementCitrus Hotel Cheltenham By Compass Hospitality
Double Room
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Do compass staff from another area get staff discount on rooms ?
If you are a staff member of Compass Hospitality UK, please speak directly with your GM regarding Hotel reservations and discounts available as they differ between the Hotels.
0 votes
Good morning. We do have a small bottle and spirit bar in the Hotel, but we do not serve draught lager, bitter etc. The Town Centre is just a 2 minute walk from the Hotel where ther are plenty of bars for you to choose from.
1 vote
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What time is check in?
Check-in is from 3.00pm and check-out is at 10.30am on the day of departure. An ‘Early Guaranteed Check-in’ is available from 12 noon at a charge of £10.00 – subject to availability. Please contact Reception prior to your arrival to book this. A ‘Late Checkout’ is available until 12.00 noon at a charge of £10.00 – just let Reception know by 10.00am on the day of departure – subject to availability. Please do contact us on 01242 696999 if you would like to arrange either of these, subject to availability. Thank you Simon Dean | Deputy Hotel Manager
1 vote
Thankyou for your enquiry The replacemnt of the soft furnishings etc, has not yet taken place at The Big Sleep Hotel, Cheltenham
0 votes
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What are the car parking arrangements
Parking is available on site and is on a first come first parked basis. Charges apply
0 votes
"We had a quad room which was spacious and comfortable."
"if you are looking for a central location at a budget price you won't do better"
"Discuss with reception on booking."
"Executive Suite is great fun and the Pent House has a brilliant bath! Book direct with the website as the prices are so much cheaper! "
"try to be at the higher floors"
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PRICE RANGE
US$63 - US$413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the big sleep hotel cheltenhambig sleep cheltenhambig sleep hotel cheltenham
LOCATION
United KingdomEnglandCotswoldsCheltenham
NUMBER OF ROOMS
59
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