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We stay regularly at this time of year. The Queen’s perhaps thinks it’s a slightly grander hotel than it is, but you can’t fault the location and it has clean, comfortable bedrooms, feather pillows and good-sized showers. This year we had a smaller bathroom (no...More
We stayed for three nights in one the hotels superior rooms over the bank holiday. The room was incredible, based on the third floor and worth the extra money. We overlooked the stunning Imperial gardens and along the Promenade. The bed was huge and so,...More
2 Thank Helen R
Response from Yasmin K, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded September 1, 2017
Dear Helen R,
Your review has out a wonderful smile on the teams and face and my own. I am very pleased and proud to read your experience at the hotel across all departments. We have passed on your comments to the whole team.
From the time of booking (August) to the actual event, I received a full & friendly service which I could not fault from Ellie & Madeline! On the actual day additional staff were provided all of which were an absolute pleasure & ensured the party...More
Reasonably priced and pleasant afternoon tea.
They were short staffed because of the weather.
However the service was good
Afternoon tea was good
Good choice of sweet and savoury options
It is a little strange to give a one star rating to a hotel I know from previous visits to be extremely good but this weekend’s experience has left me extremely disappointed by the attitude of its management. A couple of weeks ago I booked...More
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Free High Speed Internet ( WiFi )
Things to do
US$129 - US$268 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#5 Luxury Hotel in Cheltenham
#5 Business Hotel in Cheltenham
Number of rooms
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