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Queens Hotel Cheltenham - MGallery by Sofitel

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Traveler (388)
Room & Suite (99)
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Overview
  • Excellent42%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible5%
Travelers talk about
“gin bar”(13 reviews)
“imperial gardens”(25 reviews)
“afternoon tea”(69 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,419)
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1,394 results
Traveler rating
545
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545
474
205
98
72
Show reviews that mention
All reviewsgin barimperial gardensafternoon teabrasserie blanccar parklovely hotelthird floordeluxe rooman upgradebeautiful buildingwalk in showerbars and restaurantstown centrelovely roomstayed for one nightbreakfast was excellentbiscuits
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1 - 5 of 1,394 reviews
Reviewed today via mobile

Wonderful location, friendly staff, attention to detail in the rooms. Recently refurbished. Very clean. Building has an interesting history. For the price with the high quality breakfast included it was hard to beat.

Thank Tim P
Hotel's Favorite
Reviewed February 27, 2018 via mobile

A true delight. The hotel is as impressive inside as it is when viewed from the street: the ornate central staircase, external and internal glass skylights allied to Pugin designed wallpaper is visually stunning. It is perfectly positioned with Montpellier Gardens behind while overlooking the...More

1  Thank JMS1308
Response from Yasmin K, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded February 28, 2018

Dear JMS1308, A true delight, thank you for your lovely comments. My team are truly the gem of the Queens Crown, I have passed on your comments to the team and Adela. We are proud to offer 48 different gins in our grade II listed...More

Reviewed 6 days ago via mobile

Stayed for two nights and wished it could have been longer! This hotel is very smart and welcoming, all the staff were so friendly and helpful. We had booked into a superior room, through Secret Escapes, but when I expressed disappointment that there was no...More

1  Thank davidandjanet65
Reviewed 1 week ago

On arrival we received a very warm reception and the receptionist was very helpful. My sister and I arrived for 3 nights, from the moment we arrived we have nothing but praise for all the staff. The room was perfect and attention to detail was...More

2  Thank Glenys R
Reviewed 1 week ago via mobile

Stayed just one night and from arrival to departure we felt very welcome and very well looked after.The receptionist,housekeeper,bar and then restuarant staff all were very professional and polite. Food was well presented,high quality both at dinner and breakfast.A great stopover that I highly recommend...More

Thank John B
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Most Booked Properties in Cheltenham, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$144 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$144 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms
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Traveler (388)
Room & Suite (99)
Dining (30)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
donna b
25 April 2018|
Answer
Response from Attila K | Property representative |
There are several spas within walking distance of the hotel. We do have complimentary access to clc centre which has a pool and gym for our guests.
0
Votes
Jo24464
23 April 2018|
Answer
Response from Attila K | Property representative |
Absolutely we have several areas including Napier Restaurant, orangery or Regency Suite. I’m the spring and summer we can also arrange a bbq in our private garden. Please contact Ellie Murray in our events team at the hotel... More
1
Vote
Anne B
19 March 2018|
Answer
Response from Attila K | Property representative |
Our direct number is tel:+44 (0)1242 514 754. We look forward to hearing from you.
0
Votes
Room Tips
"Ask for what you would like and a I am sure the staff will do their best to accommodate your needs I"
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"Both our rooms were wonderful"
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"Room 318 was spacious and despite street facing, there was no traffic noise overnight."
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"Higher floors are quieter"
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