After phoning, emailing and knocking on the door nobody answered or got in contact with my son at all. Very very poor. After turning up there and seeing the place first hand he was partly glad he didn’t stay there in such a shabby, dirty and run down building. I recommend no one to bother even looking at this place.
The room was dirty, smelt stale and the ceilings were mouldy and to be told by the receptionist that “the owner knows the ceiling is mouldy but won’t do anything about it” really put the cherry on top, don’t waste your money here and go to the travellodge for £27 a night instead! I’ve seen animals live in better conditions than this “hostel”
Our family had the most amazing stay at Plymouth Backpackers Hostel. Karen went above and beyond to make us feel so incredibly welcome and taken care of. What an incredible woman! There was also a really interesting crew of regulars staying there who also helped to make our stay interesting and fun. A real highlight of our trip!
The room had all we needed although moving the beds revealed a lack of detail in the cleaning as the floor beneath them was covered in crap. Location was ideal with everything we needed within walking distance. Apparantly a notouriously rough area but we encountered no problems. Friendly staff and people.
If I could, I would give this hostel a 0. Not a 2. THERE IS A CURFEW ON THE DORMS. It looks as though they changed this after I raised the issue of it not being stated anywhere on the page. In fact, I was under the impression that there wasn’t one at all, so when I arrived, I was told that I must be in by 1:00am (now states 2:00am but don’t be surprised if it’s a lie). I would not have bothered booking if I had known. Upon arrival, I was asked to wait outside, as the person who runs the place apparently doesn’t accept ‘extra guests’ of people with rooms, even though I had booked a room. Management should not make such degenerate assumptions and ask their CUSTOMERS to wait outside in the cold before they get a chance to explain that they HAVE booked a room. If that wasn’t bad…