Holiday Inn Express & Suites Surrey, an IHG hotel
15808 104th Avenue, Surrey, British Columbia V4N 5L2 Canada
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Avg. ₱8,928 /night, 10/5 - 10/6
₱12,318
per night
₱9,888
per night
₱7,458
per night
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4.0
#4 of 18 hotels in SurreyLocation
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites Surrey. Located on the doorstep of Canada's third-largest city, Vancouver, BC, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our location is unbeatable for any activity with easy access to Hwy 1 near local business and corporations and quick access to tourist attractions and big businesses in Vancouver. For those guests needing to charge up their electric vehicle, there is a Tesla Supercharge station a 5 minute walk away in the underground parking of the nearby Guildford Village Shopping Centre. Guests in town on vacation find our location among the best of Lower Mainland hotels. Because we are located just east of Vancouver our hotel's guests can choose to easily access popular attractions like the Vancouver Aquarium, Stanley Park, English Bay and Granville Island Market or visit the Guildford Mall only 2.8 KM away which offers big city shopping at popular stores such as Walmart, Old Navy, H&M and The Bay. Surrey's numerous recreational parks are also just minutes away from our doorstep.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Business Center with Internet Access
Conference facilities
Convenience store
Parking
Wifi
Sauna
Hot tub
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Complimentary tea
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Filipino, Hindi
Location
Getting there
Vancouver Intl Airport
28.6 km•
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Abbotsford Airport
34.8 km•
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Rental Cars
10 Restaurants
within 1 kilometer
285Reviews0Q+A60Room tips
Reviews
Traveler rating
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Detailed Reviews
Hotel's Favorite
Clean and comfortable rooms. Quality hot and cold breakfast with spacious seating inside and out. Excellent location close to #1 hwy but you do not hear traffic inside. Easy access to everything. Great place to stay.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded May 23, 2023
Thank you for sharing your positive experience and great score, we love reading that you were comfortable, liked our location and renovated room set up and enjoyed breakfast! We are thrilled you were pleased with your stay and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From our arrival at 7pm there were up to 12 guys drinking on an outdoor patio just outside our 2nd floor room. This continued until after midnight. We were tired from a long day of travel. We could hear them yelling , talking and laughing. I’m pretty sure that they don’t have a license to have liquor there. Those same people would then walk by our room and since the soundproofing is very poor, and they were talking quite loudly, it was like they were in our room.
The reception lady is very pleasant, parking is plentiful, and the wifi is free and works well. All the positives cannot overcome the inconsiderate disturbance they were allowing to take place. If you have to stay here, ask for a room that faces away from the back patio where the smokers and drinkers hang out.
I booked to Hotels.com and replied to an email asking how the check-in went. I responded with my concerns about the noise which was supposed to be forwarded to management. Nobody ever contacted me.
The reception lady is very pleasant, parking is plentiful, and the wifi is free and works well. All the positives cannot overcome the inconsiderate disturbance they were allowing to take place. If you have to stay here, ask for a room that faces away from the back patio where the smokers and drinkers hang out.
I booked to Hotels.com and replied to an email asking how the check-in went. I responded with my concerns about the noise which was supposed to be forwarded to management. Nobody ever contacted me.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Aug 15, 2022
Thank you for sharing your experience, we are so sorry to learn that your stay didn't meet your expectations. Sadly, we were not notified about the disturbance, I checked the third party's website messaging system as far back as May as it is not clear as to when you stayed. For the very best and timely response, please always contact the front desk immediately if there are guests negatively impacting your stay as we take those matters seriously and have security on to attend to such issues at night. We do hope you allow us to welcome you back and show you that this experience was an exception. Please feel free to reach out to me directly if you wish to provide any more information so that your concerns may be fully addressed, I would love to hear from you. Cheryl gm@hiesurrey.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for 3 nights while visiting Surrey, Langley, and Mission. This hotel is in a good location, right off the highway, but still quiet.
The room I had was very clean and comfortable. The bed provided a good night sleep. The TV worked well and there was a fridge and microwave in the room.
The breakfast buffet was good and plentiful. Some decent options for a free breakfast.
The location is good, as it's just down the road from the shopping mall, plus lots of restaurants and gas stations nearby.
I'd like to specifically mention Amanda at the front desk. She was very friendly and helpful. A real asset to the hotel. I had some free time and she suggested I visit the gardens at Bear Creek Park, which were beautiful and a nice way to spent a couple hours. The rest of the staff was good as well.
The only negative I can mention is that I found the cost was a bit high for a Holiday Inn Express. Other than the cost, I would absolutely stay here again.
The room I had was very clean and comfortable. The bed provided a good night sleep. The TV worked well and there was a fridge and microwave in the room.
The breakfast buffet was good and plentiful. Some decent options for a free breakfast.
The location is good, as it's just down the road from the shopping mall, plus lots of restaurants and gas stations nearby.
I'd like to specifically mention Amanda at the front desk. She was very friendly and helpful. A real asset to the hotel. I had some free time and she suggested I visit the gardens at Bear Creek Park, which were beautiful and a nice way to spent a couple hours. The rest of the staff was good as well.
The only negative I can mention is that I found the cost was a bit high for a Holiday Inn Express. Other than the cost, I would absolutely stay here again.
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Oct 4, 2021
Thank you for taking the time to share your positive experience, we truly appreciate your feedback on all aspects of your stay and the great score! Your kind words about Amanda will be shared, and we agree that she is a wonderful team member and is often a guest favourite. We hope we have the pleasure of welcoming you back the next time your journey leads you to our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived late at night and encountered very courteous front desk staff (Vivek). Also Christine and Gurnoor during daytime. Stayed 5 days and found the hotel very comfortable and most of all....extremely clean! Breakfast staff are very friendly and hard working especially Nafisa. Overall, the hotel is excellent and very good value. It is reflective of the Management who we also happened to meet. Finally, the hotel is located just a couple of minutes from the TransCanada Hwy as one drives in/out of Surrey, BC.....this too was most convenient for us.
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Date of stay: August 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Aug 27, 2024
We can't thank you enough for your wonderful review, we appreciate your kind words regarding the team, the cleanliness and our location and we love seeing the great scores! We are very pleased you enjoyed your stay and hope that we have the pleasure of welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were fortunate to find this property after the original hotel we booked gave away our handicap room.
The staff was accommodating, understanding and extremely helpful. The rooms were clean, and the complimentary breakfast was perfect.
I would recommend this property for anyone looking for a safe, clean place to stay. The staff ALL deserve kudos from the front desk, to the maids and the lovely ladies making breakfast. Top notch property.
The staff was accommodating, understanding and extremely helpful. The rooms were clean, and the complimentary breakfast was perfect.
I would recommend this property for anyone looking for a safe, clean place to stay. The staff ALL deserve kudos from the front desk, to the maids and the lovely ladies making breakfast. Top notch property.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Nov 1, 2021
Excellent review, we are so happy to learn your stay was a success! The team takes great pride in providing a memorable, comfortable stay for our guests and it is always heartwarming to read reviews like yours. Thank you very much for taking the time to post your kind words, we hope we have the pleasure of welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is relatively newer property compared to other hotels nearby. The rooms were clean and updated. There were plenty of charging ports to charge multiple devices at the same time. Wi-fi was fast enough to do business or work from hotel. Comfortable beds. Friendly and polite front desk staff. Plenty of parking.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Jan 26, 2023
Thank you for taking the time to share your positive feedback and rating of your recent stay with us, we love seeing the 5/5 ratings and appreciate your kind words. Offering a clean, comfortable stay to our guests traveling on business with those important touch points, such as reliable wireless connections and access points to charge devices, is extremely important to us and was a top priority when decisions were made on the recent renovations. With the Guildford Village Shopping center only a 5 minute walk from the property and now open with: Save On Foods, Shopper's Drug Mart, Mary Brown's, Fat Burger, Pizza Pizza and more along with Tesla Superchargers at the ready, guests are enjoying our location just off Highway One even more, we hope you agree and will come back and see us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn't expect this hotel to be as nice as it was. It was recently remodeled. The staff was very friendly. Even though our room was facing the highway, we were able to sleep without any issues. Very quiet area compared to other places in Surrey and Langley. We'll for sure be staying here again.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Jun 15, 2022
We absolutely love your review! There is nothing more rewarding than reading that your stay was a pleasant surprise, you enjoyed the team and your stay, and that we will be your first choice on your next trip! Thank you very much for sharing your great experience and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous renovated property. We had a King Suite on the backside of the hotel. Very quiet and a really spacious room. There looked to be a little bit of an outdoor sitting area in the back of the property. A little too cold to use this time of year, but looked nice. Highly recommend this hotel!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Nov 23, 2023
Thank you for this wonderful review, we appreciate and love seeing the 5/5 score! We are very pleased that you enjoyed your stay with us and admired the renovations. We thank you for the great recommendation and hope we have the pleasure of welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel for one night in early January. As I am a HH gold member I was upgraded to a delux room. The delux room is not really any larger than the standard room but it is shaped differently so no real advantage. I had enquired about upgrading to a suite but they wanted to charge an extra $100 which wasn't worth it.The hotel was pretty empty that weekend with only a few cars in the parking lot. The hotel pool is down in the basement and fairly plain and basic. The breakfast on Sunday morning was not upto Hampton Inn standards and was disappointing. If you are looking for a good Hampton Inn try the one in downtown Vancouver or the one in Langley. Both are excellent. The Surrey Hampton was disappointing and I wouldn't recommend it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only stayed for 1 night. Large quiet room at rear of hotel. Bed very comfortable. 5 mins drive from various restaurants/shopping centre. Breakfast plenty of choice, not sure about the paper plates/plastic cutlery but can see why they use it for a quick self service brekkie!
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Date of stay: June 2017Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, an IHG hotel
Responded Jul 4, 2017
Thank you for sharing your experience, your great score and kind words! You may be pleased to learn that, after much discussion and debate, it has been decided to offer the option of real plates and cutlery again. You are correct, this is one of the challenges of offering a complimentary self-serve breakfast - when we offered this option before much of our cutlery was inadvertently tossed in the garbage and all items were eventually removed. However, we do wish to be environmentally friendly and have decided to try once again, but by request, in the hopes it will be appreciated and respected. The disposable items will remain, but guests will have a choice. We hope you come back and enjoy breakfast on real plates and proper cutlery!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique find."Read full review
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PRICE RANGE
₱9,097 - ₱12,770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites surrey hotel surrey, holiday inn express and suites surrey, holiday inn express surrey, holiday inn surrey
LOCATION
CanadaBritish ColumbiaSurreyGuildford
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express & Suites Surrey, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Surrey, an IHG hotel?
Nearby attractions include Guildford Park Estates (0.7 km), Guildford Heights Park (0.8 km), and Bianca Amor's Liquidation Center (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Surrey, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Surrey, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Surrey, an IHG hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites Surrey, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Surrey, an IHG hotel?
Conveniently located restaurants include Sushi California, The Taphouse Guildford, and Guildford Station Pub.
Are there opportunities to exercise at Holiday Inn Express & Suites Surrey, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Express & Suites Surrey, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Surrey, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, Hindi, and Filipino.
Are there any historical sites close to Holiday Inn Express & Suites Surrey, an IHG hotel?
Many travellers enjoy visiting Fort Langley National Historic Site (15.4 km), Historic Stewart Farm (14.6 km), and Maple Ridge Museum (13.7 km).
Is Holiday Inn Express & Suites Surrey, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.