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Four Points by Sheraton Edmundston Hotel & Conference Center

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100 Rice St, Edmundston, New Brunswick E3V 1T4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (50)
Room & Suite (36)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Edmundston Hotel & Conference Center
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 10 hotels in Edmundston
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Four Points by Sheraton Edmunston Hotel & Conference Center is conveniently located in the city centre of New Brunswick, Canada. Our premier spot is walking distance from the Edmundston Convention Centre for easy access to events. We're also a short drive from the New Brunswick Botanical Gardens and Grey Rock Casino. When you return to the hotel, take a dip in our indoor pool and get in a workout at our 24-hour fitness centre. Our on-site restaurant offers American comfort food for lunch and dinner. In our spacious accommodations, you can settle in and get a peaceful night's sleep in plush beds topped with fluffy pillows and crisp linens. Complimentary Wi-Fi makes it easy to check the news or your e-mail while enjoying dinner from our room service. Looking for something to make your stay special? Choose one of our suite options with separate living areas and sleeping areas. If you need somewhere to host a conference or training seminar, our flexible event venue is the perfect place for you. Enjoy comfort and relaxation at Four Points by Sheraton Edmundston.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French
Hotel links
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Popular mentions
Chris C wrote a review 8 Oct
Burlington, Canada2 contributions
We’ve stayed at the Four Points 6 or 7 times now. It’s a decent hotel for the price. Booking in this time was even easier than usual (Thanks Abigail!) and the hotel is clean and well versed in Covid protocols. The room was what we expected, clean and reasonably modern. It would be nice to have more English language TV stations but we are close to Quebec so I get it. The parking lot is just across the street which does make me nervous but we have never had a problem so I need to stop stressing about this. The restaurant is actually pretty good and service is always decent. Once we proved that we had the two jabs we were seated and both evening meals and breakfast were worth the money. I did note that the chalk board advertising the 'specials 'in the restaurant was in French only, I did think New Brunswick was bi-lingual province but I do get that inherent ‘Quebecois’ anti-Anglo feeling on my visits to this hotel. Rightly or wrongly I have found unilingual English speakers get less ‘warmth’ and overt friendliness here than say in Nova Scotia. If you speak French you definitely get better service, this really shouldn’t be the case in the hospitality industry. Another downer for the restaurant is the overly loud piped in music. It was particularly obnoxious at 7 am as we sat down for breakfast. I did politely ask the server to turn it down and her displeasure at our request was obvious. This has been a reoccurring theme at this restaurant. The loud music seems to be more the preference of the staff than the hotel patrons, this is an easy fix and should be something the hotel management work on. Most of the patrons seemed to be 40 plus and I reckon they are as averse to loud music over food as we are. Points for improvement would be a more welcoming attitude toward us non-Francophones from some of the staff and the mentioned loud music issue. That said we will definitely stay here again. It’s a convenient rest stop to Nova Scotia and Ontario. It’s not the cheapest but you do avoid the pitfalls of the more budget priced hotels.
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Date of stay: September 2021
Value
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Response from Manager Fourpoints Edmundston, Guest Services / Front Office at Four Points by Sheraton Edmundston Hotel & Conference Center
Responded 2 weeks ago
Thank you for taking the time to leave us some feedback, Chris! We are so pleased to hear you had a good stay with us! It our pleasure to make sure we provide excellent customer service and ensure all of our guests have a memorable stay that will encourage future stays at our hotel! With that said, we sincerely apologize for falling short of providing excellent hospitality. Our goal is to make everyone feel welcome - French, English or otherwise. The music in the restaurant/lobby should be at a respectable level as well, and so we appreciate your feedback on the matter. As a teachable moment, this feedback has been shared with all hotel departments to ensure everyone receives the same great service and all aspects of our facility can be enjoyed at any and all times. Thank you again for choosing to stay with us at the Four Points by Sheraton in Edmundston, and we look forward to seeing you on your next trip across the Maritimes!
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RDHiscott wrote a review Sep 2021
Lion's Head, Canada320 contributions68 helpful votes
A comfortable good-sized room with a view of Edmundston’s main industry. Room was well-appointed with amenities you would expect. Comfortable bed, fine for one-night visit on our return trip back to Ontario.
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Date of stay: September 2021
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Response from Manager Fourpoints Edmundston, Guest Services / Front Office at Four Points by Sheraton Edmundston Hotel & Conference Center
Responded 3 weeks ago
Thank you for leaving a positive review on our property - we're happy to hear you enjoyed your stay! We hope you consider us again on your next East-bound trip, and we look forward to your next stay!
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Wayne H wrote a review Aug 2021
Toronto, Canada63 contributions24 helpful votes
This Marriott property is a great stop for travelers from either Central Canada enroute to the East Coast or those travelling in reverse. It is a welcoming hotel with nice clean and comfortable rooms. Restaurant is open for breakfast and dinner serving up quality and plentiful food. For families traveling with their four legged family members - they are more than welcome! Not far from the hotel is a very nice park with a trail traversing a local water way.
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Date of stay: August 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Manager Fourpoints Edmundston, Guest Services / Front Office at Four Points by Sheraton Edmundston Hotel & Conference Center
Responded 3 weeks ago
Thank you for your amazing feedback! We're happy to have you and your pets stay at our hotel, as we understand they're part of the family as well! It's our pleasure to do our absolute best to ensure the best possible hotel experience, and there is always someone at the front desk willing to go above and beyond to suit any guest needs. Thank you again for taking the time to leave us a review, and we look forward to seeing you on your next trip!
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fobba wrote a review Aug 2021
Montreal, Canada42 contributions15 helpful votes
Stayed here for one night with my two kids, 12 & 7. As a silver elite BonVoy member I'm very familiar with Marriott hotels, and this was everything you would expect. Staff were friendly and welcoming. The hotel and room was clean and in good repair. The bed was comfortable and the surroundings quiet. They had a gym I utilzed and a small pool that the kids spent an hour in. All very good. Location too - a good stop off point between Quebec and the main locations in New Brunswick. The only downside to the stay was the restaurant. The server informed me she didn't have the beer I asked for, couldn't recommend something similar and didn't know what kind of beer the local option was. I chose fish and chips, and the batter was thick and bready rather than light and crispy. We returned for breakfast the next morning and I think we got a server on her first day. Took an age to take our order, then even longer waiting for the food... which was expensive. I'd stay here again, but I'd look for alternative places to eat.
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Date of stay: August 2021
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1 Helpful vote
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Response from Manager Fourpoints Edmundston, Guest Services / Front Office at Four Points by Sheraton Edmundston Hotel & Conference Center
Responded 3 weeks ago
Thank you for your feedback! We're happy to hear you had a good stay, and we will continue to provide an excellent level of customer service and guest experience. We're sorry to hear about the negative experience at the restaurant; rest assured, we've shared this with the appropriate hotel team to ensure these issues happen less frequently. We appreciate you taking the time to review our property, and we look forward to your next stay!
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harrynorman2016 wrote a review Aug 2021
Toronto, Canada14 contributions3 helpful votes
We stayed here while traveling from Toronto to Nova Scotia. Overall, the hotel served it’s purpose as almost everyone staying here was doing the same thing as us. The staff were excellent and food from the restaurant was very good. Plus, it takes dogs. But, the hotel seems very dark and needs a renovation.
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from Manager Fourpoints Edmundston, Guest Services / Front Office at Four Points by Sheraton Edmundston Hotel & Conference Center
Responded 23 Aug 2021
Dear harrynorman2016, Thank you for staying at the Four Points by Sheraton Edmundston during your latest travel. I have shared with our team your feedback in order to found way to improve our facility. Once again thank you for staying with us during those unusual time.
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PRICE RANGE
US$92 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau edmundston, chateau hotel edmundston
FORMERLY KNOWN AS
Clarion Hotel and Conference Centre
LOCATION
CanadaNew BrunswickEdmundston
NUMBER OF ROOMS
103
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Frequently Asked Questions about Four Points by Sheraton Edmundston Hotel & Conference Center
Which popular attractions are close to Four Points by Sheraton Edmundston Hotel & Conference Center?
Nearby attractions include Cathedrale de l'Immaculee-Conception (0.08 km), Cinema V (0.3 km), and City Hall (0.4 km).
What are some of the property amenities at Four Points by Sheraton Edmundston Hotel & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Edmundston Hotel & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Edmundston Hotel & Conference Center?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Four Points by Sheraton Edmundston Hotel & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Edmundston Hotel & Conference Center?
Conveniently located restaurants include Cafe Lotus Bleu, Frank's Bar & Grill, and Moonshin'hers Café Bistro Inc..
Are there opportunities to exercise at Four Points by Sheraton Edmundston Hotel & Conference Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Edmundston Hotel & Conference Center?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Four Points by Sheraton Edmundston Hotel & Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Edmundston Hotel & Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.