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Quality Inn & Suites 1000 Islands

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650 King St E, Gananoque, Ontario K7G 1H3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (108)
Room & Suite (95)
Dining (6)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Inn & Suites 1000 Islands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 11 hotels in Gananoque
Location
Cleanliness
Service
Value
Located in the beautiful town of Gananoque on the St Lawrence River minutes away from the famous 1000 islands. Take a boat tour to Boldt Castle or a helicopter tour around the 1000 islands for a different perspective, each view will leave you breathless with natural beauty. To complete your evening and cap off your night with a visit to the Shorelines 1000 Islands Casino and test your luck. Your unforgettable Thousand Islands vacation starts here! Offering more than any other hotel in Gananoque, the Quality Inn & Suites boasts an acclaimed onsite restaurant, spacious whirlpool suites and the highest levels of service and cleanliness.Enjoy clean, comfortable Gananoque accommodations with the modern amenities you deserve. All of our rooms and suites come standard with 42” Plasma TVs, free high-speed Wi-Fi, fridges, microwaves, and more. Choose one of our well-appointed suites and enjoy an in-room whirlpool, gas fireplace, separate bedroom, 2 TVs and more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Non-smoking hotel
24-hour front desk
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
312Reviews2Q+A54Room tips
Traveler rating
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  • 58
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Popular mentions
Toni T wrote a review 6 Jun
4 contributions1 helpful vote
Made a recent 1 night stay here and was very shocked to see how absolutely filthy the room was. At first glance it didn’t look terrible at all, although there WAS a musty smell— but as I started to unpack my bags i was noticing the layers of dust built up on the sides of the furniture that had obviously been there for quite some time... There was also garbage left behind in the bedroom that hadn’t been cleaned up behind the bed side table, not to mention the BLOOD STAIN on the pillow.. SMALL, but blood nonetheless. Thankfully there was a No Frills Grocery across the street and I was able to go and grab Lysol disinfectant and clean it up MYSELF thoroughly; as it was apparent to me that nobody else at the hotel was going to properly do it. I understand that was not my obligation, but it is not comfortable to stay in a place where there is literal dirt piling. I took some photos to make sure I made others aware (hopefully the staff as well!!). The tissue was sprayed with Lysol and swiped across the dresser with the TV on it in the living room area ONCE. *I was also given “Free Breakfast” which turned out to be an egg bite in a bag that you microwave yourself in your room, a two-bite muffin, a cookie and a juice box. I am a full grown adult..
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Darlene K wrote a review 3 Jun
1 contribution
The hotel room was clean and the beds were very comfortable. The location is excellent as there are take out restaurants, grocery stores and shopping only steps away. The staff was very friendly and helpful. We look forward to staying here again.
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Date of stay: June 2021
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Response from D Tanna, Owner at Quality Inn & Suites 1000 Islands
Responded 2 weeks ago
Dear Darlene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, D Tanna Gen Manager
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Jan V wrote a review 1 Jun
Toronto, Canada41 contributions30 helpful votes
Our repeat visit. The same scrupulously clean nice hotel room. Hotel office most helpful. Our four-night stay was pleasant. Walking and hiking trails nearby. Confederation Park in downtown Gananoque..
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Date of stay: May 2021
Value
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Response from D Tanna, Owner at Quality Inn & Suites 1000 Islands
Responded 2 weeks ago
Dear Jan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, D Tanna Gen Manger Quality Inn and Suite 6133821453
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VelvetsAB wrote a review Oct 2020
Kitchener115 contributions14 helpful votes
+1
The service at this hotel is definitely excellent. The front desk staff is friendly and willing to answer all the questions you have! The rooms, on the other hand, are starting to look a little sad. While clean, they could use some fresh paint and some maintenance. I did have to ask to change from the first room assigned, as there was definitely a mold/mildew odor, but they had no problem accommodating the switch. For the price ($87 CDN + taxes), I was not disappointed. **Hotel is following all COVID-19 protocols. Mask inside lobby required, time between guests in rooms. Hot breakfast was not currently being served, but guests were being given individually packaged muffins, a juice box and yogurt for breakfast. It's also located right beside a McDonalds and across the road from a Tim Hortons, as other options. Hotel is a great location for heading out for sight seeing at Thousand Islands National Park, Charleston Provincial Park, Thousand Islands Lookout Tower and one of the several boat cruise locations.
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Date of stay: October 2020
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Rarawi wrote a review Sep 2020
1 contribution2 helpful votes
We tried to stay at this hotel on the weekend and It was the worst experience I have ever had in a hotel and I have stayed in many! Once we entered, the room smelled like cigarettes and alcoholic and seemed dirty so we were immediately turned off but we didn't do anything. What made things bad was when we entered the washroom there was a FULL on SPIDER WEB!! the place looks like it has not been cleaned in ages so we went to complain and ask for the room to be cleaned. Once we told the owner who is also manager (most of the staff is his family) he went through the backdoor without telling us what he was doing. We were waiting for a couple of minutes before we got suspicious and went to the room and we FOUND him there. He went in without our consent and removed the spider web and claimed that we were lairs and that there was no smell in the room. Thankfully we had pictures of the web. He then took us back to reception where he refused to refund us the money and locked us out of our room with our things on it. He kept saying "do whatever you want, i am not refunding you the money and I wont let you back in the room" basically he went on a power trip like an idiot. We had to call Quality inn head office and wait for TWO hours before we could take our things out of the room. He literally ruined our vacation. The place was horribly dirty and the owner (who is also the manager) was even worst. Cheap cheap cheap. Please consider before you book. Cleanliness = 0/10 Customer service 0/10 I would give 0 stars if i could.
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Date of stay: September 2020
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PRICE RANGE
US$66 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites 1000 islands hotel gananoque, quality inn and suites 1000 islands, quality inn 1000 islands, quality inn gananoque, gananoque quality inn
LOCATION
CanadaOntarioGananoque
NUMBER OF ROOMS
54
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Frequently Asked Questions about Quality Inn & Suites 1000 Islands
Which popular attractions are close to Quality Inn & Suites 1000 Islands?
Nearby attractions include Shorelines Casino Thousand Islands (0.7 km), BMX Track and Skateboard park (0.1 km), and VAGA Art Gallery (1.2 km).
What are some of the property amenities at Quality Inn & Suites 1000 Islands?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites 1000 Islands?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites 1000 Islands?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites 1000 Islands?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites 1000 Islands?
Conveniently located restaurants include Robeson's Country General Store, Nappo's Sports Bar and Pub, and Milano Pizzeria.
Are there opportunities to exercise at Quality Inn & Suites 1000 Islands?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Quality Inn & Suites 1000 Islands?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn & Suites 1000 Islands?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn & Suites 1000 Islands?
Many travellers enjoy visiting Gananoque Clock Tower (1.4 km) and Gananoque Town Hall (1.5 km).