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Crowne Plaza Kitchener-Waterloo

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Traveler (77)
Room & Suite (77)
Pool & Beach (7)

About

Location
Cleanliness
Service
Value
The Crowne Plaza Kitchener-Waterloo is Kitchener's largest and premier full service hotel. Ideally located in the heart of downtown Kitchener, the Crowe Plaza Kitchener-Waterloo is the jewel of downtown, providing upscale accommodations and meetings/conference facilities. With a multi-million dollar renovation completed each guest room is a brand new room, offering our guest a luxurious stay. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
304Reviews
159Photos
9Q+A
76Room tips
Traveler rating
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Popular mentions
We stayed at the Kitchener Crowne Plaza for a relative's wedding. The staff were all very helpful and friendly. The rooms were very comfortable. And the location is very central to things in Kitchener.
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Response from Storyteller827276, Martina Gareau Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo
Responded 3 weeks ago
Bob, Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay with us, particularly the staff and the location. We do hope to see you again sometime soon! Warm regards, Martina Gareau Assistant Front Office Manager
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Stayed at this hotel for business. I had a terrible sleep. The noise of other guests was extremely disruptive. That being said how I was treated at the end of my trip was beyond my expectations. When I was checking out the agent asked how my stay was and I shared with her my
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Response from Storyteller827276, Martina Gareau Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo
Responded 3 weeks ago
Roxy20199, Thank you for taking the time to leave a review, your comments are important to us and will be passed on to the staff. It warms our hearts to know that we were able to provide you with excellent service and that you enjoyed your stay overall despite the noise issues. Thank you again and have a great day! Warm regards, Martina Gareau Assistant Front Office Manager
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A good choice in the area. The grounds and parking garage seem dated but the lobby and rooms were clean, updated and comfortable. Front desk staff were very accommodating. Small bathroom, though so perhaps not great for groups! A pleasant stay and convenient location.
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Response from Storyteller827276, Martina Gareau Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo
Responded 3 weeks ago
ARS1131, Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay with us, particularly the location and staff. We do hope to see you again sometime soon as we are looking forward to your next visit with us! Warm regards,
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Stayed at the Crowne for a Cheer Competition. Overall the room and the hotel were great. A special shout out to Ben who made sure our girls had everything they needed to get ready for the competition. Thanks Ben!!!
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Response from Storyteller827276, Martina Gareau Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo
Responded 4 weeks ago
tonyaf344, Thank you for taking the time to leave a review, your comments will be passed on to the staff, especially Ben. We are happy to hear that you had a great stay with us and look forward to seeing you again! Warm regards, Martina Gareau Assistant Front Office Manager
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My husband surprised me for Valentines/anniversary with a jacuzzi suite while we were in town for a concert. The room was very spacious, with a separate sitting space w/ fireplace. The washroom/shower combo was good and the king size bed and jacuzzi were lovely. Lots of windows
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Response from Storyteller827276, Martina Gareau Assistant Front Office Manager at Crowne Plaza Kitchener-Waterloo
Responded 16 Feb 2019
Tikitanna, Thank you very much for your lovely review, it is appreciated. We are glad that you enjoyed your special getaway and are looking forward to a return visit! Warm regards,
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Photo provided by managementCrowne Plaza Kitchener-Waterloo
Meeting room
Photo provided by managementCrowne Plaza Kitchener-Waterloo
Meeting room
Photo provided by managementCrowne Plaza Kitchener-Waterloo
Meeting room
Photo provided by managementCrowne Plaza Kitchener-Waterloo
Suite
Photo provided by managementCrowne Plaza Kitchener-Waterloo
Meeting room
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12345616
how far drive is this hotel to oakville?
It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
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I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
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What brand of pillows do you use? We stayed in the tower 766. Thanks
Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
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Hi there, The difference is a King Executive room is just a King room in our Executive section. Our King Suite is a larger room that is L-shaped and has a separate seating area with a second tv in the room.
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Is there an email address I may use to communicate with the hotel
I am not able to add an email address to this response for some reason but I have just sent you a private message indicating our email address you can contact us with to make those reservations. Thank you, Lucy Domingos Front Office Manager
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12
"Not sure - but lots of rooms in hte hotel......"
"All the rooms are very comfortable."
"Upper Floor for better downtown view."
"Tower, esp corner rooms; also, they have special "quiet floors" that they don't house kids teams/field trips etc..."
"We stayed on the third floor. Very quiet."
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12345616
PRICE RANGE
US$98 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta kitchener-waterloo hotel kitchenerdelta hotel kitchenerkitchener delta hotel
FORMERLY KNOWN AS
Delta Kitchener-Waterloo
LOCATION
CanadaOntarioRegion of WaterlooKitchenerCity Commercial Core
NUMBER OF ROOMS
201
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