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Holiday Inn Express & Suites Waterloo - St. Jacobs Area

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Traveler (65)
Room & Suite (78)
Dining (21)
Overview
Hotel website
14 Benjamin Rd, Waterloo, Ontario N2V 2J9 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express & Suites Waterloo - St. Jacobs Area
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (381)
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377 results
Traveler rating
238
98
26
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7
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LanguageEnglish
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238
98
26
8
7
Show reviews that mention
All reviews outlet mall farmers market st jacobs wet bar the general manager nice indoor pool salt water pool included in the room rate comfortable beds location was perfect right next door hard boiled eggs yogurt hotel is located mini fridge nice room short drive
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1 - 5 of 377 reviews
Reviewed today

While the room was very clean, we found the hotel in general to be a little tired. Ready for some upgrades for sure. The breakfast bar was awful. English muffins were frozen and difficult to slice for the toaster. My turkey sausage was stone cold...More

Thank Heather N
Hotel's Favorite
Reviewed 28 August 2018 via mobile

We just had a lovely stay at the Holiday Inn St Jacobs. The best part was that it was walkable to the market - no need to try to find parking at the market! The room and lobby were clean and pretty new. We thoroughly...More

1  Thank Annette D
Response from Naushad, Manager at Holiday Inn Express & Suites Waterloo - St. Jacobs AreaResponded 29 August 2018

Dear Valued Guest, Thank you for the 5 Star review. Your detailed feedback is greatly appreciated. We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon! Thank You! Warm Regards, The Management- Holiday...More

Reviewed yesterday via mobile

Great place to stay. Suite was a great choice because it has a lovely sitting area. Walking distance to the St Jacobs market and directly across the street from the outlet stores. Clean. It seems they kept the hockey teams in a different floor -...More

Thank Wendy H
Reviewed 1 week ago

We stayed here several times over the years. When we have the opportunity to take in a couple of shows in Stratford. We try to time it so we can also take in the St. Jacobs Farmers Mkt. The staff is understanding and very knowledgeable...More

Thank traveler14292018
Response from Naushad I, Front Office Manager at Holiday Inn Express & Suites Waterloo - St. Jacobs AreaResponded 1 week ago

Dear traveler14292018, Thank you for the 5 star review of our hotel! We are please to hear you enjoyed your stay with us this time as well! We are always happy to assist our guests in any way we can to ensure they have a...More

Reviewed 2 weeks ago

Excellent location close to St Jacob's market which we visited as well as attending the premier of the musical "GHOST" at the nearby Drayton theatre as well as been close to the Village of St Jacob's. Excellent mini-weekend at a great location.More

Thank Barb-Steve
Response from Naushad I, Front Office Manager at Holiday Inn Express & Suites Waterloo - St. Jacobs AreaResponded 1 week ago

Dear Barb-Steve, Thank you for the 5 star review of our hotel! We are please to hear you enjoyed your stay with us. We are also excited to hear that you enjoyed the farmers market and hope you had a chance to try the apple...More

View more reviews
About
Description
Our hotel will feature a free complimentary Express Start Hot Buffet Breakfast which is an ideal way to start each day for your group featuring two hot items daily – omelets with cheese or scrambled eggs, sausage More or bacon, and biscuits, plus much more. Our hotel features free outdoor parking available on site and an indoor saltwater pool, with a kid’s play area, available to relax in after a long day. Our 100% smoke free guest rooms are very spacious and feature a small fridge, 42” flat screen TV, coffee maker, microwave, iron & board, in room safe, full cable, and pay per view movies. Each of our guest rooms also feature exclusive Bath & Body Works soaps, shampoos, and lotions.Our hotel is conveniently located directly across from the St. Jacobs Factory Outlet mall and St. Jacobs Farmers Market, which features fresh foods daily. For dining experiences Jack’s Family Restaurant is only a short walk from the hotel, and for other dining experiences our friendly and courteous staff is always excited to help and give great suggestions.Within our hotel we have an extensive fitness area with new cardio and weight training equipment, guest laundry services, and 2 elevators for your convenience. We also have 1200 square feet of meeting space ideal for any corporate function or event. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
103
Price range
US$113 - US$176 (Based on Average Rates for a Standard Room)
Location
Canada > Ontario > Region of Waterloo > Waterloo
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
103
Price range
US$113 - US$176 (Based on Average Rates for a Standard Room)
Location
Canada > Ontario > Region of Waterloo > Waterloo
Photos
Traveler (65)
Room & Suite (78)
Dining (21)
Pool & Beach (8)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 9 nearby hotels
Courtyard Waterloo St. Jacobs
435 reviews
.24 km away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
675 reviews
.29 km away
Best Western Plus Waterloo
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2.22 km away
The Inn of Waterloo & Conference Centre
86 reviews
2.95 km away
Nearby RestaurantsSee all 421 nearby restaurants
Jack's Family Restaurant
694 reviews
.04 km away
The Crazy Canuck
520 reviews
.15 km away
The Fritter Company
11 reviews
.35 km away
Kara's Market Cafe
20 reviews
.99 km away
Nearby AttractionsSee all 63 nearby attractions
St. Jacobs Country Playhouse
242 reviews
.20 km away
Market Road Antiques
52 reviews
.14 km away
St. Jacobs Antique Market
37 reviews
.46 km away
The Outlets at Jacobs & Market District
106 reviews
.07 km away
Questions & Answers
Ask a question
beatroot
24 August 2017|
AnswerShow all 2 answers
Response from Naushad | Property representative |
hello..thank you for inquiry. unfortunately we do not have a nite time bar. see you soon
0
Votes
walt d
21 August 2015|
AnswerShow all 2 answers
Response from Naushad | Property representative |
Only service animals.
0
Votes
walt d
21 August 2015|
AnswerShow all 3 answers
Response from Elaine P | Reviewed this property |
Not really sure, best to contact the hotel directly.
0
Votes
Room Tips
"Ask if there are any tournaments in town when you book!"
heathernW2794YG
yesterday
Read review
"Any rooms are good"
Barb-Steve
2 weeks ago
Read review
"select a room in the back away from the road"
Torontofave8
9 Sep 2018
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"Light evening social id dinner's best kept secret!"
H2374DImelanieh
28 Aug 2018
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