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Courtyard Waterloo St. Jacobs

Traveler (120)
Room & Suite (87)
Dining (16)
  • Excellent59%
  • Very good29%
  • Average6%
  • Poor4%
  • Terrible2%
Travelers talk about
“farmers market”(41 reviews)
“front desk”(54 reviews)
“outlet mall”(36 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (424)
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All reviewsfarmers marketfront deskoutlet mallst jacobsbusiness travelrecommend this hotelattending a weddingplayhouse theatreshort drivebusiness hotelbeds were very comfortableking roomrooms are largelots of parkingconvenient locationright next doorthe hotel is clean
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1 - 5 of 416 reviews
Reviewed 1 week ago via mobile

Spent a few days here, as I was settling my son in at university. The hotel was great. Shopping nearby and within walking distance. The room was clean, the area quiet and the huge green lawn that was my window view was perfect to wake...More

Thank CDNG12
Reviewed 1 week ago

We’ve stayed in this hotel several times and it is consistent. The front desk staff are friendly, the hotel is in good repair and the lobby is tidy. Our room was clean enough but there were some marks on the carpet and couch. The washroom...More

Thank Shelley9999
Response from RyanP3964, Manager at Courtyard Waterloo St. JacobsResponded 1 week ago

Dear Shelley9999, Thank you for your comments, and we are pleased that you enjoyed another good stay with us at the Courtyard Waterloo. We are looking forward to some renovation in the new year, and we have just now begun a new upgrade to our...More

Reviewed 1 week ago via mobile

We have been here before with family, and came back to do the St Jacob's market. The hotel is updated, very comfortable and clean. Very handy to stay here then walk down avoiding all of the traffic. Thanks again. 0

Thank James M
Reviewed 1 week ago

We stayed here for 2 nights on a midweek get-a-way. The location is across from the Market and Outlet shopping, and next to the Theatre. Our drive up to S. Jacob's village was less than 5 minutes. Our room was spotless and our bed was...More

Thank Christine Y
Reviewed 3 weeks ago via mobile

As along time Marriott fan, and a repeat visitor to this location I had a rather shocking experience with staffing at the location recently. After a maid entered my very late in the afternoon to be serviced room (after I was out for five hours...More

Thank socrates1375
Response from Ryan P, Manager at Courtyard Waterloo St. JacobsResponded 2 weeks ago

Dear socrates1375, Thank you for taking time to provide us with feedback and your comments, which are instrumental in our constant process of improving our guests experiences. We truly apologize for the intrusion you experienced, as this is not something that occurs here and we...More

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The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner ...More (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
Price range
US$116 - US$196 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus St. Jacobs Country Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western St Jacobs Country Inn Hotel Waterloo
Waterloo Best Western St Jacobs
Best Western Waterloo
Country Inn Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
Canada > Ontario > Region of Waterloo > Waterloo
Traveler (120)
Room & Suite (87)
Dining (16)
Business Center & Event Rooms (3)
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The Inn of Waterloo & Conference Centre
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Nearby RestaurantsSee all 418 restaurants in Waterloo
Jack's Family Restaurant
685 reviews
.23 km away
The Crazy Canuck
516 reviews
.38 km away
Kara's Market Cafe
16 reviews
1.24 km away
The Bistro at Courtyard
32 reviews
.06 km away
Nearby AttractionsSee all 63 attractions in Waterloo
St. Jacobs Country Playhouse
238 reviews
.07 km away
Market Road Antiques
49 reviews
.36 km away
St. Jacobs Antique Market
36 reviews
.69 km away
The Outlets at Jacobs & Market District
101 reviews
.31 km away
Questions & Answers
Ask a question
6 November 2017|
AnswerShow all 11 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
Room Tips
"The breakfast is fine there if you’re not in a hurry."
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"We stayed on the 3rd floor--very quiet"
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"All rooms seem to be quiet."
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"Call hotel directly to ask about best deal for your stay - tell them why you are visiting the Waterloo area..."
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