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All reviewsembassy suitespretzelsindoor poolhappy hourvalet parkingfree breakfasta separate living roomharrah's casinoheavenly villagedining tablestate linerooms are spaciousking suiteperfect locationfresh fruitvalet staffoatmeal
We had stayed here a few times when it was Embassy Suites, and it was good. I don't know if it was the change of ownership but overall very disappointing.
When we arrived to check in we were greeted by a very unfriendly front desk...More
Good hotel to stay with family and kids.
Near to Starbucks, in the center of city.
But long wait time for breakfast around holiday season.
Good and friendly staff.
Nice place to stay!!
They have turtles and fishes in a pond in the...More
The hotel amenities are great. The room was luxurious, clean and very spacious, the bed was comfortable, the bathroom was nice. Breakfast was not great but OK. We also had dinner in the hotel which was very good. We were early but could already check...More
I don't even know where to start with the many things wrong with this place. The only thing going for it is the location. Other than that, really run down, dated and unwelcoming. Was much better when it was Embassy Suites. The room we got...More
This hotel, the former Embassy Suites, has gone a bit downhill since we were here a few years ago.
(1) Customer service needs to improve!! The hotel registration was easy, but the young woman was not very knowledgeable about numerous things..... like giving us the...More
Response from travelguy21776 | Reviewed this property |
Yes, there is a concierge in the corner in the lobby and they can help you. But beware of their timeshare ploys. There are also numerous places down the street by the heavenly gondola that can help you with your activities.