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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
61 people are viewing this hotel
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Booking.com
US$495
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Free cancellation until 15/12/21
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Expedia.com
US$495
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Free cancellation until 15/12/21
Hyatt.com
US$495
US$386
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Free cancellation until 15/12/21
Official SiteUS$466
TravelocityUS$495
Orbitz.comUS$495
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2985)
Pool & Beach (605)
Dining (215)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Cap Cana
Location
Cleanliness
Service
Value
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Room & Suite (148)148
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkeling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates
1741Reviews181Q+A100Room tips
Traveler rating
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Popular mentions
Susan M wrote a review 22 Jun
1 contribution2 helpful votes
I will start by saying that the reservations was smooth in regards to emails Martha Juaquin was very helpful, however the resort it self was not that good. The staff are not that attentive the room service was horrible!!! I went with my children and they relied on room service since they were taking there classes remote. The phone was not working !!! The restaurants aren’t all that I’ve been to less expensive resorts with better services. I choose to come to this resort because it was my sons birthday and this experience was horrible. Another thing that happened was that guest from the lower level came knocking on the room but at that time o was taking a shower and my ten year old ended up opening the door. They accused my 10 Year old of peeing through the deck and landing on a persons head something that did not happen because my son was sick I’m bed he was never on the deck. My son was so nervous when this happen as the to adults that knocked on the door were cursing at him. To make the story short. My husband addressed the situation to the security and obviously did not do any about it. This was such a horrible experience!!! I will be following up with this matter. As a parent is very disturbing,
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Sendy G wrote a review 21 Jun
Suffern, New York1 contribution2 helpful votes
Best hotel Non of the staff will ever tell you no !! They will do everything to make you happy All the restaurants are 5 stars The manager Julio Reyes is the best !! The rooms are very clean Water park is amazing Very kid’s friendly
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Date of stay: June 2021Trip type: Traveled with family
2 Helpful votes
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DRH wrote a review 20 Jun
1 contribution1 helpful vote
Loved our visit to Hyatt Ziva, Dominican Republic! The staff was great and kept everyone involved and feeling welcomed. Shout out to Benjamin in Entertainment and Junior in the Gym. The gym facility is phenomenal!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Kevin F wrote a review 20 Jun
1 contribution1 helpful vote
We loved our week at Ziva!! Our 6 yo first international trip ever and we felt perfectly safe the whole time. We were especially impressed by the Kid’s Club—-robust variety of activities and the staff were extremely attentive If you have COVID concerns we didn’t see a mask lapse even ONCE Special specific thanks to Francisca. Andres. And Deiloy at the Club Pool Mayelin at the Club Lounge And Osiris for overall help Easily recommended!!
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Marathon110 wrote a review 20 Jun
Jacksonville, Florida3 contributions2 helpful votes
Excellent resort and experience! Junior at the gym is a phenomenal trainer both me and my friend loved his circuit workouts. Helped me get off to a good start every day of my vacation. The Journeys restaurant was so good we went back twice! Amarlys the hostess and George our waiter made the experience fun and special. The entertainment on the resort is also fantastic! Make sure to Keep Pedro on staff cause he’s basically the life of the party! Thanks everyone!
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Date of stay: June 2021Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
US$313 - US$560 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Ziva Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.