as most review, this is purely my personal opinion. staff were very friendly and very nice. my family booked the place for a few days while i booked mine only for 1 night...in the end i stayed the same days by re-booking every day. can't remember his name but the front desk guy was very pleasant and was very accommodating. this is true for everyone working there from the guard at the gate, grounds keepers, room and restaurant staff. this has gotta to be one of the best view within taal lake. its very close to tagatay so can't complain. now lets talk about the rooms. we stayed at the mabini building, 4th floor, and there's a few issues. yes, the wifi most of the time was not working. on our first day, it was offline. the water pressure was horrible the whole time. you have to time your shower otherwise you will see droplets of water. tv/cable like wifi was none existence. all of these i mentioned would be bad luck if i'm talking about 1 room. sad to say it happened to not 1, not 2, but all 3 rooms that we booked. we managed to survive even with the room issues. would i go back or recommend it, for the view and staff, I may. i am telling myself that these issues might be due to lack of staff due to covid and they are just starting to comeback. i hope this is the case.…
The beach resort is ideal for travelers of all ages. The beach is clean and well-maintained. The staff are approachable and helpful too. There are a lot of activities to do where kids, teens, and adults can enjoy. But what I enjoy the most are the view and the food. The Taal lake and volcano seems to be near the coast. We also got to eat grilled fresh tawilis and tilapia. Overall, it was a great experience.
Hi Team, You know what “I can’t access the Wifi , I can hear too much noise in my room.My room isn’t clean!,Bad smells Faulty electronics Not allowing pets Lack of complimentary supplies. Thank you. Elisah
We went there last November 24, 2019 for a Day Tour. I erroneously purchased four (4) tickets (at Php 990 / head, 1 hour Aqua Park, & use of facilities) but realized that only one (1) out of four (4) persons will actually make use of the said ticket. I then explained to front desk staff the error and asked if it was possible to refund the payment made for three (3) tickets. To my pleasant surprise, the front desk staff readily accommodated my request without any reservation. As a gesture of our appreciation, our group used the money refunded to us by dining in their restaurant which served good food to us. I highly commend the front desk staff for placing the concerns of their customers over and above monetary consideration and their own convenience (ie. "Sir, we cannot void the transaction, yada yada yada). More power to Club Balai Isabel…
Club Balai Isabel is a strategic place where family vacation spend it is located in the heart of Batangas City where you can visit any point of tourist attractions in the city. The most amazing experience we had is the travel to Taal Lake where you can reach the place by hiking or riding horse for us we choosed to walk and its very exciting coz you can posed to any scenic views you can reach you can posed to any exhaust of the taal lake before you reach the place.
A great place to relax and bond with your family, friends, and colleagues. The warm welcome and accommodation we experienced are exemplary examples of what Filipino hospitality truly is. It’s a nice place, not crowded, however, i hope soon there will be a telephone services to each room and not txt or just a QR code. Their internet connection should improve more. Front desk staff are very accommodating. Overall we have a wonderful stay!!!
Happened to be here for just one night. Very close to Taal volcano. Ambience is very good. Hanong more than 200 hundred rooms, and 3 swimming pools, this facility is very good for family vacation away from city. Lots of water activities for kids. Rooms are spacious and very clean. No network in rooms, only in lobby, which may be quite far from your room.
I was very disappointed with their booking service. We wanted to go there but when I inquired online, it took days for them to reach me back and when I tried to call their numbers to make the booking faster, it was either out of reach or no one picks up! We ended looking for a different place to stay because from the very start, they were not at all helpful and responsive.
Our experience is ok, I guess it's all depende on the room that you are booking. This is RCI vacation property - timeshare. There are multiple owners. You can book it through the Airbnb and it will be probably cheaper than booking it directly.
Had our Team Building Activity at Club Balai, their staff are quite helplful, food were very good, servings are quite big for a person, their rooms were well maintained and clean, with small kitchen and amenities for cooking light meal or heating up foods. place is very good for family outings, or group bonding with friends.