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Club Balai Isabel

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Traveler (1004)
Room & Suite (357)
Pool & Beach (278)
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Overview
  • Excellent18%
  • Very good38%
  • Average26%
  • Poor9%
  • Terrible9%
Travelers talk about
“balai isabel”(69 reviews)
“taal lake”(92 reviews)
“club balai”(46 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (663)
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173
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Show reviews that mention
All reviewsbalai isabeltaal lakeclub balaiaqua parkorchard laneinfinity poolteam buildingwater activitiesbanana boatbasketball courtbring your ownfamily bondingscenic viewbottled waterbike rentalsdinner buffetbulalo
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1 - 5 of 653 reviews
Reviewed 3 days ago

We stayed here for 2 nights for $212, booked on Agoda. When we checked in, they couldn't find our reservation. I had to show them my booking confirmation multiple times. Our room was very plain and very old. It did not have the card key...More

2  Thank Gail U
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded yesterday

Thank you for your review. We regret that your recent experience at the resort was not its best. Rest assured that this is not the level of service that we try to achieve every time at Club Balai Isabel. The hotels rooms have been installed...More

Reviewed 4 days ago

Everything you need under 100$ dollar value. Corner room facing the lake is a must-request room. Good view, spacious, newly renovated, perfect for a family of four to five. Breakfast is not amazing though.More

Thank Jason B
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded yesterday

Thank you for your review. We are glad that you have enjoyed your stay with us and appreciate what the resort offered. On the breakfast, we are currently re-engineering our menu and hopefully by next month we should have an improved menu line up. Looking...More

Reviewed 5 days ago via mobile

We were curious about Balai Isabel since we’re living in the south, but regret wasting money staying here overnight. The place is OK with things to do for the day. However a lot of improvement needs to be done especially on keeping the place (room...More

1  Thank AyenBee
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded 3 days ago

Thank you for your review. We regret that your recent experience at the resort was not its best. Rest assured that this is not the level of service that we try to achieve every time at Club Balai Isabel. We fully understand your sentiments and...More

Reviewed 2 weeks ago

We stayed in one of the villas on the side so no good view except for trees and shrubs. The villa does not have phone, toiletries incomplete, so hot in the loft, small ants crawling everywhere, the veranda table and chair outside our villa has...More

3  Thank Nenita D
Response from Guest Services B, Guest Relations Manager at Club Balai IsabelResponded 3 days ago

Thank you for your review. We regret that your recent experience at the resort was not its best. Rest assured that this is not the level of service that we try to achieve every time at Club Balai Isabel. Let me address your concerns one...More

Reviewed 2 weeks ago

The rooms are not cleaned very well especially the toilet. On our last day, the staff just left the bag containing the towels and water bottles and didnt bother getting the used towels. There are are too many flies and mosquitoes.When I asked for the...More

Review collected in partnership with RCI
1  Thank 705lani
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$67 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1004)
Room & Suite (357)
Pool & Beach (278)
Dining (79)
Amenities (93)
Family and Play Areas (13)
Business Center & Event Rooms (8)
Questions & Answers
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Maria Rosabelle M
4 May 2018|
Answer
Response from Ronald_MGE | Reviewed this property |
They have a promo at deal grocer, P1,650 which includes lunch, snacks, use of facilities-basketball, billiards, etc., access to aquapark for 1hr. Regular price is 1,850
1
Vote
Kathy L
22 March 2018|
AnswerShow all 7 answers
Response from Guest Services B | Property representative |
We are sorry but we do not have parasailing activities for now. You can enjoy our Aqua Park or our Inflatables in the lake; our water sports activities such as jet ski, UFO, banana boat and kayak.
1
Vote
Polsky_pol
19 February 2018|
AnswerShow all 4 answers
Response from Haydee711 | Reviewed this property |
Swimming is not recommended nor ideal at Taal lake though one can enjoy it by trying their aquapark.The lake by d way is infested with weeds.
1
Vote
Room Tips
"I would not recommend this place based on our experience"
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"rooms in the ground floor with view of the taal volcano"
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"Inform them in advance what you might need and be very specific"
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"There are no signs of where is where so you are pretty much on your own"
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