SanTomas Suites
R.S. Diaz Ave, corner First St. First Philippine Industrial Park Sta. Anastacia, Santo Tomas, Luzon 4234 Philippines
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Avg. ₱3,135 /night, 2/11 - 2/12
₱4,006
per night
₱3,513
per night
₱3,019
per night
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About
#3 of 3 hotels in Santo Tomas
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Home of Executives in the Philippines’ Premier Industrial Park South of Manila is the province of Batangas, a business destination on the rise. And there’s no finer address in this area than SanTomas Suites in Sto. Tomas, Batangas, Philippines. Located right in First Philippine Industrial Park (FPIP), one of the top industrial parks in the country, it is only minutes from various manufacturing facilities of multinational companies. Despite being in an industrial park, the Batangas hotel is surrounded by greenery and boasts an amazing view, with Mount Makiling in the distance. Recreational facilities, such as The Oasis Gym and Ayala Greenfield Golf Course, are also close by. And it is not just all about proximity, as SanTomas Suites is not your run-of-the-mill business hotel with standard facilities. Operated by Paramount Hotels, which manages Microtel Philippines, it delivers what guests can call an executive experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
iPod docking station
Bath / shower
Safe
Seating area
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Filipino
Location
R.S. Diaz Ave, corner First St. First Philippine Industrial Park Sta. Anastacia, Santo Tomas, Luzon 4234 Philippines
Getting there
Ninoy Aquino Intl Airport
43.8 km•
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Rental Cars
95 Restaurants
within 10 kilometers
Reviews
Traveler rating
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Detailed Reviews
The hotel itself is great. The rooms were very clean and spacious. The services were also commendable and those working at the front desk were very accomodating and polite; especialy Ms. Celine, Ms. Kimberly, and Ms. Lei. Although the security guards paid no attention to those who enter and leave the hotel. They don't even bother to open the door or assisst guests with their luggage, instead they just sit in a corner while using their phones. The food is alright, however it would be much appreciated if their menu was inclusive for the sake of other guests who would prefer something other than Japanese food. Their breakfast buffet is also okay, except for the limited choices. But overall, we had a pleasant stay at the hotel.
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanTomasSuites, e-Services Manager at SanTomas Suites
Responded Apr 16, 2018
Thank you for writing your review. It was a pleasure to have you as our guest at SanTomas Suites and we are happy to hear that you enjoyed your overall stay with us particularly with the room allocated during your visit. We have noted your constructive comments regarding the service experienced and please be assured that this is not our usual standard of service delivery within the hotel. Guest feedback is of immense value to us and please be assured that your review has been shared with the team to avoid such situation to reoccur. Thank you for your time and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay for 2 weeks here.
Pros
Room was comfortable and spacious.
Toiletries were well equiped.
Its inside the Inddustrial park.
Cons
Theres no bar
Restaurant opening time is short
Menu in the restaurant is limited
Overall a pleasant stay
Pros
Room was comfortable and spacious.
Toiletries were well equiped.
Its inside the Inddustrial park.
Cons
Theres no bar
Restaurant opening time is short
Menu in the restaurant is limited
Overall a pleasant stay
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Date of stay: March 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanTomasSuites, e-Services Manager at SanTomas Suites
Responded May 12, 2017
Thank you for posting your kind words on TripAdvisor and it is a delight to know that you enjoy your visits to SanTomas Suites. We hope to see you again soon for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in this hotel for a day and it feels like i would stay here forever. First, the hotel room was spacious since it was an all suite hotel, and the rooms are affordable for everyone plus the rooms have this great view of the Mt. Makiling. Second, the staff of the hotel(from Front Office to Admin to the Restaurant) are well-groomed, and their hospitality is overwhelming. They were very kind and they taught me everything that i need to know in my future job. the food was also amazing. this hotel is also near from establishments, in case i need something. they also have this transport service that will take me everywhere that i want to go, and they made me feel safe and secured. to wrap it up, IT WAS ABSOLUTELY AN EXCELLENT CHOICE TO STAY AND TO LEARN!
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Date of stay: March 2016Trip type: Traveled with friends
Value
Cleanliness
Service
Room Tip:Â higher floors have the great view of the mt. makiling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a perfect hotel for my business trip as it is near to the workplace and have a quiet environment for me to think on the strategy for the business. 3 weeks of stay here has provide a comfortable stay although the breakfast need more improvement but is much better from my last stay in August, from here we can see there is continuous improvement from the hotel. Hotel staff also provide a good service, they will ensure all our needs such as transport and delivery order be ready at anytime. Front office officer Mr. Jonel also give a very good trip advice when I go on a day trip to Manila even I didn’t use the hotel shutter service.
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Date of stay: November 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanTomasSuites, e-Services Manager at SanTomas Suites
Responded Jan 7, 2018
Thank you for sharing your review on TripAdvisor. We are glad that you chose to stay at SanTomas Suites and it is a delight to hear that you had an enjoyable time at the hotel particularly with the service provided by Jonel. Your feedback is greatly valued and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked an overnight stay here to attend a seminar in a nearby location. We had stayed in this hotel two years prior and had an overall good experience. What we did not know was that the hotel's standard had dipped drastically over that time.
Upon arriving around 9pm, I was shocked to find a big, ugly stain on the bedcover. There were morsels on the floor and bed. It was evident the room had not been properly cleaned.
Two of the staff, Michael and Bea, came to our assistance and suggested we move to another room. We complied only to find that the bed in the second room had a red stain. It was a revolting sight, and we would have upped and gone but it was late at night.
Since there was no housekeeping staff at that hour, Michael proceeded to fetch bedsheets to change the stained sheet. All the linen were either stained, shabby, or tattered. On the fourth attempt, Michael found an acceptable set of bed linen. Although he had no training on changing the bedcovers, he did quite a good job, and we were happy we had decent accommodations for the night. By the time he finished, it was close to midnight.
I am grateful to Michael and Bea for their courtesy, but honestly, we will never return to this hotel.
Upon arriving around 9pm, I was shocked to find a big, ugly stain on the bedcover. There were morsels on the floor and bed. It was evident the room had not been properly cleaned.
Two of the staff, Michael and Bea, came to our assistance and suggested we move to another room. We complied only to find that the bed in the second room had a red stain. It was a revolting sight, and we would have upped and gone but it was late at night.
Since there was no housekeeping staff at that hour, Michael proceeded to fetch bedsheets to change the stained sheet. All the linen were either stained, shabby, or tattered. On the fourth attempt, Michael found an acceptable set of bed linen. Although he had no training on changing the bedcovers, he did quite a good job, and we were happy we had decent accommodations for the night. By the time he finished, it was close to midnight.
I am grateful to Michael and Bea for their courtesy, but honestly, we will never return to this hotel.
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Date of stay: September 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel B, Manager at SanTomas Suites
Responded Nov 1, 2016
We appreciate that you took the time to post your comments on TripAdvisor following your recent stay with us. We sincerely apologise that we were not able to meet your expectations during your last visit. Your feedback have been forwarded to our housekeeping head for proper actions to ensure that our standards are met at all times. We are thankful for commending Mr. Michael and Ms. Bea for their assistance and courtesy. We look forward to your next trip and rest assured it will be a comfortable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love to stay here with large king bed with large wardrobe. Lots of relaxed areas are found in the room- sofa and long chair. Well equipped bathroom - hair dryer, hot tub /big shower.
You may prefer to bring your own if you not like standard soap and shampoo provided. Pay tv is near the small kitchen area with microwave.
You may prefer to bring your own if you not like standard soap and shampoo provided. Pay tv is near the small kitchen area with microwave.
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Date of stay: April 2015Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel B, General Manager at SanTomas Suites
Responded Jun 3, 2015
It is always fulfilling to hear positive experience from our guests. We are thankful that you took the time and effort to share your nice comments during your recent stay with us. Rest assured that we will relay this to our team for us to be consistent with our product and service.. We are excited to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed our overnight stay here in San Tomas. We only had a quick trip in Batangas for an event - inauguration at a nearby factory. The place was new and of course the rooms were very clean. I am specific with the bathroom and the fixtures, and i would say this hotel had a nice bathroom :) the room we had was even equipped with a microwave and of course ref and mini bar.. but one thing i would like to commend is the hotel's outstanding staff.. All their staff were very friendly, from the time we entered the hotel, their guard / concierge / bellboy / receptionists / room service attendants.. Were all very friendly! you really feel welcome when you stay there.. all our inquiries and concerns were properly addressed. I would say they hired the right people and they were trained well :) too bad we only had the chance to stay overnight, i would love to stay longer here... Will definitely want to experience and stay in this hotel again...
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Date of stay: October 2012Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Microtel B, General Manager at SanTomas Suites
Responded Jun 3, 2015
It is always fulfilling to hear positive experience from our guests. We are thankful that you took the time and effort to share your nice comments during your recent stay with us. Rest assured that we will relay this to our team for us to be consistent with our service with a smile. We are excited to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Planned a road trip to Padre Pio Shrine and found this hotel via Tripadvisor, which is the nearest hotel to the shrine. The check in was fast, front desk staff were accommodating and helped with our bags. We reserved two suite rooms and both were spacious, with king sized beds. it was lovely! No other restaurant in he hotel except for the Japanese one in the first floor and my kids wouldn't eat there so I asked if there were other restaurants in the vicinity (since the hotel is inside the First Philippine Industrial Park, it was very clean and it reminded me of Clark), and I was told there was a restaurant in Microtel Suites just a few blocks away. My children also asked if there was a pool and we were told the pool in Microtel was shared with Santomas Suites. Isn't that a little bit awkward? We might as well have booked in Microtel?!?! But anyway, my parents loved the big, spacious room and we were able to go to Santo Tomas proper and there were a lot of food choices there anyway, so that's okay. Also, I would like to mention that everytime we went out, the guard is just sitting in his chair, not even opening the front door. And that was several times. So I guess opening the front door and greeting hotel guests is not part of his job description???
All in all, the suite rooms are very good with all the amenities and we loved it! just be prepared to go out of the hotel (no room service) and into town proper for food and other things.
All in all, the suite rooms are very good with all the amenities and we loved it! just be prepared to go out of the hotel (no room service) and into town proper for food and other things.
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Date of stay: April 2019Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanTomasSuites, e-Services Manager at SanTomas Suites
Responded May 9, 2019
Thank you for writing your review. It was a pleasure to have you as our guest at SanTomas Suites and we are happy to hear that you enjoyed your stay with us particularly with the room allocated during your visit. We have noted your constructive comments regarding the service experienced and please be assured that this is not our usual standard of service delivery within the hotel. Guest feedback is of immense value to us and please be assured that your review has been shared with the team to avoid such situation to reoccur. Thank you for your time and we look forward to welcoming you back again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was surprised to find this hotel in the middle of an industrial park. It's clean, staff are courteous and rooms are homey and spacious! Those who love Japanese food would love their restaurant at the ground floor that offers Sapporo ramen.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've been there twice! This hotel was very great. Front desk officer were very nice to me and they gave me a very good services especially Ms.Gelene, she also gave me a very good trip advice around there ! Moreover, house keeping, they attended to the small things of me too good also.
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Date of stay: February 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanTomasSuites, e-Services Manager at SanTomas Suites
Responded Mar 20, 2018
Thank you for sharing your review on TripAdvisor. We are glad that you chose to stay at SanTomas Suites and it is a delight to hear that you had an enjoyable time at the hotel particularly with the service provided by Gelene. Your feedback is greatly valued and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We apologize, but No, we are not allowed to have pets in the hotel. Thank you.
"Choose rooms at the G/F near the restaurant and cafe, very accessible, good for a big family due to its spacious area."Read full review
"The rooms facing the main FPIP road and Mount Makiling are the best as you'll have the best view of sunrise."Read full review
PRICE RANGE
₱3,657 - ₱5,051 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCalabarzon RegionBatangas ProvinceSanto Tomas
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about SanTomas Suites
Which popular attractions are close to SanTomas Suites?
Nearby attractions include Mount Makiling (6.7 km), Makiling Botanic Gardens (7.6 km), and Laguna Hot Spring Resort (7.4 km).
What are some of the property amenities at SanTomas Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at SanTomas Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at SanTomas Suites?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to SanTomas Suites?
Conveniently located restaurants include Rose and Grace Restaurant, Ipponyari, and Cup Of Keopi Specialty Coffee.
Are there opportunities to exercise at SanTomas Suites?
Yes, guests have access to a fitness centre during their stay.
Does SanTomas Suites have airport transportation?
Yes, SanTomas Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Does SanTomas Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at SanTomas Suites?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to SanTomas Suites?
Many travellers enjoy visiting Rizal Shrine (9.3 km).