The lodge is located in the Amboseli park, which is home to the elephant population in Kenya. The rooms were well appointed and clean. Staff was very polite and obliging. They were very attentive to our needs and always had a smile. I would recommend this lodge. The food was tasty and multicultural.
An oasis in the giant dust bowl , that’s amboseli. Truly I feel , if it wasn’t for the lovely lodge and it’s staff , I would have not visited amboseli . From the moment we were picked at Emali Station , to the drop off at Tsavo kilaguni , it was service with a genuine aim to make my stay as comfortable as always. Serena, for me, has now become a home away from home . I visited amboseli park , only because I knew , that I would reach my comfort zone and relax . I wish Mr David all the best in his endeavours to bring back the green into the dust bowl Amboseli . Thank you Serena . P.S : just one thing . Put Arabic bidets instead of tissues pls . Otherwise there is nothing more I can say , because , you give it you all . The way to see east Africa is through the Serena way . Keep it up . Mr. David , and all the staff at amboseli Serena . On the whole , Serena people ans especially my loyalty manager Mr. Michael . Maina , thank you from my heart .…
2 nights spent here on days 4 & 5 of our safari where we had buffet style dinner and breakfast Rooms were clean ( room 4) with an en suite and mosquito nets to cover the beds Food was good for breakfast and dinner and the bar area had a large tv showing football We got a chance on our last day of safari to use the pool as we finished safari around 4pm Another good base for our last 2 nights on safari with the lodge around 20 minutes from the entrance to Amboseli National Park and from the gardens stunning views of Mount Kilimanjaro
Amazing experience staying at this hotel, we stayed for two days. The rooms are very artistic and colorful that we have experienced first time such a beautiful hotel. Restaurant provided variety of food including vegetarian. It has very nice look out that was very relaxing to see the nature and enjoy with the beverages served in this area. We can go around within the perimeter to get amazing glimpse of Mount Kilimanjaro.
We stayed here for 2 nights and had a great time. The staff were so helpful and friendly and the rooms were very big and clean. There was always plenty of water in the rooms. The food was very good, lunch and dinner were mostly a la carte and breakfast was buffet. There was always a good selection of options for lunch and dinner, including vegetarian meals and a pasta station too. This was one of my favourite lodges that we stayed at during our holiday.
This was an add on stay after staying in another lodge within 10kms of each other. It is a good way of comparing different lodges and services. Serena group has many lodges and hotels all over East Africa, it is a brand but the only shortcoming is the hotels were build two or more decades ago, the rooms despite being small are adequate and comfortable, all constructed with a Masai theme. Food is good with a varieties that you can chose. Staff as usual are very professional, Serena has a tradition of good staff. You can watch abundant wildlife while you enjoy a beer. A great place to be.
Stayed here for two nights on the final leg of our safari trip and what a cute place to end on! We’d stayed in Sarova lodges until here and were pleasantly surprised, very comparable in terms of quality and service. The cottage style rooms are very cute and spacious, I enjoyed watching the monkeys from the terrace, just make sure you’ve always closed the screen door! One odd thing was that we were told the room didn’t have a safe, so we just locked valuables in our suitcases. The key ring is cumbersome but can be left with reception while you’re out on game drives. The food was good, for dinner it’s part buffet, part served, which was strange but good quality and choice. The service here was outstanding, shoutout to Noah who always made sure we had what we needed and was super friendly. Loved watching the animals of an evening flock to the watering hole, that was really special to watch with a glass of wine. Finally, make sure you visit the spa, I had the best African Massage for about $45, one of the best treatments I’ve had in a while and perfect after the long drives!…
Our favorite part was the lounge area for drinks where we watched sunset and wildlife (elephants, gazelles, monkeys, mongoose). Buffet meals were good and had African, Indian, and western options. Breakfast, desserts, and coffee were highlights. There are about 100 rooms and it seemed busy even though they were not at capacity. Still, the common areas are large enough so it did not feel crowded. I was the only person using the pool one morning. Inside the room felt like a basic but good hotel. The private patio facing an open field was a nice feature.
Situated in a really good area for game viewing. Staff were very friendly and helpful. Food was good. Rooms were well equipped. The only issue was that most rooms had no view, and the way they are laid out in terraced rows reminded me of a Butlins Holiday Camp. Even the few rooms that faced the water hole were too far away, making you feel well removed from the wildlife.
We had two nights at Amboseli Serena Safari Lodge as part of a longer tour. The rooms were large and comfortable, the food was plentiful and very tasty, the grounds are well kept and secure. Although the monkeys are cheeky! Our driver/guide to Amboseli National Park was Jonathan. He was extremely knowledgeable about the area and the wildlife. The park is quite small only 150 sq km but is full of wildlife . We got really close to lions, zebras, elephants hyenas etc The staff at all levels were very friendly and helpful. Reaaly enjoyed our stay.
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