Bad customer service in the reception. Don't expect a smile or good service from the reception. Restaurant service and room service is good. Rooms are good, decorated and comfortable, Out of city Parking has a little conjunction
I booked a room in Sri Ram Hotel thinking that it is a 3-star Hotel. Please note, it is NOT a Star Hotel. It is located opposite the town bus stand. The room is spacious and decent. They have provided ample shelves and furniture to keep our luggage and things. Lighting is good. Bed is comfortable, but very soft. Ambiance is nice. A 32 inch Haier TV, Tatasky connection and a safe is available. Several plug points for charging are provided. However : 1. Please note this is not a 3 star hotel. 2. There is NO complimentary breakfast, despite charging more than Rs.2600 for a room. Shocking. The food tastes just average. It is not worth the high price they charge for each item. 3. There is an electric kettle in the room, but they don't provide the tea bags, milk powder sachets, etc. This is surprising. They charge more than Rs. 2600. Why not provide these sachets which will cost less than Rs.20 ? Very stingy. 4. Bathroom is small and cramped. Mirror is very old and dirty. It takes a long time for hot water to begin to come in the tap. 5. Very few complimentaries in bathroom. Only one soap for toilet and 2 small bottles with nothing written on them. So I don't know what they were. NO soap in bathroom. No tissue paper or toilet paper. 6. Since this is NOT a 3 star hotel, the only amenity they provide is WiFi. 7. Nice table and chair. But NO writing pad or pen. Again stinginess. 8. The reception staff don't smile or make you feel welcome. They have no enthusiasm. The just mechanically do their duty. 9. Now the MOST shocking part. I checked out the next day at 6 pm. The full day my room was NOT cleaned. The bed was not made, the towels were not changed, drinking water was not refilled. When I complained at the reception, they said that had I stayed the night, they would have cleaned my room. Now this is unbelievable and absolute nonsense. Never heard such a statement in any of the dozens of hotels I have stayed in. Height of bad service and stinginess. My Advice : In the vicinity of the bus stand there are many hotels. Go there. Avoid Sri Ram Hotel. This hotel believes in counting each paisa of their profits, rather than make their guests happy.…
Pros: 1. Rooms are attractive. 2: Near to the bus stop 3: the bed and the Coat was of really good quality. Cons: 1. The room sensor door was not locking properly. 2: Centralized AC was not working properly. 3: Instant Geaser provided was of a smaller capacity due to which only 1/4 bucket of water was available at once. 4: Their restaurant was bad in terms food and taste of the food. 5: Only north Indian and malayalam channels where available. Suggestions: 1: for TV kindly provide other regional language channels. 2: Food taste can be made better I felt i didn't get the value in return for the price that i paid for it. Room price : INR 2016/- inclusive of tax Room type : Standard Double
Room is are Good. Maintenance are beyond great. Having Veg restaurant in ground floor. Located just opposite to Main Bus stand which is easily accessible. Great for accommodation. Facilities are good. They doesn't come behind you for tip while you vacate.
The hotel is just opposite to new bus stand, value for money. Good service with economic price and clean. Also has a vegetarian restaurant at the ground floor named umashankar. Free wifi and transporation facilities to move around.