The villas was okey but the problem was the mosquitoes on the room. The WiFi was also was slow and not accessible on every rooms. The saving grace is the restaurant because the foods are looks and taste delicious. The staff are respectful and accommodating.
Cleaning is ok, rooms are ok. but there is a weird lack of service. they have no bar in tha launging/pool area (or anywhere else for that matter). they have a restaurant wich served good food but service is slow. if you want to hang out and have a few drinks this is not the place. and its the best place in town still. wifi is good the reception really cant / dont want to help out with anything, a simple thing like arranging transportation witch any hotel should be able to is to much to ask really in this place. they arranged taxi for us but it didnt show up and they didnt even tell us the driver "got sick" until we asked after waiting 2 hours near the reception (!)
I could not fault the staff. All very friendly & helpful. There is a WiFi, but this only works intermittently (due to the remote location) and only works near reception - the rooms after the swimming pool don't have coverage. Rooms are sort of clean. We didn't get too many insects. Food is basic. You'll find a lot of TV people (filming Survivor) from different countries all walking about like they own the place
Hotel is nothing like the photo shown. Road to this hotel is in bad condition, location is not strategically easy to locate for tourist. Upon arrival, receptionist was not friendly. Did not explain to us any amenities provided. Went to have breakfast at the hotel restaurant, was not attended by any of the staff when we were the only person there. Wifi not able to connect from the room or the dining area. Was downgraded to a smaller room from what we had paid for. From room for 4 to room for 2. Main door to the room have cracks on it that we need to cover throughout the entire stay with chair, towel and paper. In less than 5 minutes entering the room, cockroach was spotted crawling on the wall. Room lighting was dim. The toilet was a mess. Hairs, insects, stains everywhere. The shower was leaking. Shower head was stained with thick dirt/soap. We decided to check out after securing the next hotel, the staff did not bother to ask why.…
We visited off season and we were the only guests in the hotel. We literally felt like we own the place. We were met by the guide at the port with a tricycle. The food was great, 3 different viands per meal. The shower and aircon needs improvement. The bed is good for one, great mattress.