1 Rue des Carrières, Quebec City, Quebec G1R 5J5 Canada
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#20 of 104 hotels in Quebec City
Location
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Value
2023 Travelers' Choice Best of the Best
GreenLeaders Silver level
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
River View
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
125Restaurantswithin 0.5 km
114Attractionswithin 0.5 km
1 Rue des Carrières, Quebec City, Quebec G1R 5J5 Canada
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Impeccable service, attention to detail and everything you expect from a 5 star hotel. Great services, food and amenities. I have stayed here several times over many years, and this hotel just refuses to fade away. If anything it just keeps getting better. From the moment you arrive to a sea of well dressed doormen, to the entourage that check you in, this hotel is all about great service. Renovated rooms, amazing decor and a great nights rest. A classic Fairmont hotel.
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Date of stay: May 2023Trip type: Traveled on business
Room Tip: Valet parking is the easiest way to park. Bring comfortable shoes, Quebec City is a walking city !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
The chateau Frontenac is an elegant beautiful and well maintained luxury hotel in the heart of Old Town Quebec. Services agent for imperfect, rooms are small and prices are high. The $40 per day valet parking is hectic and not a peaceful experience thus I recommend self parking at the hotel de ville public parking lot just a 5-minute walk away. My wife and I arrived by car and parked nearby at the hotel de ville public parking lot which I learned about from another trip advisor reviewer. We walked the three blocks to the hotel and checked in at 1:00 p.m. with no line. The receptionist was charming and polite and gave us a small upgrade as part of the AmEx fhr program, and then successfully sold me an even better upgrade to a mini suite for $80 per night extra. It wasn't quite a hard Sell but she commented how she could do it for $80 instead of the regular $129. Since I had read about how small the rooms were and my best friend and his wife had already checked in to a tiny room the upgrade seems like a wonderful idea and it was. Oversized room included a small sitting area in the corner and a Keurig coffee machine. Tours: Since it was our friends first visit to Quebec City we took the city tour organized by the hotel which was more a history lesson and it was just okay. The tour guide was not a hotel employee but she was great. The next day we took a hotel tour which we hoped would give us access to hidden rooms and structures and Architectural insights. In fact it focused on the public rooms and was only fair. Our group was so large they had two guides one was charming and polite. Our groups guide was a bit impatient not charming and did not seem to really like his job. he did not enjoy questions. We went to the restaurant for cocktails and an outstanding cheese platter. The buffet breakfast was very good as was the service. Fresh fruit, cheese, omelettes, eggs benedict, salmon. Crepes and waffles also. Our five cocktails and cheese platter came to $180. Breakfast was included with our fhr stay, but our friends indicated it was pricey I think they said $50 a person. Le château was built in stages, and is huge with hundreds of rooms over 9 or more floors. Of the rooms are ship cabin size but the beds are comfortable and the shower only bathrooms are clean and efficient although small. It is a beautiful and magnificent Hotel and we spent many minutes exploring the different corners of our floor and others. The exercise room is adequate although small and the pool and jacuzzi are fine and functional. The in-room hotel bill tracking system was not working and we saw multiple charges that were not ours. This was corrected at the front desk but the final bill still had a major error and overcharge from our bar and restaurant night. Had I not caught it on the printed copy we would have been overcharged by $60. As a wonderful reputation and is quite lovelly. With only two nights in town we chose to eat elsewhere and I regret that decision. Our maid was Mexican and very polite and efficient. Was great to practice my Spanish. In summary The chateau Frontenac is well located elegant and charming with mostly excellent and polite staff. To stay if you can afford $500 plus per night rooms on your first visit. Quebec City is terribly touristic even if it is beautiful. Given the small rooms and super high prices I will likely stay elsewhere on my next visit. …
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
Helpful
Top notch from beginning to check out. The most hospitable hotel I've stayed in. From the valet to the concierge to the reservation attendant all professional and pleasant. It was my first time to Quebec and I didn't want to leave! I was treated like a Queen. Thank you for the most memorable stay in the old city.
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Date of stay: May 2023Trip type: Traveled solo
Room Tip: You won't be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I chose the Gold level with dedicated reception, concierges and lounge serving breakfast, snacks and coffee etc. all day, canapés and desserts in the evening. A wonderful experience. And several walking tours are included. They were excellent. We loved the Chateau Frontenac and Vieux Quebec City. Highly recommend the hotel, the gold level, and exploring the area.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Fairmont is perfectly located in old Quebec and within walking distance if everywhere you want to go within the old city. It's comfortable and the staff are very nice and helpful. The bed in our suite was the most comfortable bed we've had in a hotel. Highly recommend going to Sam's which is one of their restaurants. Great food and great service. Definitely will stay there again without question.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent hotel in a perfect location, walk to everything. Rooms are very clean with nice amenities. Very accommodating and friendly staff. Breakfast buffet was awesome. Would definitely go back, looking forward to visiting in the winter.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
u4 UFC z rye rue hy y6gvy cushjan wrote a review May 2023
Clarkston, Michigan34 contributions7 helpful votes
We just spent 5 days at the Chateau Frontenac. Everything was great. We had a lovely large room overlooking the St Lawrence. The heating/AC system was quiet and efficient. The restaurants and main bar (1608) have been updated and the food and service excellent. The entire staff seems genuinely happy to be there and they go out of their way to make everyone welcome and satisfied.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was expecting a 5 star hotel, but while it was very nice, it wasn’t 5 star. But then again, the pricing of the room was not what I would consider 5 star pricing. Pros: We were very impressed with the staff. So friendly and nice. We chose to include breakfast with our reservation and were not disappointed. The quantity of choices and quality of the food was great. Cons: You had to ask for turn down service. The table at breakfast didn’t have table cloths (I hate putting utensils down on a bare table) and there were paper napkins. I get that the hotel is old, but the bathroom didn’t have much shelf space for personal belongings. Some of the towels were frayed.
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Date of stay: May 2023Trip type: Traveled with friends
Room Tip: Take the tours that are offered through the hotel. Our guide was amazing!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Location is excellent. The hotel's history and elegance are outstanding. The Concierge was a huge value-add and much appreciated. Concierge M-C went above and beyond. If you are walking down to visit shops in Vieux Quebec, recommend you take the funicular to return to the hotel. It cost $4 (cash only) and was much easier than walking back up the hill. The funicular will return you to the Dufferin Terrace right in front of the hotel.
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Gold section: Lovely and comfortable room! Friendly staff. Excellent buffet for breakfast. Enjoyed the happy hour and good snacks ie rack of lambs and salads. And desserts in the evening. All on the 14 th floor dining area with a wonderful view on the river. Enjoyed it very much.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$349 - US$639 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont le chateau frontenac hotel quebec city, fairmont hotel quebec city, fairmont quebec city, quebec city fairmont
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
610
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Claim Your ListingFAIRMONT LE CHATEAU FRONTENAC - UPDATED 2023 Hotel Reviews & Price Comparison (Quebec City, Canada) - Tripadvisor
Frequently Asked Questions about Fairmont Le Château Frontenac
Which popular attractions are close to Fairmont Le Château Frontenac?
Nearby attractions include Old Quebec (0.1 km), Quartier Petit Champlain (0.2 km), and Upper Town (Haute-Ville) (0.1 km).
What are some of the property amenities at Fairmont Le Château Frontenac?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Château Frontenac?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Le Château Frontenac?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Château Frontenac?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Fairmont Le Château Frontenac?
Conveniently located restaurants include Restaurant Taniere, Masaru Sushi, and Chez Boulay-bistro boreal.
Are there opportunities to exercise at Fairmont Le Château Frontenac?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont Le Château Frontenac have airport transportation?
Yes, Fairmont Le Château Frontenac offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont Le Château Frontenac located near the city center?
Yes, it is 0.6 km away from the centre of Quebec City.
Are any cleaning services offered at Fairmont Le Château Frontenac?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Château Frontenac?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.