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The Westin Harbour Castle, Toronto

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Traveler (1702)
Room & Suite (840)
Videos (2)

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About

#51 of 125 hotels in Toronto
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Rest easy at The Westin Harbour Castle, Toronto. Our hotel in Toronto, Ontario, is located near Rogers Centre, Scotiabank Arena, the CN Tower, high-end shopping and delicious restaurants. After a busy day, unwind with our WestinWORKOUT™ Fitness Studio, or enjoy on-site dining at our Harbour Coffee Bar and Marketplace or The Chartroom Bar and Lounge.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Lake View

Location

1 Harbour Square, Toronto, Ontario M5J 1A6 Canada
The Westin Harbour Castle, Toronto
5,531Reviews60Q+A100Room tips
Traveler rating
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Catherine M wrote a review Apr 10
2 contributions
Hi. i Stayed at this hotel in March for 3 nights. I loved it, it was very clean, good service.The Uganda receptionist was super amazing and check in was super quick, but the elevator issue is a menace when theres an event, people had to queu,however am glad i didnt have to because i was a resident... also kindly refund my security deposit, i was told it takes 5 days, it has now been 2 weeks...which email adress can i adress this?
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trek18143255670 wrote a review Mar 2024
1 contribution
+1
I went to a convention in March and the hotel was in terrible condition upon arrive on Thursday , everything felt or was already broken and the elevators were always full or not functional. Multiple times a day I had to climb the stairs all the way up to my room on the 27th floor, It was super exhausting.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: its an okay hotel for travelling, but a horrible place for a convention, it didn’t feel like the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded 4 weeks ago
Dear Valued Guest, Thank you for choosing us while attending a convention. We apologize for not meeting some of your expectations and for the issues you had with our elevators. We will follow up on this appropriately, and we are grateful for your feedback. Furthermore, we are sorry you felt our property needed updating. We value all of your comments as we are continually striving to ensure a flawless visit for every guest. We hope you will consider us again so we may have the opportunity to better your stay. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew H wrote a review Mar 2024
2 contributions
Yet again the Westin Harbor Castle provided the perfect venue for Furnal Equinox. (Other than the elevator lines, but nothing that could have been done with the sheer volume of ppl) Staff are on point and always there essential on the spot for you. Especially the gentlemen working the checked luggage on the Saturday night and Sunday. They were hustling hard The building itself is beautiful and immaculate with tons of space. I have been there three seperate times and I still find more to it. Location is great stuff is with in more than reasonable distance so yeah. I've stayed tons of hotels and worked acouple and still Westin harbor is still one of my favs. Congrats and hope to see you next year
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: It's central Toronto on the lake so it'll cost you...nothing can really be done about that.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded 4 weeks ago
Dear andrewhY5498OU, Thank you for returning to The Westin Harbour Castle, Toronto while attending the Furnal Equinox. It is a pleasure to know we exceeded most of your expectations and that you left with replenished spirits. We are glad you continue to enjoy our attentive service and ideal location. We enjoyed having you as our guest, and we are excited to see you again next year. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sallywt wrote a review Feb 2024
Sheffield, United Kingdom57 contributions37 helpful votes
+1
We were greeted by a lovely friendly receptionist who asked why we were visiting Toronto. We explained that this was the last stop on our trip and that during our trip we celebrated our wedding anniversary. She gave us a room upgrade to a newly refurnished room on the 31st floor overlooking the lake and Toronto Island. The room was amazing and had the best view over the lake. It was clean and comfortable and had everything we needed for an extremely comfortable stay. Having gone out to explore we came back to a lovely surprise of a plate filled with sweet treats, fruit and a bottle of wine to share and a lovely card wishing us a happy anniversary. It was a lovely surprise and we really enjoyed it. We loved the room so much we didn't want to leave. It is one of the best rooms we have stayed in. We loved watching the ferry going backwards and forwards to the island and the planes going into and out of the city airport. It was amazing to see across the lake and see buildings on the other side that we had never seen before. We highly recommend this hotel and we will be back I am sure.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bonnie C wrote a review Feb 2024
Toronto, Canada8 contributions5 helpful votes
+1
I had an absolutely amazing staycation at the Westin Hotel! As a loyal member, I was upgraded to a spacious corner suite with a beautiful view of Lake Ontario. The family room suite was perfect for me with two connected rooms. The front desk staff was incredibly friendly and helpful, taking the time to introduce me to all the hotel amenities. The bedding was so comfortable that I slept so well and the bathroom and mini bar were spotless. The location couldn't have been better, right in the heart of Downtown Toronto and within walking distance of the harbor front and ferry pier to Center Island. To top it all off, the room service was efficient and the staff was super friendly. As a loyalty member, I also enjoyed a complimentary buffet breakfast at the lobby restaurant, Mizzen. It was such a wonderful experience overall!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded Feb 19, 2024
Dear Bonnie C, Thank you for being a valued Marriott Bonvoy member and for your recent stay at The Westin Harbour Castle, Toronto. It is a pleasure to know we exceeded your expectations and that you left with replenished spirits. We enjoy welcoming travelers with our spacious accommodations and attentive service, all in an inspired location here in the heart of the city. Thank you also for mentioning how much you enjoyed our on-site restaurant, Mizzen, which offers delicious breakfast. We appreciate the review and look forward to having you as our guest again. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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#rooftopfoodie wrote a review Feb 2024
Zurich, Switzerland3228 contributions448 helpful votes
The Westin is a super large business travel orientated hotel so things run effectively but without any personal touches that would make guests feel welcomed. On the other hand the location is great, five minutes away from Union Station and Scotiabank Arena. And some rooms have great lake views, it is worth splashing out a bit more on one of those. Toronto is a pricey city and so is the Westin, nonetheless I would consider it again for a business trip.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded Feb 17, 2024
Dear 344blankas, We focus on connecting with our guests and your feedback helps us strengthen our guest experience. We always want our guests to enjoy our optimal location, hospitality, and enhanced accommodations. Therefore, we are disappointed that your visit did not meet your expectations. Thank you for choosing us, and we are excited about you giving us another opportunity to confirm why we are an excellent value when visiting the area. We wish you all the best with your travels. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mehdi T wrote a review Feb 2024
2 contributions1 helpful vote
Nice hotel with old and renovated rooms. In the old rooms some furniture are really dated and moldings are cracked, but what matters like the bed, matters, TV, faucets etc. are all fine. Tried the lobby Harbour Coffee Bar and Marketplace for dinner and The Mizzen Restaurant breakfast (buffet included in the room package) and they were both great. The service is top notch and quality is really good. Also visited the indoor pool and hot tub and they were very clean and in good shape. Would consider returning in summer because the Lake views are amazing.
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Date of stay: February 2024
Rooms
Location
Service
Room Tip: Save your money and stay at an old room with Breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brad P wrote a review Jan 2024
1 contribution
The Hotel was beautiful. Very clean and friendly staff. The xmas decorations were still up and it looked absolutely stunning. I will definitely be back at some point and will recommend this hotel to everyone who wants to travel to Toronto, that I know.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded Jan 27, 2024
Dear Brad P, Thank you for the kind recommendations. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure serving you at The Westin Harbour Castle, Toronto, and we are excited to see you again soon. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dixieandspirit wrote a review Jan 2024
Exeter, Canada88 contributions61 helpful votes
We stay here every year for a conference and received a renovated room this time. While it was nice and I like the hard flooring, the sliding glass door on the bathroom was not inducive to privacy.... And the room seemed smaller than the old ones. The staff were all very nice. Parking is always an issue here and the above ground public lot to the east of the hotel is now $50 for 24 hours.... it's $55 for Westin valet so if they have room you might as well go for that.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded Jan 27, 2024
Dear dixieandspirit, Thank you for sharing your recent experience with us. While we appreciate you mentioning how much you enjoyed our attentive service, we are sorry that your stay this time did not meet all of your expectations, especially considering your positive past experiences with us. We apologize for any discomfort caused by our bathroom door design. We recognize the importance of privacy, and your feedback is instrumental in our ongoing efforts to provide a better experience for our guests. We are committed to ensuring that your next visit will be the outstanding stay we are known for. We value your loyalty and hope to have the privilege of welcoming you back soon. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John S wrote a review Jan 2024
1 contribution
We went on the 2nd day of the Toronto Boat Show. Pros: 1) excellent location, 2)excellent shuttle service to and from the show3) Excellent rooms...we were on the 28th floor. 4) Morning Breakfast excellent with a great buffet. Cons: 1) The reservation desk was unable to confirm (the day before if there was a shuttle service to and from the show. (Important because we were travelling via GO Train and we wanted to drop things off at the hotel first...wanted to complete our traveling logistics before we left Peterborough ON.) We opted to carry our luggage to the Boat Show and check it in at the Hat Check. 2) the main floor restaurant was so cold that many of the patrons were wearing outdoor coats fully "zipped up" while eating their supper!" We left the building and had our supper at another location.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Avoid when, the weather is cold and when the wind is blowing. The revolving door acts as a huge...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Harbour Castle, Toronto
Responded Jan 26, 2024
Dear johnsL2817FJ, We are pleased you enjoyed your Boat show visit and that our ideal location, shuttle service, and well-appointed guestrooms helped make your stay memorable. We craft every part of our hotel with your well-being in mind; therefore, we apologize for not meeting your expectations regarding our service. This will be addressed, and we will use your valuable feedback to ensure it is not repeated. Thank you for your patience in this matter. We would welcome another opportunity to show you that no matter what obstacles travel puts between you and your well-being, we want to help you soar above it all. Be Well, Mirza Zafar Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱16,187 - ₱27,187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin harbour castle hotel toronto, westin hotel toronto, westin toronto, the westin harbour castle, westin harbor castle hotel toronto, toronto westin, westin harbour castle toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Waterfront Communities-The Island / Harbourfront / Old Toronto
NUMBER OF ROOMS
977
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN HARBOUR CASTLE, TORONTO - UPDATED 2024 Hotel Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about The Westin Harbour Castle, Toronto
Which popular attractions are close to The Westin Harbour Castle, Toronto?
Nearby attractions include The Second City Toronto (0.4 km), Lake Ontario (0.4 km), and Scotiabank Arena (0.4 km).
What are some of the property amenities at The Westin Harbour Castle, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Harbour Castle, Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Harbour Castle, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Harbour Castle, Toronto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin Harbour Castle, Toronto?
Conveniently located restaurants include Miku, BeaverTails, and RS - Real Sports.
Are there opportunities to exercise at The Westin Harbour Castle, Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Westin Harbour Castle, Toronto located near the city center?
Yes, it is 0.9 km away from the centre of Toronto.
Are any cleaning services offered at The Westin Harbour Castle, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Harbour Castle, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Harbour Castle, Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.