Crowne Plaza Toronto Airport, an IHG hotel
33 Carlson Court, Toronto, Ontario M9W 6H5 Canada
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Avg. ₱5,327 /night, 3/17 - 3/18
₱8,363
per night
₱6,559
per night
₱4,755
per night
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About
#37 of 126 hotels in Toronto
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Our redesigned business hotel near Toronto International Airport features modern guestrooms and great amenities, such as free Wi-Fi, a heated indoor pool, ample guest parking and onsite dining. Crowne Plaza Toronto International Airport also features 12,000 square feet of flexible event space and a free airport shuttle, making it easier than ever to get to and from the YYZ airport.​Woodbine Casino and Racetrack and Square One Shopping Center are just a short drive away, while downtown Toronto is easily reached by hopping on the UP Express rail link. Guests in town for business will be minutes from Toronto Congress Centre. No matter if you're in town for work, leisure, or just a layover, Crowne Plaza Toronto International Airport is ideal for your stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Aerobics offsite
Archery offsite
Kids stay free
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Canoeing offsite
Patio
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Russian, Spanish and 14 more
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Toronto Pearson Intl Airport
3.8 km•
See all flights
Toronto Island Airport
16.8 km•
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Rental Cars
38 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.0
607 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Crowne Plaza Toronto Airport, an IHG hotel, is celebrated for offering an affordable stay with a clean, comfortable atmosphere and modern amenities. Guests commend the professional service and the free shuttle to the airport, which is conveniently located. However, some have expressed concerns about the additional costs for parking, breakfast, and room amenities.
While the noise level from the airport and traffic is noted, it's typically not a deal-breaker. The hotel's dedication to cleanliness is frequently highlighted, although there are mixed reviews about room quality and noise insulation.
Location
Convenient
Atmosphere
Inviting
Rooms
Mixed
Value
Expensive
Cleanliness
Immaculate
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
Upon checking into our JrSuite King bed we wondered why the pull out couch was made into a bed rather than a couch (which was supposed to be a sitting area). We shrugged it off at first even though we had no intention to use this couch as a bed in the first place. Ready to put some of our food into the fridge, little door to access fridge had a broken hinge not allowing to close it properly and then we see food residue outside the front door of fridge. It was only when we were ready to settle in to sleep for the night as we arrived into our room very late, we noticed that the night stand was very dirty with sticky something, so gross! This last discovery was the icing on the cake for us, we couldn’t bring ourselves to sleeping a night in a room that didn’t appear to have been properly cleaned and sanitized prior to giving it to us?
Fortunately, the front desk clerk was very understanding and found a way to switch us out into another (upgraded) room, very grateful for this especially since it was midnight and we really needed to settle in to sleep. This new room appeared to have been cleaned. The next morning we noticed a few little things missing in the room (no iron board, no chairs for dining table, 4 of the 6 lamps didn’t work, no hot water from bathroom sink and fridge not working). Maintenance call was sent in and hours later the fridge was fixed by the very nice maintenance worker. It was only on the last day of our 4 day stay that 2 dining chairs appeared but lamps and hot water remained unavailable to us for these 4 days. Pool was also shutdown for maintenance during our stay (disappointed).
Outside of the room, shuttle service had us waiting in the wrong pick up location for approximately an hour at the airport because the driver told us to return to the same spot as to where he dropped us off. That was a huge waste of our time to stand somewhere that we weren’t going to picked up at. It was only by calling the hotel that we were redirected to the proper pick up location.
Be ready to stand in line and wait for service at front desk, line ups have been long all week, perhaps more staff should be hired?
Not sure that we will consider staying here again, since we have stayed at several other hotels in this same area with none of the above issues/concerns.
Fortunately, the front desk clerk was very understanding and found a way to switch us out into another (upgraded) room, very grateful for this especially since it was midnight and we really needed to settle in to sleep. This new room appeared to have been cleaned. The next morning we noticed a few little things missing in the room (no iron board, no chairs for dining table, 4 of the 6 lamps didn’t work, no hot water from bathroom sink and fridge not working). Maintenance call was sent in and hours later the fridge was fixed by the very nice maintenance worker. It was only on the last day of our 4 day stay that 2 dining chairs appeared but lamps and hot water remained unavailable to us for these 4 days. Pool was also shutdown for maintenance during our stay (disappointed).
Outside of the room, shuttle service had us waiting in the wrong pick up location for approximately an hour at the airport because the driver told us to return to the same spot as to where he dropped us off. That was a huge waste of our time to stand somewhere that we weren’t going to picked up at. It was only by calling the hotel that we were redirected to the proper pick up location.
Be ready to stand in line and wait for service at front desk, line ups have been long all week, perhaps more staff should be hired?
Not sure that we will consider staying here again, since we have stayed at several other hotels in this same area with none of the above issues/concerns.
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Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Apr 7, 2024
Dear Valued Guest, We apologize for the multiple issues you experienced during your stay with us. It's unacceptable that your room wasn't properly cleaned and maintained upon your arrival. We're glad our front desk clerk could assist in switching you to an upgraded room, but we regret the ongoing issues you faced throughout your stay. Rest assured, we're addressing your concerns with our housekeeping and maintenance teams to prevent such issues from recurring in the future. Additionally, we apologize for the inconvenience with our shuttle service and long wait times at the front desk. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. Regards, Arjun Tataria Assistant Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Late night pick up, shuttle driver took great care of us . Even made sure we had snacks with our 2:30 AM arrival. Receptionist also accommodated us with our special requests even though the hotel was sold out. It was a short but good stay. Place was clean and convenient for our needs
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My stay was okay overall. I spent my weekend here during a big snowstorm for three days straight. The room was clean, lobby was clean, the hotel ambiance was nice. The staff were friendly. The downside of my stay was a few things. Service was slow (housekeeping) I waited 5 hours for someone to come clean my room one day, another day they forgot to come to my room. Calling from the room doesn’t make sense because it’s hard to get in touch with front desk for inquiries. The airport shuttle was supposed to come very 30 minutes however it was delayed and I was late to going to the airport. Coming back from the airport was the same. I called the hotel 6 times to inquire where the shuttle was but no one would answer the calls. Parking is paid and it’s 28+tax a day which is very expensive and unfortunate considering my car was stuck in the high snow without anyone to assisting to get it out. However, other than those things. My sleep was good, the bed was amazing.
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Date of stay: February 2025Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are glad to hear that you found the hotel ambiance pleasant, our staff friendly, and the room and lobby clean. It’s great to know that you had a comfortable sleep and enjoyed the bed. However, we sincerely apologize for the challenges you faced during your stay, including the delays with housekeeping, difficulty reaching the front desk, and the shuttle service disruptions. Your concerns are important to us, and we will be addressing these issues with our team to improve our service efficiency. Regarding parking, we understand your frustration, especially with the extreme weather conditions. While our parking fees align with the area’s standard rates, we regret that the snow accumulation impacted your experience. We appreciate your patience during the snowstorm and will review how we can better assist guests in such situations. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. Warm regards, Arjun Tataria Assistant Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is wonderful. The rooms were very nice and perfectly clean. All staff were so professional and helpful. Shuttle service was prompt. The cleaning staff were so welcoming and friendly and willing to help with anything. The front desk staff were amazing, and got me a robe when I needed one to go to the pool because I left my cover up at home. The pool was beautiful and the furniture around the pool was comfortable and looked new. It was very unique. All staff engaged you in nice welcoming conversation as they ran into you throughout the hotel. Room service was prompt, and the nice man even went back to the restaurant to bring me a bigger side salad with my Butter Chicken which was very delicious. I had a hamburger and fries the second night which was delicious. My shuttle driver arranged for my trip to Niagara Falls which was great and arrived right on time, and the recommended tour was perfect. The carpet in the halls was beautiful as was everything else. I would highly recommend this hotel. I did not have one complaint during my four night stay.
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Date of stay: September 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Sep 11, 2024
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that you had a perfect and comfortable stay with us. It’s great to know that our staff made such a positive impression, and we’re thrilled you enjoyed the amenities, especially the pool and room service. We’re glad our team could assist with your robe and provide excellent dining experiences, making your stay memorable. It’s fantastic that your Niagara Falls trip went smoothly, and we appreciate your high recommendation. We look forward to welcoming you back! Warm regards, Arjun Tataria Asst Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We needed a place to sleep before flying out on vacation,it included 8 days of parking and shuttle for a good price.
Food downstairs at the restaurant was reasonably priced.
Shuttle was on time and is every 1/2 hour(2shuttles showed up when we were waiting each going to a different airline )
Would definitely stay here again
Food downstairs at the restaurant was reasonably priced.
Shuttle was on time and is every 1/2 hour(2shuttles showed up when we were waiting each going to a different airline )
Would definitely stay here again
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Date of stay: March 2025Trip type: Traveled as a couple
Room Tip: When you get to the hotel it’s paid parking to get to the lobby,just get a ticket and your room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded 1 week ago
Dear Valued Guest, Thank you for choosing Crowne Plaza Toronto Airport for your pre-flight stay! We’re delighted to hear that our Park & Fly package, reliable shuttle service, and reasonably priced restaurant made your experience smooth and convenient. It’s great to know that you found our shuttle service efficient and well-timed, ensuring a hassle-free start to your vacation. We truly appreciate your kind words and are thrilled that you would stay with us again. We look forward to welcoming you back on your next trip! Warm regards, Arjun Tataria Assistant Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for four nights and overall it was a good experience. Every member of staff from the front desk staff to cleaners to management that I spoke to were kind, courteous and professional and clearly uphold the firm’s values well. Could not fault them in any way.
Checkin was straightforward and pleasant as was the checkout whereupon luggage could be left to be collected.
The room was of a good size, clean, comfortable and well established with a fridge, microwave and large television. The shower room was decent too and in a good state. Room was cleaned every day.
The hotel has a swimming pool which is nice albeit a bit small and cold to begin with, though you warm up once you start moving! There is also a gym which looked good but I did not use. I also didn’t use the restaurant so I cannot comment on it.
The only two downsides I had were parking which is an absolutely astronomical $28 per day and I struggle to see how that is justified. There are longer term parking offers allegedly but when I attempted to contact the hotel on a couple of occasions regarding it, they did not respond so I don’t know if they actually do exist. The other negative was the hotel shuttle, the drivers were all lovely but the service is advertised as every 30 minutes but we made use of it several times for catching the train downtown and were often waiting well in excess of this, with the longest wait being 55 minutes, it is rather depressing to see other hotel shuttles frequently running.
But other than those two negatives, the stay was great and it’s a well kept hotel that I would consider again…if the shuttle service could be improved!
Checkin was straightforward and pleasant as was the checkout whereupon luggage could be left to be collected.
The room was of a good size, clean, comfortable and well established with a fridge, microwave and large television. The shower room was decent too and in a good state. Room was cleaned every day.
The hotel has a swimming pool which is nice albeit a bit small and cold to begin with, though you warm up once you start moving! There is also a gym which looked good but I did not use. I also didn’t use the restaurant so I cannot comment on it.
The only two downsides I had were parking which is an absolutely astronomical $28 per day and I struggle to see how that is justified. There are longer term parking offers allegedly but when I attempted to contact the hotel on a couple of occasions regarding it, they did not respond so I don’t know if they actually do exist. The other negative was the hotel shuttle, the drivers were all lovely but the service is advertised as every 30 minutes but we made use of it several times for catching the train downtown and were often waiting well in excess of this, with the longest wait being 55 minutes, it is rather depressing to see other hotel shuttles frequently running.
But other than those two negatives, the stay was great and it’s a well kept hotel that I would consider again…if the shuttle service could be improved!
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Date of stay: July 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Allow a significant amount of extra time in planning if using the shuttle service!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Jul 10, 2024
Dear Valued Guest, Thank you for your feedback! We’re delighted you enjoyed your stay and found our staff professional and courteous. Regarding your concerns, our parking fees are competitively priced for the area, and we apologize for any communication issues about long-term parking options. Our shuttle service is complimentary, and we’re working to improve its reliability. We appreciate your comments and hope to welcome you back soon! Warm regards, Arjun Tataria Asst Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an overnight stay due to an unplanned flight delay.
The shuttle runs every half hour (on the hour and half hour) amd was easy and direct.
Check in was easy. Unfortunately, the room I was given was right next to the elevators onan upper floor and any noise made in that area was quite loud in my room. I also found leftover food in the fridge and the bathroom wasn't quite clean so I went and requested a room change (I removed 1 star for this). The front desk gave a new room very quickly and it was up to standards. I stil recommend Ear plugs as you can hear other people fairly clearly (I think I was in a less populated area for my second room).
The breakfast buffet was plentiful and staff were friendly and helpful. I had vouchers, but you can expect to pay about $25 (but you can easily eat that much in value or more!) There is also a menu starting around $15.
Check out was simple and the shuttle was right on time.
I would have given 4.5 stars if it was an option.
The shuttle runs every half hour (on the hour and half hour) amd was easy and direct.
Check in was easy. Unfortunately, the room I was given was right next to the elevators onan upper floor and any noise made in that area was quite loud in my room. I also found leftover food in the fridge and the bathroom wasn't quite clean so I went and requested a room change (I removed 1 star for this). The front desk gave a new room very quickly and it was up to standards. I stil recommend Ear plugs as you can hear other people fairly clearly (I think I was in a less populated area for my second room).
The breakfast buffet was plentiful and staff were friendly and helpful. I had vouchers, but you can expect to pay about $25 (but you can easily eat that much in value or more!) There is also a menu starting around $15.
Check out was simple and the shuttle was right on time.
I would have given 4.5 stars if it was an option.
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Date of stay: January 2024Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Jan 9, 2024
Dear Valued Guest, Thank you for sharing your experience with us! We're glad to hear that our shuttle service was convenient for your unplanned stay and that our check-in process was smooth. However, we apologize for the initial inconvenience with the room allocation. It's great to know that our team promptly addressed your concerns and provided you with a room that met your expectations. Your feedback about the noise levels is duly noted, and we appreciate your recommendation for future guests. We're delighted that you enjoyed our plentiful breakfast buffet and experienced friendly and helpful staff. We value your suggestions and hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us for your stay despite the initial hiccups. We look forward to welcoming you back for an even better experience! Best regards, Arjun Tataria Asst Front Office Manager afom@crowneplazaTO.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was incredibly clean with no issues whatsoever. The concierge was contacted to bring up some towels and Kleenex the were there in less than five minutes. The room temperature was just about perfect for the weather outside and the room smelt like mints.
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Date of stay: November 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Nov 16, 2024
Dear Valued Guest, Thank you for sharing your experience with us and for your kind recommendation to other business colleagues! We’re delighted to hear that you found your room impeccably clean, perfectly comfortable, and refreshingly scented. It’s also wonderful to know that our team was able to promptly assist with your request – providing exceptional service is always our goal. Your feedback motivates us to continue delivering the best possible experience to all our guests. We look forward to welcoming you back in the future! Warm regards, Arjun Tataria Assistant Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in today and already quite disappointed that we chose this hotel.
For starters, parking is chargeable even for hotel customers at $28/ night. They also don’t offer a discounted rate for their own guests which contradicts the information I was given over the phone prior to my husband booking.
No slippers, no robes, requested from housekeeping but was informed they don’t have them. The USB slots inside the room don’t fit the new c charges (iPhone 15 pro max etc), hotel said they don’t provide socket adapter converters either so be sure to bring your own (I guess I had assumed a modern hotel will have either or at least)
Safe doesn’t work, so before leaving for the evening we informed reception who said they will get Maintenence to repair. On our return around midnight, went to the room to realise it’s still not done, called the front desk and staff who was apologetic and advised I speak with the manager regarding compensation which is great but I do need a safe, so he advised someone will pop in , in the morning.
Just to be transparent, front desk staff have been friendly and helpful-Tony, Muhammad, Andi. Not much is in their control I guess. Except a lady called Janet or Jane? Who was extremely dismissive.
The standard king room can be compared to UK’s equivalent to a motorway Travel Lodge, clues in the name! Bathroom is quite boxy and compact with no basic items provided yet again such as a toothbrush.
My husband booked this based on our Crown Plaza hotel experiences around the world, and whilst I appreciate this is a “airport hotel”, there is still a level of standard I’d expect associated to the name but most certainly wouldn’t have expected this.
For starters, parking is chargeable even for hotel customers at $28/ night. They also don’t offer a discounted rate for their own guests which contradicts the information I was given over the phone prior to my husband booking.
No slippers, no robes, requested from housekeeping but was informed they don’t have them. The USB slots inside the room don’t fit the new c charges (iPhone 15 pro max etc), hotel said they don’t provide socket adapter converters either so be sure to bring your own (I guess I had assumed a modern hotel will have either or at least)
Safe doesn’t work, so before leaving for the evening we informed reception who said they will get Maintenence to repair. On our return around midnight, went to the room to realise it’s still not done, called the front desk and staff who was apologetic and advised I speak with the manager regarding compensation which is great but I do need a safe, so he advised someone will pop in , in the morning.
Just to be transparent, front desk staff have been friendly and helpful-Tony, Muhammad, Andi. Not much is in their control I guess. Except a lady called Janet or Jane? Who was extremely dismissive.
The standard king room can be compared to UK’s equivalent to a motorway Travel Lodge, clues in the name! Bathroom is quite boxy and compact with no basic items provided yet again such as a toothbrush.
My husband booked this based on our Crown Plaza hotel experiences around the world, and whilst I appreciate this is a “airport hotel”, there is still a level of standard I’d expect associated to the name but most certainly wouldn’t have expected this.
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Date of stay: June 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Jun 30, 2024
Dear Valued Guest, Thank you for your detailed feedback. We deeply apologize for the issues you encountered during your stay. We understand your frustration and disappointment. Regarding parking, we regret the miscommunication about charges and will review our policies to ensure accurate information is provided to guests. We apologize for the lack of amenities like slippers, robes, and suitable USB slots, and for the inconvenience caused by the non-functional safe. We appreciate your kind words about the helpfulness of Tony, Muhammad, and Andi at the front desk. We will address the dismissive behavior you experienced with Janet to improve our service. We take your concerns seriously and will work to ensure that future stays meet the standards you expect from Crowne Plaza. We hope you’ll consider giving us another chance to provide you with a better experience. Warm regards, Arjun Tataria Asst Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time here because I needed longer term parking than most other airport hotels offer and Crowne Plaza has it. While the park and stay packages are certainly not cheap they are competitive and its one stop, no park and fly shuttle hassles. Check in was easy, rooms were clean and comfortable. The amenities in the bathroom are always a nice touch and an airport hotel so you don't need to unpack too much. Just be aware there is some traffic noise as it backs on the the 427 HWY. Maybe ask for a room at the front of the hotel. There are also a couple of restaurants adjacent to the hotel (with patios) if the hotel restaurant is not your thing. Would definitely stay here again
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Date of stay: September 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Tataria, Guest Services / Front Office at Crowne Plaza Toronto Airport, an IHG hotel
Responded Sep 17, 2024
Dear Valued Guest, Thank you for choosing Crowne Plaza Toronto Airport for your recent stay and for sharing your kind feedback. We're delighted to hear that you found our long-term parking option convenient and appreciated the ease of check-in, as well as the comfort and cleanliness of our rooms. It's great to know that our bathroom amenities added to your experience! We understand that being close to the highway can result in some noise, and we appreciate your suggestion. For future stays, we’d be happy to assist with a room at the front of the hotel to ensure a quieter experience. Thank you again for your thoughtful review. We look forward to welcoming you back on your next trip! Warm regards, Arjun Tataria Assistant Front Office Manager Crowne Plaza Toronto Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Best gettingthe fruits and Pastries if getting to breakfast past 8. Is a bit on the blander side of taste but a good variety and great servi"Read full review
"When you get to the hotel it’s paid parking to get to the lobby,just get a ticket and your room key will get you out so you don’t pay"Read full review
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PRICE RANGE
₱5,786 - ₱8,936 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza toronto airport hotel toronto, park plaza toronto airport
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Rexdale
NUMBER OF ROOMS
528
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Crowne Plaza Toronto Airport, an IHG hotel
Which popular attractions are close to Crowne Plaza Toronto Airport, an IHG hotel?
Nearby attractions include Threshold Aviation Airliner Adventures (1.1 km), St. Louis Bar and Grill (1.0 km), and 401 Mini-Indy Go-Karts (1.0 km).
What are some of the property amenities at Crowne Plaza Toronto Airport, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Toronto Airport, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Toronto Airport, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Toronto Airport, an IHG hotel?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Toronto Airport, an IHG hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Dixon Road, Chop Steakhouse & Bar, and Sushi-Ya Japanese.
Are there opportunities to exercise at Crowne Plaza Toronto Airport, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Crowne Plaza Toronto Airport, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Toronto Airport, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Toronto Airport, an IHG hotel have airport transportation?
Yes, Crowne Plaza Toronto Airport, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Toronto Airport, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Toronto Airport, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.