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Radisson Hotel Ottawa Parliament Hill

Traveler (132)
Room & Suite (84)
Dining (1)

About

Location
Cleanliness
Service
Value
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
1,044Reviews
152Photos
3Q+A
100Room tips
Traveler rating
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Popular mentions
The booking said it would be under construction, but it never said that they would be demoing the room above mine at 1130pm with grinders and sledgehammers. The dumpster was outside my window and the sounds of broken porcelain is etched in my mind. Also the internet was brutally
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Review collected in partnership with Radisson Hotels
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Ottawa Parliament Hill
Responded 4 days ago
Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectations due to the condition of the property, noise and the internet connection during your stay. We totally understand how important a good sleep is and please accept our sincerest apology for any inconvenience it has caused. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
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Hotel's Favorite
Rooms are clean. The bathroom toilet and countertop are lower than standard height - sort of strange. When I asked for a mini-fridge, they brought one + a microwave complimentary, so I could get stuff at the Sobey's and eat in my room. Fitness centre has the essentials. It was a
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Response from peterw6995, Manager at Radisson Hotel Ottawa Parliament Hill
Responded 11 Jan 2019
Thank you for your comments, I will have our Maintenance team monitor the heat in the gym, cool is better for running.
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this hotel is a shame on Radisson brand name. Infrastructure sucks. over priced rooms. cheap furniture, stinking bedsheet, sticky bathroom towels, ripped coating in the bathtub, rusted bathtub taps, broken alarm clock, Air conditioning unit sounded like a generator and much
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Review collected in partnership with Radisson Hotels
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Ottawa Parliament Hill
Responded 1 week ago
Thank you for writing a review. We are saddened to hear that you were not satisfied with the room rates and that the cleanliness and condition of your room including the in room amenities did not meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. We will review the cleanliness and condition of your room with our management staff to ensure overall quality are up to brand standards. We hope for another opportunity to serve you again and exceed your expectations.
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Gave them a second chance First chance From the moment after check in (which was most pleasant with the staff member Franscio) we had nothing but problems. We got 20 rooms In total I took my team there and their parents. I had cheerleaders stuck in an elevator for over an
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Response from RadissonHotelGroup, Customer Care at Radisson Hotel Ottawa Parliament Hill
Responded 4 weeks ago
Thank you for taking the time to write a review. We are delighted to know that you were pleased with the restaurants. On the other hand, we are saddened to hear that we fell short of your expectations due to the service you received from the hotel staff, condition and availability of the amenities, internet connection and that the elevator was not up to its best state during your stay. That is certainly not the kind of experience we would like our valued guests to have. Please accept our sincerest apology for any inconvenience it has caused you. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
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Heavy construction (drilling) awakened us at 9am on Saturday morning that continued for 45 minutes and there was no answer from the front desk despite several calls. When report to the check out staff, the only response was we told them to stop. Wow!
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Review collected in partnership with Radisson Hotels
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Photo provided by managementRadisson Hotel Ottawa Parliament Hill
Classic King bedroom
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12345617
Is the parking free?
Hey there. No, the parking is not free. It is expensive and very misleading. Quite a small parking garage that is quite cumbersome to park (reverse only). Let's face it, it's indoor parking in your hotel, but you have to pay close to $20 a night. Not sure if there Isco strict ion still on the road that the hotel is on so street parking might be limited. I hope that helps!
1 vote
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Thank you for your message. We are terribly sorry for what happened to you in our parking garage. Unfortunately, as the manager you spoke with informed you, we cannot be liable for any damages or stolen property given that our parking lot is not only accessible to guests and employees as we cannot control who goes in and out of the hotel - like in any other parking lot. We are working very hard with the management company of our garage, Target Park, to install security cameras to make the space a little more safe; however, our garage is very safe and we have not had this happened to any of our guests. We are truly empathetic with your losses and are sorry to know that this happened at our hotel. Thank you for your understanding regarding this. If you can kindly contact our hotel, we would be happy to waive the parking charges that you might have paid for, but please note that this $18.00 charge isin fact advised on our website, third party sites and confirmation letters as all hotels downtown Ottawa charge for parking.
1 vote
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Parking is available, but is limited. Should the lot be full, we do have alternate parking lots for you. The parking fee for overnight at the hotel is $18.00 plus HST, and the alternate lot is $18.00 with taxes in.
0 votes
"Try tenth floor facing Queen Street"
"ask for room facing Queen street - ours faced another hotel, so we really couldn't open curtains"
"Try somewhere else"
"stay away, go somewhere else at that price."
"If you want a view, ask for an outer room."
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12345620
PRICE RANGE
US$103 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson ottawaottawa radisson
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
176
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