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Albert at Bay Suite Hotel

Traveler (587)
Room & Suite (524)
Dining (34)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
All-Suite Hotel located 1 block from shopping & business area.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Hotel links
Visit hotel website
3,370Reviews
902Photos
32Q+A
100Room tips
Traveler rating
  • 2,354
  • 820
  • 129
  • 43
  • 24
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Popular mentions
It’s nice place to stay..... good location good harmony good customer service ... good restaurant I love donuts in restaurant chocolate is my fav.. rest all donuts are also good tacos are good . I like fruit breakfast as well
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded yesterday
Dear Freedom02070783803, We appreciate you taking the time to share your feedback and we are happy that you enjoyed your time with us and your experience in our newly opened restaurant OCCO Kitchen and Bar. We will be sure to share your feedback with the team and look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager
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Excellent Location. Staff was extremely helpful & friendly (Thank You Bernadette). Package with Nordik Spa was an excellent value & about a $30 cab ride / $20 Uber to the Spa. The most comfortable bed I’ve had at a hotel!
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded yesterday
Dear Trail22404187413, Thank you very much for taking the time to share a review. We are thrilled to hear that you enjoyed your time with us and your time at Le Nordik Spa as well! Your feedback is greatly appreciated. We look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager
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If you are in Ottawa for a few nights and don't want to eat out for every meal, this is the place to stay. Comfortable, close to everything, walking distance to everything and you can cook your own meals. Balconies to chill on, it's like home, if you want it to feel like home.
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded yesterday
Dear merlyn777, Thank you very much for taking the time to share a review. We appreciate your feedback and we are so pleased that you enjoyed your home away from home with us. Thank you for your continued loyalty and we look forward to seeing you back again with us soon. Regards, Andrew Busing Front Office Manager
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Huge and very clean units with full kitchen. Convenient location. We are very happy with our stay. Would recommend to other. We had Unit with good view but as I understand not all units have a nice view.
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded 4 days ago
Dear Trip55385626341, Thank you very much for taking the time to share a review. We appreciate your feedback. We're so pleased that you found our location convenient and you enjoyed your stay with us. Thank you for your recommendations and we look forward to seeing you again soon. Regards, Andrew Busing Front Office Manager
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Room was ok. location was reasonable. the facility suited our family needs. staff were helpful. We would like resolution on the confusing billing error; four entries on my VISA so this needs to be fixed. So until that is sorted out, my ratings have gone down a notch...
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Review collected in partnership with this hotel
Response from AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel
Responded 5 days ago
Dear Happiness00732627177, Thank you very much for taking the time to share a review. We appreciate your feedback and are happy to hear that our hotel met your needs. I'm sorry to hear about the challenges with your billing. Typically what you are referring to are pending pre-authorizations that are obtained during check-in in order to secure your room and account. After you check-out what's not used from those authorizations the funds are then released back to you. The releases can take several days even up to a week depending on your credit provider. If you have not seen any movement a week after your checkout date please give us a call at the hotel at 613-238-8858 and we will see what can do to resolve the issues. We are always available to assist our guests with whatever they require. Thank you again for your review and we hope to welcome you back again soon. Regards, Andrew Busing Front Office Manager
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Suite
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Guest room
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Meeting room
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123456105
How is parking at this hotel?
Hello, Parking is available below our hotel at a cost of $23.95 plus taxes per night. You have in and out privileges as well. Regards.
0 votes
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Hello, Unfortunately the Canadian Tire Centre is not walkable from our hotel. It would be about a 20-25 min drive with light traffic.
0 votes
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How far of a walk to the war museum
15 walk, 5 minute drive towards the river.
0 votes
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Do you have parking for a fill sized pickup truck? What is the daily cost?
Good day, The hotel does offer the option of outdoor parking across the street from the property. The cost is $18 per night plus taxes and this offers full in/out privileges. Thank you
2 votes
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how much is parking per night?
Good afternoon, We offer underground parking for vehicles less than 6 feet in height. The cost is $23.95 per night plus applicable taxes with in/out privileges. Thank you
0 votes
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1234567
"all the rooms are excellent but corner rooms are slightly larger with better views"
"Do not hesitate to book at this hotel. It's absolutely perfect!"
"Some rooms have balconies. Chairs and table are located in the room closet."
"We have stayed twice at this hotel and it seems all rooms are good."
"I don't think any rooms have great views."
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PRICE RANGE
US$104 - US$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albert at bay hotel ottawahotel albert at bay suite
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
197
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