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Best Western Plus Ottawa City Centre

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Traveler (34)
Room & Suite (357)
Dining (52)
Overview
  • Excellent34%
  • Very good42%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Ottawa City Centre
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Ottawa City Centre
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (678)
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633 results
Traveler rating
228
248
99
40
18
Traveler type
Time of year
LanguageEnglish
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228
248
99
40
18
Show reviews that mention
All reviewssmall mallmall across the streetoutdoor poolshoppers drug martcarleton universitylots of parkingrestaurant downstairsroom was clean and comfortableeasy accessfront desk staffexcellent hotelfitness centerconvenient locationclose to downtowngreat place to staystaying at this hotelhotel restaurant
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1 - 5 of 633 reviews
Reviewed 4 days ago via mobile

My partner and I stayed at this hotel for two nights as we were in town for a friends wedding. Everything was going smoothly until the second day (a Saturday). We ordered room service for lunch as we were getting ready for the wedding. My...More

Thank jessicamountenay
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 3 days ago

Dear jessicamountenay, On behalf of the entire team, I would like to apologize for the poor experience you had during your recent stay with us. I am truly disappointed to hear that we were not able to address the issue with your food order when...More

Hotel's Favorite
Reviewed 3 May 2018

Always stay here for its cleanliness and access to and around the city. Lots of parking, staff really good, and the breakfast is top notch. You pay a small price for a tasty and plentiful breakfast with super service. Better than the included tasteless ones...More

Review collected in partnership with Best Western
1  Thank normor
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 9 May 2018

Dear Normor, Thank you for taking the time to comment about your recent experience with us. Thank you for being a loyal member of the BestWestern family! We do take pride in providing a clean and comfortable room to all our guests and our team...More

Reviewed 1 week ago

This hotel had all the basics you need for a short trip. It is slightly far outside the city so probably best for those travelling by car. Hotel facilities cannot be faulted everything was clean and up to standard.More

Review collected in partnership with Best Western
2  Thank Michelle J
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear Michelle J, Thank you for taking the time to write a review about your recent experience with us. I am glad to hear that we were able to meet your needs during your short trip to the nations capital.By telling us what you liked...More

Reviewed 1 week ago via mobile

Not really city centre but if you have a car it’s a great hotel with free parking. There is a drug/superstore directly across the road and it is right on the bus route into town - perfect. The rooms are dated but huge and I...More

2  Thank scatterbolts
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear scatterbolts, Thank you for providing feedback regarding your recent stay with us. We are glad that we were able to meet your expectations during your stay. Yes the bus stop is right in front of the hotel which is such a convenience for any...More

Reviewed 1 week ago via mobile

Bus stop in front of door for quick access to downtown. Quiet neighbourhood with mall across the street and close to hospital too. Rockin Johnnies across the street has a great breakfast menu and price. Beautiful hotel and staff. We will stay again.More

1  Thank Paula D
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear Paula D, Thank you for taking the time to comment about your recent experience with us. I am pleased that we were able to meet and exceed your expectations. By telling us what you liked about your stay and how we can improve, you...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Pool
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Free Parking
Wheelchair Access
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Outdoor pool
Pool
Details
Price range
US$124 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Ottawa
#24 Business Hotel in Ottawa
Room types
Non-Smoking Rooms
Details
Price range
US$124 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Ottawa
#24 Business Hotel in Ottawa
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (34)
Room & Suite (357)
Dining (52)
Pool & Beach (4)
Amenities (53)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
YEE WAN SUSANA L
3 May 2018|
AnswerShow all 2 answers
Response from Niran A | Property representative |
Hi, the children's hospital is about 10-15 minutes from the hotel by car.
1
Vote
occams-razor
2 December 2017|
Answer
Response from Niran A | Property representative |
Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
0
Votes
occams-razor
29 November 2017|
AnswerShow all 3 answers
Response from Scott S | Reviewed this property |
Our breakfast was included in the price.
0
Votes
Room Tips
"Try for 2nd floor"
savvysailormurr
2 million years ago
Read review
"Can't really provide guidance on how to select a preferred room, as I was on first floor, where the A/C..."
CropFarmer
2 million years ago
Read review
"Get a room at the end of the hall."
jth2121
2 million years ago
Read review
"Rooms above main floor are quieter"
Canuck102150
2 million years ago
Read review
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