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Harbour House Hotel

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Traveler (468)
Room & Suite (239)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Hotel direct offer!Great March Escape
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Baggage storage
Concierge
Electric vehicle charging station
Parking garage
Wifi
Breakfast buffet
Complimentary Instant Coffee
Shuttle bus service
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Housekeeping
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, French
Hotel links
Special Offer:Spring Fling
1,573Review17Q+A100Room tips
Traveler rating
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4boygrandma wrote a review Mar 17
Ottawa, Canada8 contributions1 helpful vote
We stayed at Harbour House on the recommendation of a friend, and he was right - it is a wonderful place. We stayed at the hotel for two nights with our dog. Some places accept dogs - Harbour House WELCOMES them! Our room was fresh and clean, beautifully appointed, AND it was set up with our dog in mind - a nice dog bed, a water and a food bowl, welcome treats, and doggie bags in case you forgot to bring some, The room for us was great - two very comfortable armchairs and a desk & chair and free wifi as well as the usual TV and small fridge. The included breakfast was delicious. Each morning there was lots of fresh fruit, two fresh-baked options and many choices of toast, loaf, croissants, house-made granola, etc. Most importantly the staff are outstanding. We were greeted with warmth and clear information. A highlight of our stay was the chauffeur, Alison. She took us to our restaurant and picked us up each evening with good humour, knowledge and enthusiasm for both the hotel and the town. She is also an excellent driver. I have an app on my phone that rates my driving (I get a discount on my insurance for safe driving) every time I am in a car. I then delete the ones where I was a passenger. Alison's driving hit 96% - a score I have never reached! It was tempting to keep her rating to improve my average - but I was honest :-). All in all a wonderful experience. I can't recommend this hotel highly enough.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevin W wrote a review Nov 2022
2 contributions
Hotel's Favorite
From the moment we stepped into the hotel we were impressed. Every staff member we dealt with was professional, friendly, and accommodating. Our room was spotlessly clean, tastefully decorated, quiet, and very comfortable. These are the things we expect when staying in a hotel. And this hotel delivered, well done. But really, it was the other things that set this hotel apart from others we have stayed at. A couple of cookies at check in, a souvenir shopping bag on the bed, wine glasses in the room, a wine and cheese reception (a nice way to meet some of the other guests), a shuttle service to the local restaurants so you can enjoy a beverage or three with supper, and a wonderful continental breakfast, among other things, made us wish we could have stayed longer. We will be back.
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Date of stay: November 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jennifer Dickson, Guest Services / Front Office at Harbour House Hotel
Responded Dec 12, 2022
Thank you so very much for joining us and for taking the time to acknowledge all of our little extras that we offer to our guests, I am thrilled you enjoyed everything! I look forward to welcoming you back in the near future. Sincerely, Jennifer Dickson Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darla G wrote a review Mar 6
47 contributions11 helpful votes
Lovely spot in NOTL. Beautiful hotel. Dog friendly which is wonderful. Breakfast was included and very good IF you don't have celiac. Few options and even though it's cooked in house no offer to quickly fry and egg or whatever. I think part of cooking for public consumption is to know about celiac and other serious allergies. Overall it is a lovely place to stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Quiet spot to stay (in March!) Very clean hotel. Breakfast was included. BUT there needs to be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded 1 week ago
Thank you so much for staying with us and for the kind review. I will definitely pass along your valuable feedback regarding our breakfast options to our Kitchen Manager as we try to provide breakfast options for everyone. I hope to welcome you back to the Harbour House Hotel in the near future:) Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Corinne B wrote a review Feb 2024
Fort Erie, Ontario3 contributions1 helpful vote
Have been staying at the Harbour House for years. It is quiet and quaint with a lovely homey feeling. The staff are friendly and welcoming. Rooms are spacious and spotless with lovely views no matter which side of the building you are on. It is off the beaten path so in a very quiet neighbourhood, nice to walk around, but is also close enough to walk to downtown from. Breakfast is included each morning and is delicious. The homemade granola is exceptionally good (ask for the recipe)! There is a free happy hour from 4:00 to 5:00 each day; a good way to meet other guests. There is a free shuttle van which will drop off and pickup in the old town. We always use it in the evening to go for dinner - very handy and prompt. This hotel is the best value for money in NOTL in my and my husband's opinion, which is why we go back every time.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded 2 weeks ago
Thank you so much for the wonderful review! We are so happy that you got to celebrate your birthday with us and experience everything our hotel has to offer. We feel so lucky to have such a great team and location here at the Harbour House! I hope to get the opportunity to welcome you back and saying hello on your next visit:) Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deb wrote a review Feb 2024
Mississauga, Canada8 contributions2 helpful votes
Had a great time! It’s a nice place to stay! Welcomes our dog! Great shuttle service with Allison. Good breakfast. Wine and Cheese at 4 p.m. enjoyed mingling and chatting with other guests. We used to visit with our former Dog Star pre Covid. We are repeat customers.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Summer is more expensive than fall and winter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded 3 weeks ago
Thank you so much for the lovely review! We are so happy to hear that you and your dog enjoyed your stay with us. I will definitely pass along your kind comments to Alyson and the rest of our team:) We look forward to welcoming you back sometime in the very near future! Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scubagirl wrote a review Feb 2024
Vineland, Canada229 contributions81 helpful votes
+1
I have been lucky to have a river view on both visits to this hotel. This is one of the special things about the place. The rooms are well appointed and comfortable. There are welcome cookies and a wine reception. A nice continental breakfast too. This boutique hotel doesn't have a lounge or restaurant but does have a shuttle that can take you to them.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded Feb 6, 2024
Thank you so much for the review and for staying with us at the Harbour House Hotel! I hope to welcome you back so you are able to enjoy our wonderful view of the river again sometime soon:) Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carrie Sterl wrote a review Jan 2024
Tilbury, Canada13 contributions6 helpful votes
The Harbour House is our go to place in NOTL. The rooms are fabulous, especially with the fireplace in the winter. All the staff are incredible. The complimentary wine and cheese late afternoon is wonderful. The complimentary brunch is a culinary delight. Have brought friends here and the first thing they ask is “How did you find this gem”. If you want a beautiful, romantic getaway, it doesn’t get any better than The Harbour House
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Beware, once you come …. you will never want to leave. It’s perfect in every way
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded Jan 27, 2024
Thank you so much for the wonderful review! I am so happy to hear that you enjoyed all that Harbour House has to offer and had a perfect romantic getaway. I will pass along your kind comments to our team:) I look forward to welcoming you back to the Harbour House Hotel in the near future! Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John M wrote a review Jan 2024
Hamilton, Canada13 contributions3 helpful votes
The inn was very clean. The rooms met our expectations. The staff were very friendly and very helpful. The beds were very comfortable . The rooms provide us with all anentities. Good idea to have a water machine to fill the in room pitcher instead of plastic water bottles. Would come back again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded Jan 16, 2024
Thank you so much for the lovely review and for staying with us. I hope to welcome you back to the Harbour House Hotel sometime in the near future! Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mujeres 21 wrote a review Dec 2023
Toronto, Canada40 contributions24 helpful votes
We visited this property for the first time. We loved this hotel . It was so quaint . Our room was very nice and cozy and clean . Our fireplace and phone didn’t work but maintenance came to take a look and we were given a bottle of wine for our troubles . The hotel hosted a very nice wine and cheese tasting at 4pm with Alyson . We very much enjoyed this and getting to meet other guests . The breakfast the next morning was very good. We had coffee , juice and fresh pastries and quiche. It was just enough . Our server Antoinette was very nice. We will definitely be back . The reason we rated this property a 4/5 was due to the fact we came for an earlier spa treatment so we wanted to check in earlier . We tried from 1230 till 3 with no luck . A couple who arrived at 230 same time as as us got their room right away. The receptionist said it was cause they had a different room . Maybe theirs was a more expensive room . It was very odd when I asked if the room was ready and right at 2:59pm it was ready . The hotel was not full and I feel the hotel just makes you wait right till 3. I really felt lied to. Not sure why this has to be as we are spending our money at your hotel and why we have to wait till 3pm to check in .
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded Jan 1, 2024
Thank you for staying with us at the Harbour House Hotel and for the feedback. I am happy to hear that you enjoyed your room and our wonderful welcome reception which allows our guests to try some local wine, our home made potted cheese and mingle with other guests. In regard to your room, all the rooms are assigned prior to the day of arriving and we do have a variety of different room types a guest can book. With this being said, if our housekeeping team is running behind, they may not code some of the rooms as ready until almost exactly 3:00pm when check in is guaranteed, as they may still have some finishing touches to do. This is why the room would have not come up as clean until 2:59pm. I am very sorry that you were unable to receive early check in, however I assure you that our Guest Service Agent would have checked you in as soon as the room had been coded as clean by our housekeeping team! Thank you again, and I hope to welcome you back to the Harbour House Hotel in the near future! Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gillian V wrote a review Dec 2023
2 contributions
We were traveling with our larger breed (labrador retriever) furbaby and were finding it difficult to source a property that would welcome him as an over 50lb breed. Harbour House was incredibly accommodating and even had amenities all prepared for Dexter to make his stay more comfortable. There was a bed in the corner for him, bowls set up for his food/water, some waste bags and some treats. He was one pampered pup! The human amenities were amazing too. The staff at the Harbour House really went above and beyond to make us feel at home. We will definitely return!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: lovely spot near the marina and very very dog friendly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mikayla Quehe, Guest Services / Front Office at Harbour House Hotel
Responded Dec 22, 2023
Thank you so much for the kind review. We are so happy that you and your furbaby enjoyed your stay with us. The team at Harbour House definitely love dogs! I look forward to an opportunity to welcome you back sometime in the near future:) Mikayla Quehe Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱10,568 - ₱16,910 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour hotel
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HARBOUR HOUSE HOTEL - UPDATED 2024 Reviews & Price Comparison (Niagara-on-the-Lake, Canada) - Tripadvisor

Frequently Asked Questions about Harbour House Hotel
Which popular attractions are close to Harbour House Hotel?
Nearby attractions include BeauChapeau Hat Shop (0.6 km), Niagara on the Lake Heritage District (0.5 km), and Old Fort Niagara (0.9 km).
What are some of the property amenities at Harbour House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Harbour House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Harbour House Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Harbour House Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Harbour House Hotel?
Conveniently located restaurants include Tiara Restaurant, Masaki Sushi, and Il Gelato di Carlotta.
Is Harbour House Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Niagara-on-the-Lake.
Are any cleaning services offered at Harbour House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Harbour House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Harbour House Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Harbour House Hotel?
Many travellers enjoy visiting Old Fort Niagara (0.9 km), Fort George National Historic Site of Canada (0.7 km), and McFarland House (2.6 km).