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Holiday Inn Express & Suites London Downtown

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Traveler (63)
Room & Suite (45)
Dining (5)
Overview
  • Excellent27%
  • Very good41%
  • Average22%
  • Poor4%
  • Terrible6%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites London Downtown
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Offers from Holiday Inn Express & Suites London Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (329)
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315 results
Traveler rating
84
119
74
16
22
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LanguageEnglish
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84
119
74
16
22
Show reviews that mention
All reviewsmorrissey houseturkey sausageunderground parkingwithin walking distancefront desk stafffree breakfaststayed here for nightsbed was comfortablebudweiser gardenswould stay againcheck in was quickearly checkan upgradeone night stayking suitehiecereal
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1 - 5 of 315 reviews
Reviewed 1 week ago

Quick over night trip to London for an event at Budweiser Gardens. Nice rooms for the night. Hotel was quiet during the night. Breakfast was ok. Staff was great, went above and beyond to help us out. Would stay again

Thank G7167BVmichelleg
Hotel's Favorite
Reviewed 19 June 2018

We always stay at the HIE London when we come to the area. The staff is so friendly and the rooms are consistently clean, fresh smelling, comfortable and the beds and pillows are the best in terms of comfort and a good night's sleep, with...More

Thank Amy M
Response from Brittany F, Manager at Holiday Inn Express & Suites London DowntownResponded 20 June 2018

Dear Amy M, Thank you for your glowing review. We pride ourselves on great customer service and we are thrilled that we have exceeded your expectations. We look forward to the pleasure of hosting you again in the future! Kind Regards, Brittany F

Reviewed 1 week ago

Hotel is clean, the includedbreakfast not haute cuisine but more than adequate; Loved the pancake making machine and the cheese omelette made one of our mornings.Staff was more than helpful in getting us an early checkin at no extra cost. Beds comfortable.Centrally located. Reasonably priced....More

Thank RobertandKate
Reviewed 4 weeks ago

So just checked in, No parking available in their lot and garage. Our pre checking in requests were not met even though a phone call in advance of arrival confirmed they would be. Hallway was dated and worn. Got to my room and weird sewage...More

Thank SunTanBuddy
Response from Brittany F, General Manager at Holiday Inn Express & Suites London DowntownResponded 4 weeks ago

Dear SunTanBuddy, Thank you for providing us with a very considerate review and thank you for staying with us. On the other hand, please accept our sincerest apologies that the room did not meet up to standards. The comfort of the guests and the cleanliness...More

Reviewed 27 June 2018 via mobile

There were people smoking who knows what when I parked in their unlit parking lot. The bed was saggy, room was not clean and the air conditioner was so loud I could not sleep. Called the front desk who was of no help. The complementary...More

Thank Homerkitty
Response from Brittany F, General Manager at Holiday Inn Express & Suites London DowntownResponded 30 June 2018

Dear Homerkitty, Thank you for your candid review. Our number one goal is to ensure our guest have a fantastic and stay and that we exceed expectations. We appreciate all feedback and I will discuss this with the appropriate departments so that we may make...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
US$93 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (63)
Room & Suite (45)
Dining (5)
Questions & Answers
Ask a question
Pat B
25 October 2017|
AnswerShow all 2 answers
Response from HIEXSales | Property representative |
Hi Pat, Unfortunately we do not have room service.
0
Votes
Room Tips
"If possible take a room with only one bed as you get more living space in a one bed room"
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"Choose a room away from the elevator"
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"the lower floors we stayed on were noisy - maybe higher up wasn't so bad?"
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"Avoid hockey tournament weekends -- or ask for a higher floor room"
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