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Best Western Premier C Hotel By Carmen's

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Traveler (177)
Room & Suite (118)
Dining (14)
Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“baci restaurant”(29 reviews)
“front desk”(109 reviews)
“platinum suite”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Premier C Hotel By Carmen's
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Premier C Hotel By Carmen's
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (891)
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880 results
Traveler rating
697
131
21
15
16
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LanguageEnglish
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697
131
21
15
16
Show reviews that mention
All reviewsbaci restaurantfront deskplatinum suitebanquet hallred hillbeautiful hotelitalian themewedding venuewhirlpool tubwedding receptionkeurig coffee makerhamilton areaking size bedrestaurant staffwalk in showerroom was spaciousone night stay
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1 - 5 of 880 reviews
Reviewed yesterday

Absolutely loved staying at this hotel. I had never stayed in a Best Western Premier hotel and was actually a bit put off when I saw that I had been booked at this hotel, however was pleasantly surprised when I arrived at the hotel. The...More

Thank abcks3
Hotel's Favorite
Reviewed 28 May 2018

I booked this hotel based on the pictures, I spent the weekend in Niagara Falls with friends and knew I'd want a nice and comfortable hotel before flying home. I booked a 2 bed queen room for me and my friend and we were incredibly...More

Thank Marnie B
Response from Joe M, Owner at Best Western Premier C Hotel By Carmen'sResponded 30 May 2018

Thank you Marnie B, for taking the time to tell us and others of your satisfaction with our accommodations and service during your recent visit. We look forward to welcoming you back in the near future. Yours in Hospitality, Sara Graham, General Manager

Reviewed 3 days ago

We had the two king suite. This room was massive and great. Carlos (the manager) was totally awesome from start to finish and made our stay an excellent one. This was our first stay at this hotel and was a total fluke that we even...More

Review collected in partnership with Best Western
Thank flrhkyfan
Response from Joe M, Owner at Best Western Premier C Hotel By Carmen'sResponded 2 days ago

Thank you flrhkyfan, for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit. We too consider dedicated and competent staff members like our Guest Experience Specialist (Carlos) some of our most valuable assets. He will be...More

Reviewed 5 days ago via mobile

This hotel is absolutely gorgeous. Each floor has its own theme and extremely modern. I was so surprised when i arrived. Something you would find un vegas. The staff go above and beyond to make everything smooth and all is satisfied. They even called us...More

Thank Amanda B
Response from Joe M, Owner at Best Western Premier C Hotel By Carmen'sResponded 2 days ago

Thank you Amanda B, Your comments on our performance were most generous and shall be passed on to our team. It is always gratifying to know that our efforts were effective and appreciated. We look forward to your return. Sincerely, Sara Graham, General Manager

Reviewed 1 week ago via mobile

The room service is friendly. Room really clean. Half carpet floor and half non carpet floor. Has a table to eat and kitchen. Comfortable bed and great jackusi/hot tub. My stay was great. Pool is big and not too much people. Great Hotel.

Thank sachinthegiga
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$114 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (177)
Room & Suite (118)
Dining (14)
Pool & Beach (10)
Amenities (36)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
ddaileylane
7 June 2018|
Answer
Response from Joe M | Property representative |
The hotel has an Italian Restaurant onsite (Baci Ristorante) Monday 7a.m.–9p.m. Tuesday 7a.m.–9p.m. Wednesday 7a.m.–9p.m. Thursday 7a.m.–9p.m. Friday 7a.m.–10p.m. Saturday 7a.m.–10p.m. Sunday 7a.m.–9p.m.
0
Votes
occams-razor
10 May 2018|
AnswerShow all 2 answers
Response from Tanya R | Property representative |
Hello, There is no longer a hot tub on site, it has been permanently closed.
2
Votes
Jolie333
24 August 2017|
AnswerShow all 7 answers
Response from Joe M | Property representative |
We can appreciate your inquiry. Our cleaning practices are of the highest standard. Once our rooms are cleaned they are still not sold until inspected thoroughly and by black light. We hope to see you soon.
0
Votes
Room Tips
"Platinum Suites are worth the upgrade!"
kylep996
2 million years ago
Read review
"Parties on the main and top floor, so consider that when booking your room."
TheWoj
2 million years ago
Read review
"If it is within your budget request a Platinum Suite"
johnny99
2 million years ago
Read review
"We were in a king suite. It was comfortable"
kareno647
2 million years ago
Read review
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