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The Westin Grand, Vancouver

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Traveler (609)
Room & Suite (635)
Dining (67)
Overview
  • Excellent55%
  • Very good33%
  • Average8%
  • Poor3%
  • Terrible1%
Travelers talk about
“heavenly bed”(52 reviews)
“great location”(288 reviews)
“mini kitchen”(30 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,902)
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1,813 results
Traveler rating
964
602
160
62
25
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LanguageEnglish
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964
602
160
62
25
Show reviews that mention
All reviewsheavenly bedgreat locationmini kitchenpublic libraryrobson streetdeluxe suiteliving roombc placetim hortonsself parkingfloor to ceiling windowsliquor storeoutdoor poolrogers arenacentral locationan upgradefew blocks
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1 - 5 of 1,813 reviews
Reviewed 3 days ago via mobile

I read some review about this and i didnt listen. And its true. Still staying here night number 3 of our 6 nights stay. The sofa bed its worst. U can feel the spring of the bed like sleep on the frame with thin mattress....More

Thank RhendTsai
Response from Pradeep P, General Manager at The Westin Grand, VancouverResponded 2 days ago

Dear RhendTsai, We are sorry to hear that you do not like our sofa bed. We understand your sofa bed is now being changed. These are the most upgraded sofa beds and the mattresses you can find from the manufacturer. The mattress cannot be too...More

Reviewed 5 days ago via mobile

We stayed for one night with Jake and Gus - our four-legged children and had the most wonderful experience at the Westin Grand. Everyone made us feel so incredibly welcome and was so happy to see ‘the boys’ and so kind to them. They loved...More

Thank Sue B
Response from Pradeep P, General Manager at The Westin Grand, VancouverResponded 3 days ago

Dear Sue B, Thank you so much for your comments. We are pleased to hear you had a great stay and your four legged children Jake and Gus loved it here. We love the idea of you making us your home away from home in...More

Reviewed 1 week ago

As part of girl's night out staycation, I decided to try the Westin Grand (after our other hotel was unavailable) and reserved a Premium Balcony Suite (located in the corner of the floor) and I was happy we got to stay here. Room was spacious,...More

2  Thank Pinkcaviar
Response from Pradeep P, General Manager at The Westin Grand, VancouverResponded 1 week ago

Hello Pinkcaviar, Thank you so much for your comments. First of all, thanks for trying us instead of your other hotel. We are pleased you enjoyed your stay. We are also glad you liked our location, our rooms and most of our services. We apologize...More

Reviewed 2 weeks ago

fantastic location in the middle of it all downtown Vancouver. urban hotel with small swimming pool on 3rd floor. fortunately we had a lower level room which made taking the stairs an option in getting to the room. otherwise would have to wait for the...More

1  Thank jamesandmay
Response from Pradeep P, General Manager at The Westin Grand, VancouverResponded 2 weeks ago

Dear jamesandmay, Thank you very much for your comments. We are glad you liked our location, rooms and our service. The elevator has been fixed.Its true of any building that when one elevator gets broken it does create some hardship for its clients.We appreciate your...More

Reviewed 2 weeks ago via mobile

Stayed there a week on business Nice location and great service overall Got a suite with nice city views Overall spacious Just a bit dated in my book but all clean So nothing special and does the job for a business stay Breakfast is good...More

1  Thank Ninimayo
Response from Pradeep P, General Manager at The Westin Grand, VancouverResponded 2 weeks ago

Dear Ninimayo, Thank you very much for your comments. We were surprised by your comment on hotel being dated as we just finished a $12M renovation of the hotel including all rooms, restaurant and both of our lobbies. We are glad you enjoyed your stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Center with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$213 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$213 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (609)
Room & Suite (635)
Dining (67)
Pool & Beach (48)
Amenities (23)
Business Center & Event Rooms (2)
Nearby
Robson Street
Robson Street is a shopper's paradise. Whether a
window shopper or a serious trendsetter, a fashionista
or a dabbler, the crowd of independent boutiques,
quirky one-off shops, and well-known luxury brands on
Robson Street have something to cater for every itch
in your wallet. As a result, it draws a diverse crowd,
and the people-watching along this famous walking
thoroughfare is a primary attraction. In between the
...More
Questions & Answers
Ask a question
RhendTsai
23 May 2018|
Answer
Response from Vanessa I | Property representative |
Good Morning Rhend Tsai, we look forward to welcome you to the Westin Grand in August. Our rooms do not have fridges and microwaves in the rooms, BUT they can be requested to be added to the room. They do get allocated on a... More
1
Vote
RhendTsai
23 May 2018|
AnswerShow all 5 answers
Response from rugbyphoto C | Reviewed this property |
No, they only supply a coffee maker.
1
Vote
ctsv50
26 April 2018|
AnswerShow all 4 answers
Response from RubyRedBoots | Reviewed this property |
I concur that your room key is the pass card for elevator.
0
Votes
Room Tips
"I think the higher the better."
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"Rooms on higher floors have amazing views!"
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"Ash for a West facing room. Bring your own internet."
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"Higher floors may offer better views"
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