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Pan Pacific Vancouver

3,977 reviews
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Traveler (1285)
Room & Suite (905)
Dining (52)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“cruise ship”(292 reviews)
“five sails”(83 reviews)
“pacific club”(42 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Pan Pacific Vancouver
Offers & Announcements: Savings of 20%
Hotel deals
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Reviews (3,977)Write a Review
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All reviewscruise shipfive sailspacific clubstanley parkcanada placeyour luggageconvention centersea planesharbour viewclub floorpre cruisebeautiful hotelgrouse mountainwaterfront stationluxury hotelpool and hot tubcorner room
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1 - 5 of 3,687 reviews
Reviewed 4 days ago via mobile

We stayed a night in the PanPacific Hotel. We both woke up at night because we were seriously bitten by bed bugs. I immediately reported this to the front desk. the only respond was " ok, we will have a look". Not what you would...More

Thank larifari22
Response from PanPacificVancouver, Director of Quality & Customer Service at Pan Pacific VancouverResponded yesterday

We regret this guest’s recent experience while traveling to Vancouver. Similar to all first class hotels, we have health and safety protocols in place for dealing with various incidents. When a guest brings forward a concern such as this, it is taken very seriously. Our...More

Hotel's Favorite
Reviewed October 10, 2017

Stayed at the PanPacific prior to boarding the Celebrity Infinity to Alaska. Lovely view of the harbour from the hotel room and really enjoyed the live entertainment in the lounge. Buffet breakfast each morning was wonderful. Especially nice to have the hotel handle the luggage...More

1  Thank ShonaYYC
Response from PanPacificVancouver, Director of Quality Assurance. at Pan Pacific VancouverResponded October 13, 2017

Thank you very much for your recommendation and for sharing your pre-cruise experience at the Pan Pacific Vancouver with fellow readers. It is a pleasure to read that you enjoyed the views from your accommodation and that you had the opportunity to experience our Coal...More

Reviewed 1 week ago

the room was spacious and well appointed. The bed was one of the most comfortable I have ever enjoyed. Had a good room service meal, slept well, bathroom made getting ready for my meeting easy. I liked it and will come backMore

Thank ZLI
Response from PanPacificVancouver, Director, Quality and Customer Care. at Pan Pacific VancouverResponded 1 week ago

Thank you for taking the time to post on Trip Advisor of your recent stay at the Pan Pacific Vancouver. We were delighted to read you enjoyed all aspects of your stay and we look forward in welcoming you back to the Pan Pacific Vancouver...More

Reviewed 1 week ago

Great experience as always. Have recommended it to several family and friends. And will continue to recommend hotel to others. This hotel did not disappoint. Location is optimal to walk around this beautiful city.More

Review collected in partnership with Pan Pacific Hotels Group
Thank 135mrc
Response from PanPacificVancouver, Director, Quality and Customer Care. at Pan Pacific VancouverResponded 1 week ago

Thank you for taking the time to post on Trip Advisor of your recent stay with us. We hope you enjoyed exploring the local attractions around Canada Place, and thank you for the recommendation to Trip Advisor reviewers and your friends and family. We look...More

Reviewed 1 week ago

Great place to stay. Classy, clean and great location. I stay here for business trips and its always a great place to stay. The food for the breakfast buffet is better than most I have seen before. Prices in lounge could come down...tooo overpriced.More

Review collected in partnership with Pan Pacific Hotels Group
Thank mrsf620
Response from PanPacificVancouver, Director, Quality and Customer Care. at Pan Pacific VancouverResponded 1 week ago

We appreciate you taking the time to post on Trip Advisor of your recent stay at the Pan Pacific Vancouver. We were pleased to read you enjoyed the comforts of your accommodation, breakfast selections on breakfast buffet in Oceans 999 Restaurant and our location here...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$214 - US$856 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Luxury Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$214 - US$856 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Luxury Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1285)
Room & Suite (905)
Dining (52)
Pool & Beach (48)
Amenities (78)
Business Center & Event Rooms (8)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
LLBrand
October 1, 2017|
AnswerShow all 9 answers
Response from PanPacificVancouver | Property representative |
Thank you for choosing the Pan Pacific Vancouver. Upon arrival, please park you car in the garage and take a ticket from the machine. Please then proceed to the Front Desk who will take your ticket and replace it with a... More
1
Vote
JLitten617
August 31, 2017|
AnswerShow all 13 answers
Response from PanPacificVancouver | Property representative |
We share our Canada Place location with the cruise ship terminal, so we are literally an elevator ride down to the Cruise Ship level of the complex. For those who wish, we do have a baggage transfer service whereby our... More
1
Vote
marieandron777
August 16, 2017|
AnswerShow all 6 answers
Response from Mary Jane B | Reviewed this property |
Yes, the cab fares are very inexpensive compared to the hotel's price.
2
Votes
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12345614
Room Tips
"White socks stayed white when walking around the room."
Read review
"9th floor was near pool. Quick ride to lobby and ground floors."
Read review
"If you travel with just a USB cable to charge your phone or tablet then you’re out of luck. Bring your..."
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"ask for a club room"
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