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Penticton Lakeside Resort & Conference Centre

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21 Lakeshore Dr W, Penticton, British Columbia V2A 7M5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Health and Wellness Package with Spa $489
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (273)
Room & Suite (75)
Pool & Beach (26)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 44 hotels in Penticton
Location
Cleanliness
Service
Value
Penticton Lakeside Resort is a full service hotel in Penticton that offers luxurious amenities, clean, spacious rooms, and a spectacular view of Okanagan Lake. We offer a number of dining options, nearby attractions, and room accommodations to ensure that you can thoroughly enjoy your stay with us.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Skiing
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, French, Thai
Hotel links
Special Offer:Health and Wellness Package with Spa $489
787Reviews7Q+A100Room tips
Traveler rating
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Popular mentions
Ktaneda wrote a review Oct 2021
West Kelowna, Canada10 contributions5 helpful votes
Ann, Brad, the ladies at the front desk also the Barking Parrot staff, you’ve all gone above and beyond in my books. What was a little hiccup, in my opinion, was rectified way more than I expected. You made, what was a personal stressful day for me, so much better. Very rarely do you see every department doing there best, caring about their customers and their jobs. It’s appreciated. Thank you.
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Date of stay: October 2021Trip type: Traveled solo
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Response from Justine-Lee Woodman, Owner at Penticton Lakeside Resort & Conference Centre
Responded 3 weeks ago
Hello, Thank you so much for taking the time to share your experience with us, we are so happy that all our staff made your experience with us so much more. We can't wait to welcome you back with no hiccups and no stress.
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mugwhumps wrote a review Dec 2019
Bourget, Canada17 contributions5 helpful votes
Hotel's Favorite
Travelled in late September for an anniversary/birthday celebration trip. The staff set us up with a complementary bottle of white for our celebrations - great touch. Fruit and cookies available with turn-down service in the early evening. The room was an executive lakeside suite and was very spacious. I would say the pictures others posted in their reviews of the exec suite are accurate - that's what I used to gauge where to book. Would stay here again. The view was great - could see the beautiful lake and Naramata bench and all the beach to the steamboat. The 'living room' and the bedroom had floor to ceiling windows or patio doors - very bright and great for just sitting and watching the water. The bathroom had double sink; great feature. Small fridge, coffee maker, 2 tvs, pull out couch, balcony... parking not included! 10$/day. There were no other places nearby we could find with free overnight parking. Hotel pool and hot tub were empty and good to check out. The in-house bar was a bit dated but ok. The restaurant (hooded maringer) in the back near the water was pricey but also good. The Japanese gardens were walkable; as are likely other shops and restaurants down the street out front. The hotel has a wine store attached that has free tastings for people staying at the hotel. The only downside was the king bed was a tight squeeze in the layout they had. Only about 1.5 feet on either side of the bed to the walls. The red decorative throw on the bed had some disgusting human fluid dried to it.... never touch those things!
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Date of stay: September 2019
Value
Location
Service
Room Tip: get top floor rooms for the best view
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1 Helpful vote
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Response from PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre
Responded 3 Jan 2020
Hello and thank you for your fantastic review of our resort! I'm so happy to hear that your experience with us held up to our standards especially in terms of our service and hospitality. Yes, the views of Okanagan Lake and the entire landscape are spectacular and we are so proud to call it home. Paid parking is a standard premium that is enforced throughout the downtown area here in Penticton. I certainly do appreciate your feedback in terms of the Barking Parrot Bar and the Hooded Merganser Bar and Grill! They are certainly must-do's here at the Lakeside along with visiting the Great Estates Wine Experience Centre. Uh oh! I am very sorry to hear about the pillow in your room. That is certainly not something that is common with us. Please note that this information will certainly be headed to our Housekeeping department to ensure this won't happen again. However, if you ever face anything like it while staying with us, please do not hesitate to let our staff know and we will handle it immediately. Cheers, and hope to see you again soon!
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Traveling Fast wrote a review Oct 2021
1 contribution
$250 for the lakeside view. Room/hotel was dated. The temperature control in the room wouldn't work. Called the front desk and they said they'd turn it on - they didn't. Called back several times - they didn't pick up the phone. Spent a hot night with NO air conditioning. Discussed our disappointment with front counter staff the next AM - only got an apology and that was it ... which wasn't good enough. Emailed the hotel afterwards - no reply - then emailed the manager - NO REPLY - pretty clear they don't care. I DO NOT RECOMMEND this hotel - too bad as it was the place to stay at one time in Penticton.
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Date of stay: September 2021
Value
Service
Sleep Quality
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Response from Justine-Lee Woodman, Owner at Penticton Lakeside Resort & Conference Centre
Responded 3 weeks ago
Hello, Thank you for your time and considerations. We truly appreciate the feedback! It is unfortunate that your pervious stay did not meet all of your expectations with the room temperature control. Our sincere apologies that your stay did not reflect the level of hospitality that we pride ourselves in.
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John G wrote a review Oct 2021
Penticton, Canada3 contributions
we had the presidential sweet for 2 nights for our wedding..for the price it cost and what we got was terrible..there was a foul smell in the bathroom at most times..over all for the services they were terrible..the place and people have no personality..what we were promised and what we go were 3 different things..we wanted a small sound system for our dinner..we were told it was broken and would be fixed..well it wasnt..nothing worse than yelling at your wedding..we feel we were promised everything just to reserve our place there..we wont be back..this part of our wedding was the worst..but luckily the rest was good..
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: dont ever take the presidential suite..very pricey and not worth it.
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Response from Justine-Lee Woodman, Owner at Penticton Lakeside Resort & Conference Centre
Responded 3 weeks ago
Hello, Thank you for sharing your experience with us. We truly appreciate the feedback! It is unfortunate that your stay did not meet all of your expectations. We have noted your concern with the the room and the smell in the bath room.
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Ageginger wrote a review Oct 2021
Surrey21 contributions12 helpful votes
This hotel is all about location! The rooms are dated In need of some TLC Area around outdoors beautiful For $350 a night in high season needs a little polish Staff friendly Room was not properly cleaned Old Kleenex found on floor behind side table Filters on fan need dusting.
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Justine-Lee Woodman, Owner at Penticton Lakeside Resort & Conference Centre
Responded 3 weeks ago
Hello, Thank you so much for taking the time to share your feedback with us, We love our location right on the water! We can assure you that room renovations and upgrades are continuously on-going, with freshly-appointed custom furniture. It is unfortunate that you found some issues with the cleanliness in your room, we do pride ourselves in our excellent service and attention to detail. We have made a note of your experience, and can assure you that our team is working around the clock to check every detail of your room and stay to ensure it is more than satisfactory.
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PRICE RANGE
US$108 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
penticton lakeside resort convention centre hotel penticton, penticton lakeside resort convention centre and casino, penticton lakeside hotel convention centre
LOCATION
CanadaBritish ColumbiaOkanagan ValleyPenticton
NUMBER OF ROOMS
273
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Frequently Asked Questions about Penticton Lakeside Resort & Conference Centre
Which popular attractions are close to Penticton Lakeside Resort & Conference Centre?
Nearby attractions include The Book Shop (0.5 km), Penticton Art Gallery (0.3 km), and Okanagan Lake Park (0.3 km).
What are some of the property amenities at Penticton Lakeside Resort & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Penticton Lakeside Resort & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Penticton Lakeside Resort & Conference Centre?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Penticton Lakeside Resort & Conference Centre?
Conveniently located restaurants include Front Street Brasserie, Bad Tattoo Brewing, and Hooded Merganser.
Are there opportunities to exercise at Penticton Lakeside Resort & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Penticton Lakeside Resort & Conference Centre located near the city center?
Yes, it is 0.4 km away from the centre of Penticton.
Are any cleaning services offered at Penticton Lakeside Resort & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Penticton Lakeside Resort & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Penticton Lakeside Resort & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Penticton Lakeside Resort & Conference Centre?
The staff speaks multiple languages, including English, French, and Thai.