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Four Points by Sheraton Edmonton Gateway

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10010 12 Ave SW, Edmonton, Alberta T6X 0P9 Canada
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Traveler (144)
Room & Suite (46)
Pool & Beach (19)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Edmonton Gateway
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 102 hotels in Edmonton
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Car hire
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Room service
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Safe
Seating area
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
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442Reviews10Q+A75Room tips
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Popular mentions
Aaronchan wrote a review Nov 2021
2 contributions
Thank you for lovely stay. Got early Check in and was quick. Evening was great at Whitespot restaurant Lots of options for near by restaurant as well. Underground parking was offered which was nice. See you guys again.
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Date of stay: November 2021Trip type: Traveled with family
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PsychRN12 wrote a review May 2021
Calgary, Canada698 contributions287 helpful votes
I stayed here while en-route to Saskatoon. I stayed here once before and it was pretty good. This time was okay but there were a few problems. I found out that the thermostat in my room does not actually control anything. You needed to manually change the settings on the unit itself. Not sure why they would put one in that leads to nothing. The jacuzzi in my room was okay, but the jets were just water and pointed nowhere near my back. For coffee in the room, there was only 1 regular but 2 decafe packets. Finally, the restaurant states that they have pickup service, but when I tried to order breakfast at 9 AM they said they could not have it ready until 11 AM. The room itself was comfortable and I did have a good sleep. As well, they also have an underground secured parking lot with free access.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: The jacuzzi room tub is only large enough for 1 person and not very comfortable - not necessarily...
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1 Helpful vote
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Response from Farid Janmohamed, General Manager at Four Points by Sheraton Edmonton Gateway
Responded 19 May 2021
Hello PsychRN12: Thank you for taking the time to post your review on Trip Advisor. I do apologize for the shortcomings during your stay with us this time around as opposed to your previous stay and appreciate your feedback. In reviewing your comments, we are happy to have provided additional in room regular coffee as well as have maintenance address your concerns with the AC and jacuzzi tub. In regards to the Restaurant, we will advise the Management Team as it is a third party operator regarding your meal. On behalf of the Team at the hotel, we thank you for your business and look forward to welcoming you back to the hotel. Regards Farid Janmohamed General Manager
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Shap wrote a review Mar 2021
1 contribution
Terrible experience with hotel manager. Unaccommodating, mean-spirited and simply unprofessional. And the CN train that rattles throughout the night made for a great nights sleep. All in all, terrible experience that will not be repeated.
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Date of stay: February 2021
Value
Service
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Trip type: Traveled on business
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Response from Farid Janmohamed, General Manager at Four Points by Sheraton Edmonton Gateway
Responded 2 Mar 2021
Hello Shapfronthe6: Thank you for taking the time to respond to your recent experience at the Four Points Edmonton Gateway. I do apologize about your recent stay and would be happy to discuss further regarding your recent stay as I am not sure who you spoke to at the Hotel. In regards to the Train, it is out of our control in terms of its frequency. I can be reached at (780) 801 - 4000 and would be happy to address the issue you encountered. Thank you Farid Janmohamed
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Edward W wrote a review Sep 2020
Edmonton, Canada3 contributions1 helpful vote
I recently stayed here and I must say I was utterly impressed! It was a one night getaway for a Pre-Birthday celebration. Freddy and Sujit From the Desk staff were amazing. We got a bag of goodies with a hand written note welcoming us to the property from Freddy. To top off an amazing stay we got a complimentary upgrade to a business suite! These guys know hospitality and I'd highly recommend the visit. Great job 👍
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Date of stay: September 2020Trip type: Traveled with family
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Brad Barbour wrote a review Aug 2020
Northwest Territories, Canada4 contributions4 helpful votes
I have stayed here twice and both times have been great. Staff has always been friendly, once a week they do free drinks and snacks in the lounge. When my flight got cancelled the staff were quick to assure me that I could remain in the room I had been in and wouldn't need to move. The location is conveniently located by the airport and the outlet mall for any shopping that you may want to do. The hotel was clean and I had a wonderful experience both stays. WTG Four Points
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Date of stay: January 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
US$71 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
154
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Frequently Asked Questions about Four Points by Sheraton Edmonton Gateway
Which popular attractions are close to Four Points by Sheraton Edmonton Gateway?
Nearby attractions include Escape Emporium (0.7 km), Allstars Indoor Playland (0.5 km), and Made In Cannabis (1.0 km).
What are some of the property amenities at Four Points by Sheraton Edmonton Gateway?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Edmonton Gateway?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Edmonton Gateway?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton Edmonton Gateway?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Edmonton Gateway?
Conveniently located restaurants include The Canadian Brewhouse (Edmonton Ellerslie), Chop Steakhouse & Bar, and Workshop Eatery.
Are there opportunities to exercise at Four Points by Sheraton Edmonton Gateway?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Four Points by Sheraton Edmonton Gateway have airport transportation?
Yes, Four Points by Sheraton Edmonton Gateway offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Edmonton Gateway?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Edmonton Gateway offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton Edmonton Gateway?
Many travellers enjoy visiting Fort Edmonton Park (10.4 km), Rutherford House Provincial Historic Site (11.6 km), and John Walter Museum (11.4 km).