405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
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About
#4 of 34 hotels in Banff
Location
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Value
Travelers' Choice
GreenLeaders Silver level
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world-famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year-round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning Fairmont Spa.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Skiing
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
River View
Languages Spoken
English, French
Location
71Somewhat walkable
Grade: 71 out of 100
10Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
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9290Reviews133Q+A100Room tips
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We enjoyed staying at this iconic hotel and walking around Banff and the bow river but one of the highlights was the hotel tour with will The bookcase door was a surprise and we loved hearing all about the hotel history Thank you will for your time and enthusiasm
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
My octogenarian mother’s long-held dream was to travel on the Rocky Mountaineer and visit old friends out west. I encouraged her to seize the day and planned a luxurious getaway for us both. We rented a Mercedes SUV from Calgary and set off for the beautiful Fairmont Banff Springs Hotel for a few nights, before boarding our train. We generally never splurge on valet service, but the kid-glove treatment from the folks at the front came in very handy. A flight delay almost made us miss our dinner reservations at the lovely Swiss Waldhaus Restaurant, behind the hotel. They instantaneously parked the car, brought in our luggage and popped my disabled mom and me into a golf card to get us there comfortably and expeditiously. They even had a shuttle bus waiting, just as we were ready to leave. I kid you not, it was ‘Radar’ like service (for all you M*A*S*H fans)! After our meal we checked in and were put into a ‘wheelchair accessible’ room outside of the main building. Despite my disappointment at being ‘off campus’ as it were, I tried to keep an open mind. Sadly, the room was underwhelming at the eye-watering rates necessary during high season at this landmark institution. Don’t get me wrong, the view was great, but the room satisfactory at best. The main issue though was the magical mystery tour to get there. Technically it was scalable with loads of time and perhaps an electric wheelchair or savvy/youthful aid, but I’d advise this extended wing be a better bastion for those quite able, fit and wanting a good amount of privacy. By morning, we realized the gauntlet was too much to manage for every meal, as well as getting repeated access to hotel facilities and grabbing our vehicle. After a bit of discussion at the front desk about capacity issues, etc. manager, Emma (extraordinaire) stepped in. This is when you find out what Fairmont service is truly all about! We were elevated to an incredibly large and beautiful room that also had a jaw-dropping view. We were compensated generously for the inconvenience and all staff took great pains in making the rest of our visit absolutely flawless. Sure, it would have been great to avoid any hiccups, but they made it right and then some, immediately. I’m sure it took a bit of juggling, but when things go wrong, you really find out what a stellar brand is truly made of. Of course, the facilities themselves are like something out of a fairy tale. This grand dame is definitely an experience that must be added to any bucket list worth dreaming about. The amazing views, grounds, restaurants, spas, pools, bar, golf course, common areas, etc., etc. should not be missed. The nearby village is its own little idyll too. The rest of our stay was nothing less than perfect (and trust me, Mom’s not an easy lady to please)! I applaud the FBSH for their amazing responsiveness and for making lemons into the sweetest lemonade ever. It must be difficult to manage a hotel that size, whilst keeping everyone happy at peak season, but they accomplished that and much more. Air Canada can take a few tips from these professionals. To that end, Fairmont has always been a favourite brand of ours and continues to be. They are a luxury brand and thus a bit pricier than some options, but worth every penny. Thanks to all the staff that went the extra mile and made sure this special trip memorable for my mother and I, for all the right reasons. Kudos to you all and keep up the fabulous work – my husband and I will be back to this and other Fairmont properties, as soon as we possibly can!…
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Date of stay: July 2022
Value
Location
Service
Room Tip: Ask to be outside the main building if you want added privacy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 8 Aug 2022
Thank you for the incredible review. Emma will be delighted to know her efforts made such an impact. It is so nice to hear what a time your family had and we hope the Rocky Mountaineer was as breathtaking as usual. Take care and we do hope to see you back again! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic trip to one of the most beautiful places in North America and one of the greatest hotels. Enjoyed every aspect of Fairmont Banff Springs…the building itself, the amazing free activities & free ROAM pass, the spectacular pool, and Ewen, the amazing employee who works there. Thank you for the memories! P.S. B-11 (bingo inside joke)
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 2 days ago
We will ensure Ewen knows how much you appreciated his engagement. Thank you so much for sharing! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anytime you are in a national park, it is all about the location and this gorgeous, historic property is the center of it all. So much legacy and story around the property and golf course. Situated on the Bow River, this hotel is worth a visit. Manage your expectations, but revel in the beauty of a castle. We stayed in a standard room and it was serviceable and simple. I am sure the suites are opulent if you are able to splurge. Great staff.
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Date of stay: June 2023Trip type: Traveled on business
Room Tip: Take the hotel history tour and just explore the property. It all connects if weather becomes an...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 2 days ago
Thank you for your positive review and for visiting from Arizona. We are happy to see that overall you had a memorable experience. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome stay at this fabulous “castle in the Rockies just such a great place to stay, service exemplary and what a great setting. Plenty of choice of where to eat and the views from all sides are totally great. Pool and spa area top drawer
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Prepare to be spoiled
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for the positive feedback. We are happy to hear you enjoyed your time here, especially the spa/pool facility. We hope to see you again soon. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We came to Banff for a short birthday trip for my wife. From the very beginning, the team did everything possible to ensure that we had an amazing experience; from coordinating flowers for the room, to arranging dining experiences and unique excursions. Thank you for making our trip a memorable one.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for choosing the Fairmont Banff Springs for your special birthday occasion for your wife. We are happy to see it was a memorable time. Have a great day! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved the location and the old world charm of this hotel. Our room looked straight out onto to the Valley which was beautiful. We had breakfast here both days which was ample for our needs. We look forward to staying here again in the future.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 2 weeks ago
Thank you for taking the time to review your experience and we are glad you enjoyed the million dollar view! ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After dreaming of your hotel for 50 years, I finally made it...and loved every second. First impression was a real pinch me moment, and a lovely greeting from Rajath sent me into floods of ' happy' tears! He was so kind and understanding I didn't feel quite so foolish. We found our room and the view was stunning, bathroom small but perfectly fine. We wanted to get everything we could from our short visit, so signed up for the history tour with Alex, informative and fun and well worth the time. Can't comment on the food as we went into Banff using our complimentary bus tickets, but had a drink in Rundle bar on both nights and had good service and views both times. The outdoor pool was also on my 'to do' list, and was amazing, warm and inviting. We were also able to use the Rocky Mountaineer check in, which was easy and convenient. In summary, a bucket list hotel and dream fulfilled and I cannot thank you enough for keeping the character and charm of this building alive.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 2 weeks ago
We are so glad you did! Thank you for the many compliments and mentions of two of our esteemed colleagues. We will be sure to share the nice compliments with them. Your positive feedback is certainly appreciated. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is spectacular in every way. We opted for a Gold room on the fifth floor and it was completely worth it--the check-in process was seamless and fast, the concierge team was friendly and helpful, and the food in the lounge was fantastic! We ended up eating breakfast in the lounge almost every day and only went to a restaurant for breakfast once. Speaking of food, we ate at almost every restaurant on-site for dinner and each was awesome (our favorite was 1888 Chop House, but we also loved Grapes, Castello Italiana, and The Vermillion Room). We used the spa once for a couples massage, and that was also great. Our room was big, clean, and super comfortable. Most importantly, it was quiet and we slept great! We also did several activities through the resort: a full day private exclusive tour of Banff, a guided bike ride to the Vermillion Lakes, and forest bathing. We were lucky enough to have Scott as our guide for all three, and he was amazing. Extremely knowledgeable about the area, wildlife, and landscape---we learned so much! He was also just a joy to be around. He cares deeply about the beautiful Banff park and it showed in all of our interactions. We loved everything we did with him, but the forest bathing was truly special. Highly recommend doing it if you're in Banff. Overall, this was an incredible stay at a gorgeous resort, and we're already planning our return. Can't recommend it enough.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Absolutely recommend the Gold rooms---totally worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you so much for this rave review for our team at the Castle! It will be our pleasure to share it with them today. Scott will be pleased to see his expertise was truly appreciated as well. We hope to see you again soon. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danny was our most wonderful waiter. He was personable, knowledgeable about the menu, attentive and fun. He listened well and helped us order the most delicious meal which was all part of a truly memorable evening. Thanks, Danny!!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 2 weeks ago
Thank you for the kind mention for Danny in the Vermillion Room! We will certainly let him know. Have a great day. ~ Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$622 - US$1,342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont banff springs hotel banff, fairmont banff springs hotel, fairmont banff hotel, the fairmont banff springs banff, fairmont hotel banff, banff fairmont
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
757
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Claim Your ListingFAIRMONT BANFF SPRINGS - UPDATED 2023 Resort Reviews & Price Comparison (Canada) - Tripadvisor
Frequently Asked Questions about Fairmont Banff Springs
Which popular attractions are close to Fairmont Banff Springs?
Nearby attractions include Bow Falls (0.2 km), Tunnel Mountain Drive (0.4 km), and Mountain Galleries at the Fairmont Banff Springs (0.10 km).
What are some of the property amenities at Fairmont Banff Springs?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Banff Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Banff Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Banff Springs?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Banff Springs?
Conveniently located restaurants include The Vermillion Room, Rundle Bar, and Grapes.
Are there opportunities to exercise at Fairmont Banff Springs?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont Banff Springs have airport transportation?
Yes, Fairmont Banff Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Banff Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Banff Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.