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El Dorado Seaside Suites

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Carretera Playa _Tulum Kantenah, Km 95, Puerto Aventuras 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5152)
Room & Suite (965)
Pool & Beach (734)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Dorado Seaside Suites
Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 20 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
wo distinct experiences in beachside luxury, all within one award-winning resort - this is the AAA Four Diamond El Dorado Seaside Suites. This stunning, adults-only paradise located on Kantenah Bay is divided into two distinct sections, Palms and Infinity, each offering a unique experience in Mexican hospitality. Escape to pure tranquility at the Palms, El Dorado Seaside Suites' original section. The Palms features intimate accommodations, authentic Mexican architecture, lush vegetation, and serene coconut plantations. Or choose to spend your stay in the excitement of Infinity, the resort's latest addition, and the center of activity. This all-oceanfront, brand new building features swim-up suites connecting to the main pool and balcony pools on every single floor. The resort offers endless opportunities for both relaxation and adventure.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Snorkeling
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
Spanish
4308Reviews1036Q+A100Room tips
Traveler rating
  • 3,184
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  • 81
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Popular mentions
Bulagannavar wrote a review Today
Troy, Michigan1 contribution
Very nice location, very friendly staff all around. Very nice breakfast everyday. Being vegetarians, we had little difficulty for lunch and dinner, especially that of no Indian dishes except on our last day of stay. But the chief cook (forgot the name) and the chief server Carlos made all the efforts to give us whatever they could to our taste. Hats off to both of them. Mr. Luis and Ms. zaycil at concierge were very helpful. Room service was excellent. Evening entertainment programs were very good. We regret that the upgrade available for us as first time visitors was not informed to us on the day of our arrival at concierge, and two days later when we came to know about it, we were denied saying room for upgrade not available. We were surprised that Mango, Papaya were a scarcity at the resort while we enjoy plenty of them in US coming from Mexico. Being in the midst of thousands and thousands of coconut trees in the resort, each coconut was sold for exuberant price of $5/-, for an all inclusive booking. Unimaginable and ununderstandable!!!
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Review collected in partnership with this hotel
Date of stay: May 2021
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kimnward wrote a review Yesterday
San Francisco, California1 contribution
El Dorado is a beautiful resort! Comfortable Bali beds line the beach and the different pools. Staff is friendly, accommodating and go out of their way to make sure you feel special. Food is ok. Cocktails are super sweet. Swim up suites are great! Overall had a good stay!
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Review collected in partnership with this hotel
Date of stay: June 2021
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Shayla Q wrote a review 11 Jun
2 contributions
Dalia ,Erik ,gabo,Juan ,Diana Lau,Fernando ,Jesus . The beach volleyball and activities were so fun! The staff was so friendly! The karaoke was so fun singing with Dalia. The scooby shots were the best shots!
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Date of stay: June 2021Trip type: Traveled with friends
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Kasey wrote a review 11 Jun
1 contribution
Dalia,Diana lau,Erik el dorado boyJuan,gabo,jesus We spent time playing volleyball with all of them and it was a wonderful time and we are planning to come back in 6 months to hopefully have this same group of people to play games with and help us with everything we need
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Date of stay: June 2021Trip type: Traveled with family
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melissweb wrote a review 10 Jun
Louisville, Kentucky27 contributions7 helpful votes
+1
We stayed May 29-June 4. We arrived around 1:30 pm check in was easy and we were greeted with drinks. Went to our rooms, had lunch, enjoyed the view of the ocean in our swim out pool. We were on the 6 floor, great view. Rooms were very clean and kept that way our entire visit. Fridge was stocked daily with what we asked. Room service was good(hot food and fast). Coffee every morning on time. The food was ok. I liked the pop up food places, food was better. Service was ok it took awhile to get our food on a few days and they always got my husbands food wrong, how can you mess up plain hamburger, plain chicken, coke no ice. Seaweed was out of control, felt so bad, they try to keep it clean, but it’s just so much. Staff wasn’t overly friendly. Covid testing was easy and fast, maybe 10 minutes we were in and out. We got results 2 hours later. It took about 10-15 mins setting up the appointment a lot of questions to answer. On the morning we were leaving I had stomach pains, I got really sick, I was sick for 4 days. Food poisoning!! It wasn’t the greatest or our favorite place, we still enjoyed our time and relaxation, we won’t go back.
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Date of stay: June 2021Trip type: Traveled with friends
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PRICE RANGE
US$306 - US$500 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
568
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Frequently Asked Questions about El Dorado Seaside Suites
Which popular attractions are close to El Dorado Seaside Suites?
Nearby attractions include Akumal Beach (7.8 km), Cenote Santa Cruz (8.0 km), and Chikin Ha (5.1 km).
What are some of the property amenities at El Dorado Seaside Suites?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at El Dorado Seaside Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Dorado Seaside Suites?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Dorado Seaside Suites?
Yes, free parking is available to guests.
What are some restaurants close to El Dorado Seaside Suites?
Conveniently located restaurants include Jessie Gelato, CHIC CABARET & RESTAURANT, and Turtle Bay Cafe & Bakery.
Are there opportunities to exercise at El Dorado Seaside Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does El Dorado Seaside Suites have an airport shuttle?
Yes, El Dorado Seaside Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Dorado Seaside Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does El Dorado Seaside Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does El Dorado Seaside Suites have any great views?
Yes, guests often enjoy the ocean view available here.