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Traveler (174)
Room & Suite (99)
Pool & Beach (45)
Overview
  • Excellent84%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“boutique hotel”(13 reviews)
“la mision”(10 reviews)
“small hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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144 results
Traveler rating
106
32
5
0
1
Traveler type
Time of year
LanguageEnglish
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106
32
5
0
1
Show reviews that mention
All reviewsboutique hotella misionsmall hotelalfredoquiet streetsmall poolbreakfast was includedroom hotelpleasant stayhomemade granolasafe locationchilaquilespuerto aventuras is a gated communityrooms are comfortableminute walkbeach accessparrot fish
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1 - 5 of 144 reviews
Reviewed 4 weeks ago via mobile

My husband and I and our two children recently stayed in Puerto Aventuras for a two night stay to end our trip to Mexico. I had booked the hotel online through Priceline.com for a great deal so was a little nervous on what we would...More

Thank natalielawler1
Response from Inmense, Director Comercial at LM by InmenseResponded 4 weeks ago

Dear natalielawler1 We would like to thank you for leaving such a nice comment about our hotel. At LM by Inmense, we love being able to offer a variety of options for all family members and children of all ages. We are very pleased to...More

Reviewed 6 July 2018 via mobile

Where do I begin! My family and I fell in love with the small secluded boutique hotel located in Punta Aventuras. My husband and I plus our two kids stayed there for 4 days to visit Isla Mujeres, and Playa de Carmen. It’s location was...More

Thank Sandra P
Response from Inmense, Director Comercial at LM by InmenseResponded 7 July 2018

Dear Sandra P Thank you for choosing to stay with us during your trip to Puerto Aventuras, Riviera Maya. I am truly happy to learn that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you....More

Reviewed 30 June 2018 via mobile

Excellent service Alvaro was very awesome he help us from the beginning to the end he went above and beyond Kevin was very helpful and polite the food is the best 5 star service. We stayed there for 5 days and not one day he...More

Thank Lruvalcaba85
Response from Inmense, Director Comercial at LM by InmenseResponded 1 July 2018

Hi Lruvalcaba85 Thanks for the 5 star review on your stay at LM by Inmense...I´m so glad you enjoyed everything! and you have felt a five star treatment during the entire staying. I will share your kind words with all the team who I´m pretty...More

Reviewed 26 June 2018

We had a great stay at Hotel LM. If you are looking for a place to stay in Riviera Maya that is in a nice and quiet area, Puerto Aventuras and Hotel LM is the perfect option. Puerto Aventuras is a small gated community so...More

Thank dylanthaemert
Response from Inmense, Director Comercial at LM by InmenseResponded 27 June 2018

Dear dylanthaemert Thank you for taking the time to share a detailed review of your experience with us at LM by Inmense. I am delighted to read that you had great memories with us, and that we exceeded your expectations in all areas of your...More

Reviewed 14 June 2018

The hotel and its staff are exceptional. We chose to stay in this hotel in Puerto Aventuras because of the other reviews and also the location. Puerto Aventuras is a gated community near Cancun and it is a very safe location. The hotel amenties and...More

1  Thank sanjaykhandkar
Response from Inmense, Director de Relaciones con Clientes at LM by InmenseResponded 16 June 2018

Dear sanjay khandekar Thank you for choosing LM by Inmense for your recent holiday and for taking the time to write this lovely comment. I am delighted to read that you had a very enjoyable stay and you find us as an excellent place. My...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$64 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Aventuras
#1 Best Value Hotel in Puerto Aventuras
#11 Romantic Hotel in Puerto Aventuras
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Aventuras
#1 Best Value Hotel in Puerto Aventuras
#11 Romantic Hotel in Puerto Aventuras
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (174)
Room & Suite (99)
Pool & Beach (45)
Dining (37)
Amenities (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
pamelatravel2018
24 February 2018|
AnswerShow all 3 answers
Response from Saul R | Reviewed this property |
Arrange for your transportation to the hotel prior to landing in cun. The prices for Americans is way above what locals would pay. When done this way they will have your name on a card or dry erase board. On your way back to... More
0
Votes
MonicaMGC
4 January 2018|
AnswerShow all 2 answers
Response from Saul R | Reviewed this property |
I do not believe that they arrange the transport from the airport. You should look into having your transport to the hotel booked/arranged before departing the US. The taxi system is very strict there and ride-share is not... More
1
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Room Tips
"all six rooms are the same. I like the view from the upstairs rooms balconies but I like the access of the..."
Read review
"Park on the street in front of the hotel itself."
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"All rooms are excellent! One tip on location - your GPS may take you to #23 but it's actually #33. The..."
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"Rooms upstairs are more private with a balcony, the rooms downstairs have direct access to the pool side."
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