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Traveler (150)
Room & Suite (99)
Pool & Beach (45)
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Overview
  • Excellent83%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“boutique hotel”(15 reviews)
“la mision”(13 reviews)
“small hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (323)
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All reviewsboutique hotella misionsmall hotelalfredoquiet streetsmall poolcontinental breakfastroom hotelminute walkhomemade granolalemon piepleasant staychilaquilesconvenience storerooms are comfortablegated communitybeach access
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1 - 5 of 140 reviews
Reviewed 1 week ago

The hotel and its staff are exceptional. We chose to stay in this hotel in Puerto Aventuras because of the other reviews and also the location. Puerto Aventuras is a gated community near Cancun and it is a very safe location. The hotel amenties and...More

1  Thank sanjaykhandkar
Response from Inmense, Director de Relaciones con Clientes at LM by InmenseResponded 1 week ago

Dear sanjay khandekar Thank you for choosing LM by Inmense for your recent holiday and for taking the time to write this lovely comment. I am delighted to read that you had a very enjoyable stay and you find us as an excellent place. My...More

Reviewed 4 weeks ago via mobile

Where do I even begin??! Initially we were supposed to stay in this hotel for 4 nights but because the service and staff were so incredibly and I mean INCREDIBLY helpful and friendly-plus the venue is absolutely stunning- we extended it for 3 nights and...More

Thank Facekulpt
Response from Inmense, Director Comercial at LM by InmenseResponded 4 weeks ago

Dear Facekulpt Thank you for choosing to stay with us during your trip to Puerto Aventuras, Riviera Maya. I am truly happy to learn that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. Your...More

Reviewed 5 weeks ago

Cute boutique hotel. Only 6 rooms on a quite street just a 10 minute walk away from all the shops and beach. The hotel has a nice courtyard and 2 pools. The salt water pool is an aquarium with a variety of fish to see....More

Thank unigus
Response from Inmense, Director Comercial at LM by InmenseResponded 5 weeks ago

Dear unigus We thank you for sharing this thoughtful review that so wonderfully captures your experience and we greatly appreciate your loyalty to the LM. As you have discovered, Kevin is truly a star among a constellation of many on our team that takes great...More

Reviewed 9 May 2018

While I wouldn't recommend to spend more than 1 or 2 nights in Puerto Aventuras (there's not much to do and this is not authentic Mexico - although the beach is great !), I really liked my stay at LM. My room was beautiful, clean...More

Thank Caroline H
Response from Inmense, Director Comercial at LM by InmenseResponded 12 May 2018

Dear Caroline H Many thanks for providing your feedback with us at LM by Inmense and for recommending our place to other Tripadvisor travelers. We are so pleased to learn that you find our hotel as very nice, with a beautiful and comfortable room with...More

Reviewed 22 April 2018

I really did want to stay in one of those big All Inclusive resorts so finding LM was perfect, i was a little worried on arrival that the area in front of our suite may of been a little impersonal but this wasn't the case....More

Thank erin46
Response from Inmense, Director Comercial at LM by InmenseResponded 23 April 2018

Dear erin46 First and foremost allow me to thank you for your preference in LM by Inmense, Puerto Aventuras. It is a pleasure to know how much you enjoyed your stay highlighted by our quality food and service; especially the staff that you mentioned. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$58 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Aventuras
#2 Spa Hotel in Puerto Aventuras
#11 Romantic Hotel in Puerto Aventuras
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Aventuras
#2 Spa Hotel in Puerto Aventuras
#11 Romantic Hotel in Puerto Aventuras
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (150)
Room & Suite (99)
Pool & Beach (45)
Dining (36)
Amenities (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
pamelatravel2018
24 February 2018|
AnswerShow all 3 answers
Response from Saul R | Reviewed this property |
Arrange for your transportation to the hotel prior to landing in cun. The prices for Americans is way above what locals would pay. When done this way they will have your name on a card or dry erase board. On your way back to... More
0
Votes
MonicaMGC
4 January 2018|
AnswerShow all 2 answers
Response from Saul R | Reviewed this property |
I do not believe that they arrange the transport from the airport. You should look into having your transport to the hotel booked/arranged before departing the US. The taxi system is very strict there and ride-share is not... More
1
Vote
Room Tips
"all six rooms are the same. I like the view from the upstairs rooms balconies but I like the access of the..."
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"Park on the street in front of the hotel itself."
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"All rooms are excellent! One tip on location - your GPS may take you to #23 but it's actually #33. The..."
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"Rooms upstairs are more private with a balcony, the rooms downstairs have direct access to the pool side."
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