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Hacienda Encantada Resort & Residences

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Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas 23410 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Official Site
US$148
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Hotels.com
US$168
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Free cancellation until 28/10/21
Booking.com
US$185
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Free cancellation until 28/10/21
Agoda.comUS$133
PricelineUS$118
StayForLongUS$202
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Encantada Resort & Residences
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 94 hotels in Cabo San Lucas
Location
Cleanliness
Service
Value
Travelers' Choice
Unique and breathtakingly beautiful, this spectacular contemporary hacienda style luxury all-inclusive resort located on the tourist corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay.
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Room & Suite (952)952
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Horseback riding
Entertainment staff
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Spanish
5372Reviews347Q+A100Room tips
Traveler rating
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Popular mentions
danadane0610 wrote a review 5 May
Los Angeles, California997 contributions99 helpful votes
+1
I came to this hotel on a timeshare deal so I wasn’t sure what to expect. Pleasantly surprised! I will say it’s a very beautiful property and I love seeing all the whales every morning so definitely try to go in January or February. The first night we came the food was horrible, we went to the taco place and the churros were served frozen and the tacos were horrible. We also went to the Italian restaurant and even though the service was great we weren’t a huge fan of the food. However, my friend tried all the other food at the hotel and said it was pretty good especially the sushi. But the cool thing about our stay was we were able to eat here and at Marina fiesta and the food at Marina fiesta was five stars! So being all-inclusive allowed us to have amazing food so I really can’t complain. We had a few hiccups with our rooms but I feel like they tried their best to fix any problems we had. Eventually, we ended up with a perfect ocean view room which we loved. Even though this hotel is away from all the action at the marina I loved it because it was so peaceful. This is perfect if you’re looking for a romance or if you like to just get sleep at night! Mauricio at the front desk was great! Loved the breakfast and the staff! When we arrived they upgraded our room because they had a better room available which I thought was very nice. Overall it was a good stay and I loved the mini bar in our room. They have great jacuzzi tubs as which might have been my favorite! If you pick this hotel you won’t go wrong!
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Date of stay: January 2021Trip type: Traveled with friends
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Julie F wrote a review 2 May
4 contributions
Hacienda Encantada is my favorite place to be. It is beautiful. The food is amazing. Breakfast at Las Marias is wonderful. The staff are friendly and personable. The cleanest place I’ve ever stayed. The best spa and massage ever. Fun activities. I love sitting on comfortable chairs on my patio and reading. The couch on the patio is perfect for an afternoon nap. Gotta go - music is playing. It’s Mexican buffet night at El Eden.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest, We're so happy to hear you enjoyed your vacation with us, please feel always welcome, it would be our pleasure to have you back anytime! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Lmccormick1216 wrote a review Apr 2021
Cypress, Texas16 contributions3 helpful votes
We had an absolutely fantastic meal at Barilo! Delicious food and awesome service. The burrata and the calamari were terrific and the shrimp entre is a must. Thank you Raphael for making our evening so fun and memorable. Great service!!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest, Thank you so much for the kind review! Hope you had a wonderful time and we look forward to welcome you back at your Home Sweet Hacienda! All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Kevin and Carrie Kelley wrote a review Apr 2021
1 contribution
My husband I enjoyed our stay at this resort. We were delighted that the resort was gated and private. Our suite was beautiful with an incredible view! We had an all inclusive package and found the food, beverages and service to be amazing. The grounds are well manicured and tropical. We found the staff to be very courteous and helpful. Eggs Benedict every morning for me and they were perfect every time. We have already booked our trip for next year, can't wait!
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Date of stay: April 2021
Rooms
Cleanliness
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Response from Sociall Media Social, Otro at Hacienda Encantada Resort & Residences
Responded 2 days ago
Dear guest, Thank you so much for the kind words, we really appreciate all your comments. We're so happy to hear you enjoyed your stay and had a pleasant experience. Looking forward to welcome you back. All the best, Social Media Department, socialmedia@mexicograndhotels.com
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Kendall Duncan wrote a review Apr 2021
Newton, North Carolina10 contributions3 helpful votes
Check-in was smooth. I booked a King sized bed in our Luxury Suite, but we got two full sized beds instead. It was hard getting reservations for the restaurants included in our all-inclusive package. Some restaurants require dinner reservations while others don't. Breakfast is a good buffet at Las Marias. The staff at Il Forno are not attentive at all and the manager is a little rude. Several times we said 'good evening' or 'hey, how are you' with no response given. With our all inclusive package, we are supposed to be able to eat at all restaurants for free. We paid a pretty hefty price for the all inclusive. We wanted to try several things on a menu at a restaurant and were told that we could only each have one item. I was a little disappointed at that as we like to try new cultural foods. Keeping in line with food, the room service here leaves A LOT to be desired. Twice now we have used room service. With our all-inclusive plan, we are supposed to receive a 40% discount. They did not put our discount on the cheese quesadilla we ordered resulting in a total of $16 for ONE cheese quesadilla. Tonight we ordered room service again and asked them to make sure the discount was added. We ordered a piece of chocolate cake and a piece of cheescake. Total after the discount was $14. A picture of the cakes is attached for reference. These two pieces of cakes were only 2 inches big. TINY for $14. And to top it off, both cakes were warm and it took an hour for them to arrive at our room. One of the bellhops, Erik is wonderful. He has been so helpful. Our Carrera (maid) has been wonderful. Braulia has done a phenomenal job making sure everything is clean and in order. She even left a cute swan on our bed! I'd also like to recognize Andres at La Patio for his excellent service. If you plan on doing your laundry while here, bring your own change in quarters. It is $4 for one washer load and $4 for one dryer load, but you will probably need to run the dryer twice. Ours were still wet after one load. If you plan on getting quarters for the units from the store at the resort, plan on paying a HEFTY price. The price for $8 in quarters was $20. Most everyone else who works here is nice and greetable. The gardeners do a great job at keeping the place looking great. They don't get a lot of recognition. Erik, one of the bellhops, is fantastic and has a great attitude. He was super helpful all throughout our stay. I prepaid all of the resort fees and "recovery fees" so I hope they won't try to add a lot on at our check-out process. I will update it when we check out. **UPDATE** We checked out this morning and was greeted by a bill 3x the amount we expected. One reason is because when you buy things on their store online (spa, excursions, etc) the payment doesn't get posted to your account. I had to argue with them about it and luckily I saved my receipt for the online purchase. Secondly, I had already paid for the room, a total of $3,000. Today, at 6AM, my credit card called me asking to confirm or deny a charge of the same amount AGAIN! They charged me a second time for the entire room. Within the charge, I paid $490 in "resort fees," but then they charged me an additional $5 per day for "cleaning." I argued that, but they would not take it off. I ended up just paying it to be done with them.. Unsatisfied with the hidden fees, additional fees, on top of the $490 "resort fees" I already paid.
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Date of stay: April 2021
Value
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Room Tip: Tips are included in the all-inclusive package. Keep your receipts.
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3 Helpful votes
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Response from Contenido Mexico Grand Hotels, Marketing at Hacienda Encantada Resort & Residences
Responded 1 week ago
Dear Mr. Kendall Duncan, thank you for your review, we are sorry to hear that your experience was not 100% pleasant. Humble apologies! you're totally right we have a glitch in our system with we are going to fixed right away! regarding the staff not greeting guests at Il Forno, we are in the process of training the staff to be more friendly. if you would like to add something else please contact us: Angelica and Gerardo the management team contenidos@mexicograndhotel.com gmartinez@haciendaencantada.com
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PRICE RANGE
US$150 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda encantada hotel cabo san lucas, hacienda encantada resort and spa
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosCabo San Lucas
NUMBER OF ROOMS
222
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Frequently Asked Questions about Hacienda Encantada Resort & Residences
Which popular attractions are close to Hacienda Encantada Resort & Residences?
Nearby attractions include Cabo Party Fun (7.4 km), La Turquesa Jewelry and Art (7.4 km), and Eclectic Array Cabo (7.3 km).
What are some of the property amenities at Hacienda Encantada Resort & Residences?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda Encantada Resort & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hacienda Encantada Resort & Residences?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Encantada Resort & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hacienda Encantada Resort & Residences?
Conveniently located restaurants include Panache Restaurant, WTF Burger Bar, and La Casona.
Are there opportunities to exercise at Hacienda Encantada Resort & Residences?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hacienda Encantada Resort & Residences have an airport shuttle?
Yes, Hacienda Encantada Resort & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hacienda Encantada Resort & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Hacienda Encantada Resort & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Encantada Resort & Residences?
The staff speaks multiple languages, including English and Spanish.