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Suenos Tulum

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Traveler (365)
Room & Suite (354)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“master suite”(28 reviews)
“fire pit”(9 reviews)
“beach suite”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Suenos Tulum
Offers & Announcements: Free breakfast with your stay
Offers from Suenos Tulum
Offers & Announcements: Free breakfast with your stay
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Reviews (335)
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All reviewsmaster suitefire pitbeach suitemayan artyogurtcharge your phoneguacamolecontinental breakfast isevery morningjunior suitesbeds were very comfortableheaven on earthnice pooltulum beachoverlooking the beachplaya del carmenrelaxing vacation
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1 - 5 of 293 reviews
Reviewed 6 days ago

My wife and I spent 5 wonderful days at Suenos Tulum...our second visit in 4 years. We stayed in the room called Luna 2 on the third floor. The view was amazing! The room was very roomy, clean and comfortable. Last time there was no...More

Thank Chingadero
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 4 days ago

...Hola Anthony! Thank you for writing on TripAdvisor! It was a pleasure to have you at Sueños Tulum again! We are glad to hear that you have noticed more improvments from your last visit. It is delightful to hear that you didn’t even need A/C...More

Reviewed 1 week ago

We had a fantastic visit with excellent food (mostly fresh fish), delicious margarita’s, toes in the sand, delightful rooms, and friendly staff. The only surprise was the one thing out of the hotel’s control —the seaweed invasion. Apparently, the seaweed has been blowing in all...More

Thank mjstrainsf
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 4 days ago

...Hola ! Thank you for your review on TripAdvisor! We are delighted to hear that you had a fantastic visit with us! It is defiantly more memorable to stay personalized small boutique hotel like Sueños Tulum, rather an a huge all inclusive resort. We would...More

Reviewed 8 May 2018 via mobile

Sueños Tulum is a dream place. Cozy, private with great rooms and views of the ocean. The staff were amazing, catering to every need we had. The food was great, better than some pricier restaurants in the area we visited. If you are looking for...More

1  Thank Dessi H
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 5 weeks ago

Hola Dessi, Thank you for sharing your experience at Sueños Tulum. We are happy to hear that you had a great family vacation! We are aware that Tulum beach in general is an expensive area. We try to keep our prices fair, and offer our...More

Reviewed 7 May 2018

Our room was so great and we loved waking up to a view of the ocean! The a/c is only at night, which was perfect for us. We barely spent time in the room but the bathroom and bedroom areas + balcony were great when...More

Thank EKCLARK
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 5 weeks ago

Hola Ek, Thank you for reviewing Sueños Tulum on TripAdvisor! We really care about our guest's opinions. We are thrilled to hear that your stay was amazing, and that you enjoyed every minute. We look forward to your next visit! Best wishes, Sueños Tulum.

Reviewed 3 May 2018 via mobile

I’ve stayed at some amazing places in Tulum, and this was a perfect balance of luxury and simplicity. No detail went unnoticed, and the staff was EXCEPTIONAL. Ask the owner who is ALWAYS on the property to tell you out how he built the hotel...More

Thank niko l
Response from SuenosTulum, Guest Relations Manager at Suenos TulumResponded 5 weeks ago

Hola Niko, Thanks for taking the time to write about us on Tripadvisor. We truly want to offer our guest a unique experience when visiting our resort and it is gratifying for us to know that you appreciated our work, as well as our service....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Multilingual Staff
Airport Transportation
Concierge
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$343 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Tulum
#7 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#9 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$343 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Tulum
#7 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#9 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (365)
Room & Suite (354)
Pool & Beach (148)
Dining (89)
Amenities (84)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
18jlandry
30 January 2018|
AnswerShow all 2 answers
Response from SuenosTulum | Property representative |
Hola! Yes, we do have bikes to lend.
0
Votes
Mark3721262
18 December 2016|
AnswerShow all 3 answers
Response from jungleRN | Reviewed this property |
No. suites have one outlet that is on only overnight. otherwise, charging in the front office. not a place for dryers or irons. it's an eco friendly place.
0
Votes
374Stephanie
14 September 2016|
Answer
Response from SuenosTulum | Property representative |
Hola! The ocean in front of hotel is perfect and secure for swimming, no rocks or any obstruction. The surf is always changing; during this time of year it is more calm. The website security was expired and needed some... More
0
Votes
Room Tips
"higher floors feel more secure and have a much better view of the water"
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"All the rooms are nice. Though trying to get a higher level during the rainy season might be good."
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"Temple or Penthouse Suites are top notch"
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"All rooms have a beautiful view, but the top floor is best."
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