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Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (695)
Room & Suite (271)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 21/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 215 hotels in Tulum
Location
Cleanliness
Service
Value
Travelers' Choice
Ana y José Hotel & Spa The most emblematic piece of Tulum with breathtaking beaches and premium services, we have been captivating guests from all over the world for 40 years. We are the most emblematic piece of Tulum and the perfect getaway in the Mexican Caribbean. Your dream vacations are here, visit us and experience #TheGoodLife.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Boating
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Hiking
Ski rentals
Snorkeling
Windsurfing
Aerobics offsite
Bicycle tours
Fishing
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
41Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico
Name/address in local language
Getting there
Aerodromo de Playa Del Carmen65 kmSee all flights
Cozumel Airport68 kmSee all flights
See all nearby hotels
1064Reviews50Q+A90Room tips
Traveler rating
  • 705
  • 182
  • 57
  • 53
  • 67
Time of year
Traveler type
Language
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Popular mentions
Kathrin H wrote a review 23 Jan
Vienna, Austria2 contributions
Nice hotel and staff ....especially edbi(bar),Jorge (Restaurant) and faustino(restaurant)...also the girls from the Reception assisted day and night whenever needed and were sooo nice and friendly!!!thank you!!!
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Vagabonder wrote a review Feb 2021
28 contributions2 helpful votes
Hotel's Favorite
I first stayed at Ana y Jose back in Oct’20 mainly because of its location: beach side in the hotel zone and few minutes walk to some of the best restaurants in Tulum. Had an amazing experience and ended up staying with them again in December for 10 nights! The rooms are great and cleaned multiple times/day, the restaurants serves some of the most delicious food and the best part is the staff. The staff is very friendly and make you feel like home. Also the concierge team in particular Paulina was very helpful with giving activity and restaurant recommendations/reservations. Highly recommended!
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Date of stay: December 2020Trip type: Traveled with friends
2 Helpful votes
Helpful
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 15 Feb 2021
Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.
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LILIA M wrote a review 21 Jan
1 contribution
+1
I loved every second of my time at Ana y Jose. Food was amazing and the place is like paradise for the lucky ones that get a room there. Staff was incredibly kind and help us make the most of our time in Tulum. I went during sargassum (sea weed) season and this hotel was one of the very few that clean their beach everyday at different times.
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 4 days ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
VaLDuKeS wrote a review 16 Jan
Fort Worth, Texas11 contributions
Amazing service and a beautiful hotel! The concierge, Fernanda and Paulina, helped us make all the reservations for the trip plus private shuttle service to and from the resort. Room service was quick and the food was delicious. We rented a cabana and use the beach chairs. Antonio, Alicia, and Miguel Miam were always making sure we had drinks, our food was on time, and we had everything we needed. Senora Alicia makes delicious fresh tortillas and gave us fresh tortillas whenever we asked! Drinks from Gener and Sonia were delicious and strong! Highly recommend him as your bartender. Spa service was relaxing and they were accommodating of last minute service changes. The noise from the club might be annoying but the views, service, staff, location, and food definitely out way the music of the club. The club closes by 1am so the noise isn’t much of a problem. Hotel provides ear plugs. Pictures of champagne are from our room balcony.
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Justin wrote a review 14 Jan
2 contributions
Big thanks to the amazing Captain Jorge! He’s been such a help on the beach and has been such a fantastic help to my wife and I. We’ll be back here, the vibe is so nice and I’m truly grateful for the opportunity to kick it in such a beautiful location with such good service
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Date of stay: January 2022Trip type: Traveled with family
Helpful
Share
Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
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PRICE RANGE
US$384 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana y jose charming hotel tulum, ana y jose charming hotel and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
33
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Frequently Asked Questions about Ana y Jose Hotel & Spa
What are some of the property amenities at Ana y Jose Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ana y Jose Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Ana y Jose Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ana y Jose Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Ana y Jose Hotel & Spa?
Conveniently located restaurants include Fresco's, Confessions Tulum, and Mamazzita Tulum.
Are there opportunities to exercise at Ana y Jose Hotel & Spa?
Yes, guests have access to a pool during their stay.
Does Ana y Jose Hotel & Spa have airport transportation?
Yes, Ana y Jose Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ana y Jose Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ana y Jose Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Does Ana y Jose Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.