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Koox Downtown Family Boutique Hotel

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Traveler (125)
Room & Suite (63)
Pool & Beach (21)
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Overview
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
“rooftop pool”(7 reviews)
“sitting area”(3 reviews)
“great hotel”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Breakfast included
3 Star Hotel
All hotel details
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Reviews (132)
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24
13
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24
13
2
1
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Show reviews that mention
All reviewsrooftop poolsitting areagreat hotelsmall pooltwin bedsfamily suiteclean hotelnoisy at nightspacious roomperfect locationstay there againshort walkavenuearacelinoisetvtoiletries
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1 - 5 of 40 reviews
Reviewed 1 week ago

This is a modern place that is big enough and modern furniture. Its location its in the heart of main 5th avenue activity. I really liked this place you have nice modern place and great location. Great value.More

Thank LolixLo
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 1 week ago

Dear LolixLo I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and our...More

Reviewed 22 April 2018

i was there for 9 days. it was really fantastic. it's a very clean small hotel, with a small pool on the top. the location is really quiet and still you are 2 mins from the 5th avenue.the attention from Karla was really warm and...More

1  Thank Jennifer I
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 23 April 2018

Dear Jennifer I I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and...More

Reviewed 24 February 2018 via mobile

We really enjoyed staying in this hotel and would recommend to others. Pros: awesome rooftop pool overlooking downtown playa, large smart tv in room, great location (just blocks from the beach), and the 24-hr front desk staff were so helpful. Cons: very noisy at night...More

Thank abcde864
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 26 February 2018

Hi abcde864 I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and our...More

Reviewed 18 January 2018

After deciding for a last minute getaway to Playa del Carmen, I began my search for a hotel. I found this one, and after checking the reviews opted to book it. Due to a late flight into Cancun, I arrived close to 1 AM to...More

Thank Avztrakt
Response from Koox_Group, other at Koox Downtown Family Boutique HotelResponded 23 January 2018

Hi Avztrakt We would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel We assure you that we will continue working and improving our quality and services for when you...More

Reviewed 2 January 2018

Beautifully decorated very spacious suites with excellent location very near 5th Avenue. Our suite had two rooms (one with double bed and one with two single beds), sitting area, lots of storage room, nice bathroom, kettle, minibar and safe. Free wifi worked well. The only...More

Thank 828katil
Response from Koox_Group, Social Media Manager at Koox Downtown Family Boutique HotelResponded 3 January 2018

Hi Kati L I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Downtown Family Boutique Hotel. We are glad to know that you had a memorable experience at our beautiful property and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Details
Price range
US$52 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$52 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (125)
Room & Suite (63)
Pool & Beach (21)
Family and Play Areas (12)
Questions & Answers
Ask a question
Sacha B
19 January 2018|
AnswerShow all 2 answers
Response from Koox_Group | Property representative |
Yes, we have a different rooms!
0
Votes
Google Translation
thomas v
4 February 2016|
Answer
Response from Randy D |
do you provide parking
0
Votes
Room Tips
"Good Spaces"
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"If you want a window facing the street asks not to be placed in any of the rooms #2 in any of the floors."
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"The fourth floor is nice"
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