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Live Aqua Boutique Resort Playa del Carmen

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Traveler (871)
Dining (215)
Room & Suite (190)
Overview
  • Excellent79%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible3%
Travelers talk about
“rooftop pool”(64 reviews)
“sushi”(59 reviews)
“room service”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Live Aqua Boutique Resort Playa del Carmen
Hotel deals
Offers from Live Aqua Boutique Resort Playa del Carmen
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (728)
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412 results
Traveler rating
308
63
17
9
15
Traveler type
Time of year
LanguageEnglish
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308
63
17
9
15
Show reviews that mention
All reviewsrooftop poolsushiroom servicemamitas beachfood and beverage managerrain showerasian fusionall inclusive dealamazing hotelshort walk to the beachtapas restaurantquiet sidethe location is perfectsmall hotelfifth avenuetop shelf alcoholbeach club
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1 - 5 of 412 reviews
Reviewed yesterday

It was nice to stay here for a few days but since it is not on the beach, a long stay would not be recommended unless you were ok with that. The rooms were nice and spacious. The staff were very nice. The buffet for...More

Thank tecknik
Reviewed 1 week ago

Everything from the check in, to the meals, staff, pool and location were great. The staff is very accommodating. We were here on out honeymoon and took advantage of room service for dessert every night! Ha! We stayed in a suite that had a hot...More

Thank davidabaker1
Response from Alfredo S, Director General at Live Aqua Boutique Resort Playa del CarmenResponded 5 days ago

Dear David, Thank you so much for selecting Live Aqua Playa! We greatly appreciate for taking the time to share with us your comments on your recent visit to our hotel. I am glad to hear that you enjoyed your stay and we hope to...More

Reviewed 1 week ago

The first place I have been where the pictures are less than the actual place. The moment you walk in from the location to the ambiance. It is everything the brochure, site, or whatever has brought you to this review says it is. Everything from...More

2  Thank Richard A
Response from Alfredo S, Director General at Live Aqua Boutique Resort Playa del CarmenResponded 5 days ago

Dear Richard, I wish to thank you very much for taking the time to share your kind comments with all of us. At Live Aqua Playa we are proud to know that the experience of our guests is wonderful, so I thank you for letting...More

Reviewed 1 week ago

Despite largely positive reviews for this property on TripAdvisor, we were sorely disappointed with our experience at Live Aqua Boutique. To sum things up, it looks like Live Aqua Boutique was intended to be a luxury all inclusive experience but has fallen victim to low...More

1  Thank ocGlobetraveler
Response from Alfredo S, Director General at Live Aqua Boutique Resort Playa del CarmenResponded 5 days ago

Dear ocGlobetraveler, I appreciate the time and trouble you have taken to share your comments regarding your recent experience. I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable...More

Reviewed 1 week ago

We have stayed at this hotel for The Last part of our honeymoon. Everything was extremely positive. We had a room upgrade because the first room keys didnt work. The hotel is new, Clean and very well positioned. The pool on the rooftop is amazing....More

1  Thank digioiagabriele
Response from Alfredo S, Director General at Live Aqua Boutique Resort Playa del CarmenResponded 5 days ago

Dear digioiagabriele, Thank you for taking the time to share your comments on your recent stay at Live Aqua Playa. I am glad to know that your overall experience was enjoyable, Thank you as well for sharing your feedback; We very much look forward to...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$194 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$194 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (871)
Dining (215)
Room & Suite (190)
Pool & Beach (175)
Amenities (27)
Family and Play Areas (14)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
windyn1964
1 July 2018|
AnswerShow all 2 answers
Response from JesseTX | Reviewed this property |
Since it's an adults only resort it is allowed on the roof top pool. Balconies are very small so in order for your mammograms to get enough sun, I would recommend roof top pool. Hope this helps!
0
Votes
seisabase
23 February 2018|
Answer
Response from trinette1984 |
Yes! They have 24 room service, all alcoholic and non-alcoholic drinks are all inclusive. The only thing you have to pay for is Lobster, and to have all inclusive at the beach through Mamasitas you pay $10/ person you get 2... More
2
Votes
gregogrego
22 February 2018|
Answer
Response from rupert891 | Reviewed this property |
Hello there, I was only a guest ! But the room we were in had a huge shower and I’m sure the hotel could get you a plastic chair. Wishing you a speedy recovery :-)
0
Votes
Room Tips
"Stay on the 3rd floor, a one flight from the pool, wonderful views and ask for a balcony"
Read review
"Even the smallest room has an amazing king size bed and a good view."
Read review
"all the rooms are great and modern...only about 100 rooms"
Read review
"time to wait for service is long"