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03/12/2017 04/12/2017
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    Grand Hyatt Playa Del Carmen Resort

    1a Avenida esquina Calle 26 | Colonia Centro, Playa del Carmen 77710, Mexico
    011 52 81 5350 3414
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$245/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$220
    US$174
    SAVE US$46
    US$220
    US$220
    Traveler (1405)
    Room & Suite (418)
    Storyboard
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    La Divina by Aldea Thai
    3 reviews
    #184 of 212 hotels in Playa del Carmen
    0.1 km
     
    Overview
    • Excellent70%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “la cocina” (83 reviews)
    “day club” (64 reviews)
    “infinity pools” (50 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair Access
    Business Center
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Grand Hyatt Playa Del Carmen Resort
    Special Offer: Package Deal
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,991)
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    1 - 5 of 1,322 reviews

    Reviewed yesterday via mobile

    A return visit for us. Had a bad experience last time. Great hotel. Great location. Not sure why all the front desk people lack personality maybe it’s a language thing! Joined the Club - good experience. Hyatt redeemed!

    Thank Canauk
    Hotel's Favorite
    Reviewed May 11, 2017

    Review collected in partnership with Hyatt Hotels
    2  Thank Debbie T
    Reviewed 2 days ago via mobile

    We were very pleased with the hotel. The location is exactly what we wanted - on the beach (with great pools and pool side area overlooking the sea) and yet the entrance is in town so even though you’re not in the madness of 5th...More

    Thank Vickii373
    Reviewed 2 days ago via mobile

    Bottom Line: Grand architecture, very nice, friendly and helpful personnel, nice beach, great breakfast (see my review for la cochina), but the rooms are constantly damp, the prices are extortionate (I accept paying a premium for the grand hyatt, but considering we are in mexico...More

    Thank Earache11
    Reviewed 3 days ago via mobile

    Friendly staff, quick checkin/out, amazig views, cleanest facilities, the room was breath taking, the food was exquisite and decently priced, the pool/beach area were amazing and completed with top tier service. The hotel staff helped us organise a tour to chichen itza at the very...More

    Thank Julian M
    The Royal Playa del Carmen
    16,522 reviews
    #13 of 212 hotels in Playa del Carmen
    0.2 km
     
    Gran Porto Resort
    10,156 reviews
    #37 of 212 hotels in Playa del Carmen
    0.3 km
     
    Aldea Thai Luxury Condohotel
    397 reviews
    #185 of 212 hotels in Playa del Carmen
    0.1 km
     
    La Divina by Aldea Thai
    3 reviews
    #184 of 212 hotels in Playa del Carmen
    0.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$253 - US$801 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Spa Hotel in Playa del Carmen
    • #30 On the Beach Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 314
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, Prestigia, Cheap Tickets, Hyatt Hotels Corporation, Evoline ltd, Cancelon, Agoda, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Playa Del Carmen Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
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    Traveler (1405)
    Room & Suite (418)
    Pool & Beach (258)
    Dining (118)
    Hotel & Grounds (999)
    Family and Play Areas (35)
    Bathroom (26)
    Business Center & Event Rooms (13)
    Nearby
    The Royal Playa del Carmen
    16,522 reviews
    .15 km away
     
    Gran Porto Resort
    10,156 reviews
    .30 km away
     
    Aldea Thai Luxury Condohotel
    397 reviews
    .13 km away
     
    La Divina by Aldea Thai
    3 reviews
    .15 km away
     
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    Ask a question
    Questions & Answers
    aldoggy
    October 7, 2017|
    AnswerShow all 3 answers
    Response from Juan M | Property representative |
    Dear guest Our amazing infinity pools open at 7am and close at 7pm
    0
    Votes
    Google Translation
    aldoggy
    October 7, 2017|
    Answer
    Response from Juan M | Property representative |
    Dear guest, Thank you for your question. Our amazing infinity pools open from 6am to 7pm. After that time, our maintenance team cleans all the Resort´s pools. If you need further information, dont hesitate to contact us... More
    0
    Votes
    Google Translation
    Ronald L
    September 23, 2017|
    AnswerShow all 5 answers
    Response from Maria O | Reviewed this property |
    Just make sure to ask for your room to be on the quiet wing of the hotel. I would imagine the balconies overlooking the day club are quite noisy.
    0
    Votes
    Room Tips
    "front beach"
    Read review
    "If you dont choose an Ocean view, go for the rooms with the Swim Up option"
    Read review
    "ask for a room above the 3rd level."
    Read review
    "Ask for a room away from the beach club"
    Read review
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