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28/01/2018 29/01/2018
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    Grand Hyatt Playa Del Carmen Resort

    1a Avenida esquina Calle 26 | Colonia Centro, Playa del Carmen 77710, Mexico
    011 52 81 5350 3414
    Hotel website
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    28/01/2018 29/01/2018
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    Traveler (1480)
    Room & Suite (428)
    • Excellent71%
    • Very good17%
    • Average6%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “la cocina” (86 reviews)
    “day club” (66 reviews)
    “club level” (43 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Free Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair Access
    Business Center
    Dry Cleaning
    Kids Club
    Private Balcony
    4.5 Star Hotel
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    Offers from Grand Hyatt Playa Del Carmen Resort
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,118)
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    1 - 5 of 1,412 reviews

    Reviewed 2 days ago

    We escaped to Cancun during the winter storm and had a great time, loved Grand Hyatt Playa Del Carmen Resorts pools and beach. Its very close to all the bars, restaurants and shopping on 5th ave. Can't wait to go back again!More

    Review collected in partnership with Hyatt Hotels
    Thank Chandrahas A
    Response from Juan M, Gerente at Grand Hyatt Playa Del Carmen ResortResponded yesterday

    Dear guest Thank you for your great review. We are very happy to know that we exceed you r expectations! our location is well valued for our guests who come to be connected to the most modern area of Playa del Carmen, that we call...More

    Hotel's Favorite
    Reviewed May 11, 2017

    Review collected in partnership with Hyatt Hotels
    2  Thank Debbie T
    Reviewed 3 days ago via mobile

    I spent 4 amazing days. Costumer service was awesome. Good food options, swimming pools, beach area, gym, bars, spa, and kids entertainment. Concierge desk was very helpful to schedule things to do around. I believe you can spend days just by no going anywhere and...More

    Thank Snowmaninsummer
    Response from Juan M, Gerente at Grand Hyatt Playa Del Carmen ResortResponded yesterday

    Dear guest Thank you for sharing us your review. Our hotel is well located just in the middle of the heart of Playa del Carmen which represents a great value for all our guests who come to our resort to feel the real vibe of...More

    Reviewed 3 days ago

    We stayed at the Grand Hyatt from 12/30/17 - 1/3/18 and we did not have a good experience. First, we were not told before we booked that, because of a New Year's Eve party (that we did not want to attend), ALL of the facilities...More

    Thank Jenny M
    Reviewed 4 days ago via mobile

    Great hotel with beautiful views a great atmosphere. I definitely recommend Argenis,Angel,and Benjamin at El Paseo Bar for great conversations and even better drinks! They make excellent drinks. Try the old fashion from angel or a mai tai from Argenis.More

    Thank Shawn O
    Response from Juan M, Gerente at Grand Hyatt Playa Del Carmen ResortResponded yesterday

    Dear guest Thank you for having write your review. Our Food&Beverages team always are ready to amaze our guest with phenomenal surprises as the Paseo bar team did. All our bartenders are specialized to make signature cocktails! Recently we launched our Tiki cocktails, an addition...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • US$268 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Spa Hotel in Playa del Carmen
    • #31 On the Beach Hotel in Playa del Carmen
    • #32 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 314
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hyatt Hotels Corporation, Priceline, HotelPower, TravelUp, Hotwire, Prestigia, Agoda, Evoline ltd, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Grand Hyatt Playa Del Carmen Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
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    Traveler (1480)
    Room & Suite (428)
    Pool & Beach (279)
    Dining (122)
    Hotel & Grounds (1031)
    Family and Play Areas (41)
    Bathroom (28)
    Business Center & Event Rooms (13)
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    Ask a question
    Questions & Answers
    January 9, 2018|
    AnswerShow all 3 answers
    Response from Juan M | Property representative |
    Dear guest, we are not All Inclusive, however we offer amazing plans carefully created to exceed the expectations of our guests. In you need further information, dont hesitate to contact us.
    Google Translation
    Room Tips
    "Swim Up rooms are cold in the winter. Water not heated."
    Read review
    "Great Luxury Hotel Located on the Beach"
    Read review
    "Choose the right wing or the bridge."
    Read review
    "Rooms with Ocean View Outstanding !"
    Read review
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