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The Royal Haciendas All Suites Resort & Spa

3,889 reviews
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Traveler (1997)
Pool & Beach (472)
Room & Suite (453)
Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“los murales”(268 reviews)
“rotunda bar”(68 reviews)
“thomas moore”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from The Royal Haciendas All Suites Resort & Spa
Special Offer: 45%OFF + 100US IN CREDITS
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,889)Write a Review
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1 - 5 of 3,305 reviews
Reviewed 2 days ago

Just a very relaxing and well run place. The people working there are just so friendly, just a complete understanding of how to treat guests. We enjoy going out and finding restaurants in Playa, but the food at the Resort is very good, and Los...More

Review collected in partnership with this hotel
Thank Michael B
Reviewed 2 days ago via mobile

Came with friends who are owners of a time share here and it was a wonderful week at the resort. All the staff were so helpful, courteous, bi-lingual in English and Spanish and always had a smile when helping you. Food was good, clean resort,...More

Thank Andrea P
Reviewed 3 days ago

Had a great stay in this hotel after we got a room a little away from the loud pool music. If you like to the feeling of being in a disco all day then you may like a room within earshot of the pool music....More

Thank Glenn T
Reviewed 3 days ago

We've been members of the Royal Haciendas almost since it was first built and added to the Royal Resorts group of properties (we were married on the beach here several years ago) and we return each year during our anniversary week. We continue to be...More

Thank David K
Reviewed 3 days ago

We have stayed at Royal Haciendas before and love to relax and ready by the ocean. We enjoy our time. There is always something to do if one desires, from the Vikings Football Game on 1/14/18 to Karaoke in the evenings to Latin dance classes...More

Thank 957ritaw
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About
Awards & Recognition
Travelers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$245 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#15 Green Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$245 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#15 Green Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1997)
Pool & Beach (472)
Room & Suite (453)
Dining (153)
Hotel & Grounds (1199)
Bathroom (18)
Family and Play Areas (12)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
marlencasabona
January 9, 2018|
AnswerShow all 3 answers
Response from Sandra R | Property representative |
Hello marlencasabona, The restaurants at Royal Resorts are certified by the Mexican Ministry of Tourism with the Distintivo H, a certification granted to establishments that comply with the highest hygiene, food... More
0
Votes
marlencasabona
January 7, 2018|
AnswerShow all 5 answers
Response from Sandra R | Property representative |
Hi Marlencasabona, We recommend Thomas More Travel, for reliable, hassle-free airport transportation. It is Royal Resorts' onsite travel agency. You may want to take a look at their rates at tmttransfers com Warm Regards,
1
Vote
Jadin
December 30, 2017|
Answer
Response from Sandra R | Property representative |
Dear Jadin, Guests who are exchanging into The Royal Sands or The Royal Haciendas through an International Exchange company must purchase the REFINE All-Inclusive Package for the duration of their stay. Premium and high... More
0
Votes
Room Tips
"Views are all beautiful ocean view. We will try to reserve beachfront next year."
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"Higher alphabet rooms are closer to the ocean/buffet restaurant like G, H, I while A, B, C are further from..."
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"Only the beds leave room to be desired though if kids are sleeping on the murphy beds, they probably..."
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"Ok, this is TOTAL nit-picking but I always like to give feedback for improvement even when, like now, I have..."
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