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The Royal Haciendas All Suites Resort & Spa

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Traveler (2371)
Pool & Beach (514)
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Overview
Hotel website
Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Hotel website
Offers from The Royal Haciendas All Suites Resort & Spa
Special Offer:Package Deal
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,528)
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1 - 5 of 3,781 reviews
Reviewed yesterday

We have stayed at Royal Haciendas 4 times so far. There is a group of 6 of us that go every October (one couple is an owner there). We just returned in early November from our best trip ever! My husband planned a surprise 40th...More

Thank tarad678
Hotel's Favorite
Reviewed 17 January 2018

Traveled here with wife and 2 kids, ages 7 and 3 over new years for a week with the All-inclusive package. About 40 minute ride from Cancun airport. Most resorts are nice and beautiful as this one, but the thing that separates Royal Haciendas from...More

15  Thank kennywah
Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 20 January 2018

Dear kennywah, Thank you so much for taking the time to review your recent stay at The Royal Haciendas. We love hearing from our return guests about their vacation experiences. Our staff is constantly striving to make sure that our guests have the best vacation...More

Reviewed yesterday

A great trip always starts when you land at your destination. Having a great airport shuttle is very important, the one we use is Thomas Moore Travel. The nice thing about them is they will do about anything you want to do on the way...More

Review collected in partnership with this hotel
Thank astwheeler
Reviewed 2 days ago via mobile

First time in Mexico and the experience has been incredible. Hotel is kept very clean. Staff are incredibly nice and helpful. When we arrived we had booked a king size bed with expedia. We got two double beds, but the front desk gave us an...More

Thank Stay766726
Response from jcgalindof, Online Community Care Coordinator at The Royal Haciendas All Suites Resort & SpaResponded yesterday

Dear Guest, Thank you for taking the time to post about our resort. We're glad to learn about your recent visit to The Royal Haciendas. We'll make sure to personally praise Hercules, Oscar, Raymundo and Gilberto for leaving such a nice impression in you. Their...More

Reviewed 2 days ago

We are proud owners of the Beautiful and well maintained Royal Haciendas,we come every other year. It gets better and better and everyone is always so happy and friendly. This year the weather was perfect for our two week stay. Our concierge is Alexander, he...More

1  Thank shareen6
Response from jcgalindof, Online Community Care Coordinator at The Royal Haciendas All Suites Resort & SpaResponded yesterday

Dear John and Tammy, Thank you for taking the time to post about our resort. We're glad to learn you've enjoyed your visit that much and we're also glad to learn Alexcander, Jonathan, Luis, Alfredo, Chema, Leo, Manu and Raffie went the extra mile to...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$177 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$177 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (2,371)
Pool & Beach (514)
Room & Suite (399)
Dining (154)
Family and Play Areas (18)
Amenities (18)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Molehaven
30 October 2018|
AnswerShow all 2 answers
Response from X5499AUmaryb | Reviewed this property |
Hello David. I was just there with my sisters and booked a trip to Tulum (a beautiful Mayan archeological site) through Thomas More. Check their website and there's a counter in the lobby at the resort. It's a 1/2 day trip... More
1
Vote
cancun12015
18 October 2018|
Answer
Response from Scharrin | Reviewed this property |
After big storm yes but they clean and rake it
0
Votes
Room Tips
"Try to get a room close to the beach, it can be a long walk from the front rooms to the beach."
astwheeler
yesterday
Read review
"Spacious, provided all necessary items AC worked perfect"
359kristit
2 days ago
Read review
"Ground floor Beach front then ground floor Beach view or Pool View."
805dj
3 days ago
Read review
"Ground floor rooms make it easy to come and go which is helpful if you have limited mobility or children."
649tammyj
3 days ago
Read review
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