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Illusion Boutique Hotel by Xperience Hotels

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Traveler (661)
Room & Suite (385)
Pool & Beach (238)
Overview
Calle 8 Norte entre 5a Avenida y Playa, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star accommodation
Reviews (1,827)
Filter reviews
866 results
Traveler rating
504
251
61
33
17
Traveler type
Time of year
LanguageEnglish
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504
251
61
33
17
Show reviews that mention
All reviews balcony room perfect location top floor pool deck fifth avenue hotel is great small pool rooms are large air conditioner ferry to cozumel ocean view king bed our honeymoon beach saul mexico calle
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1 - 5 of 866 reviews
Reviewed yesterday via mobile

Upon Arriving to the hotel They did not have our room available (ocean view) since Expedia’s Website had not processed it. We had arrived late at night, the front desk was nice and friendly and accommodated us with a room (not an Ocean view) but...More

Thank marcos c
Reviewed 1 week ago

Excellent. Staff is very kind. Rooms are amazing. It is just like the pictures. They treat us really well. Internet works really well.They give you towers for the beach and transfers you to an other hotel with a beatiful beach with no sargazo. It cost...More

Review collected in partnership with this hotel
Thank Jorgelina1984
Response from XperienceHR, Front Desk Supervisor at Illusion Boutique Hotel by Xperience HotelsResponded 1 week ago

Dear Ambassador Jorgelina, Thank you for your sweet words regarding our staff. Ambassador(Guests) feed back is so important for us and I am very happy to pass on your comments to the team! Thank you for mentioning our hotel Serenity in Xpuha a new concept...More

Reviewed 1 week ago

Excellent location, one step away from everything entertaining in Playa. Attention of the personnel with a lot of concern for my welfare. Comfort and tranquility in all its dependencies. Nice pool with a privileged view.More

Review collected in partnership with this hotel
1  Thank drpatomu
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 1 week ago

Dear Ambassador Patricio, We miss you! You are part of this family right now and I hope you are great and planning your next vacations in Illusion Boutique. It was a pleasure to meet you and I hope you come back soon. Please do not...More

Reviewed 1 week ago via mobile

This was my fourth time in Playa del Carmen and it’s without a doubt the best hotel I stayed in. Came for one night, ended up staying 6 more! Aside from being perfectly located in the center of everything and a minute walk from the...More

1  Thank katiaav
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 1 week ago

Dear Ambassador K, I really miss you! I enjoy and love meeting you, you are a nice and kind person and I hope you are enjoying the rest of your vacations. You know you can email me for anything you require. I hope you can...More

Reviewed 2 weeks ago

Every time we come to the Illusion I feel like we are members of their family. They make us feel very comfortable and help us with any request that we might have even though it is out of their control. The location is great being...More

Review collected in partnership with this hotel
Thank rascott-jayhawk
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 2 weeks ago

Dear Ambassador Mary & Roger, You are now part of this family and you know it, I will always be glad with you for your loyalty with us. Thank you for your visit and your recommendations, we wait for you this December with open arms!...More

View more reviews
About
Description
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian More decor and architectural style. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Adult pool
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
45
Price range
US$67 - US$315 (Based on Average Rates for a Standard Room)
Also Known As
Illusion Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Illusion Boutique
,
Illusion Boutique Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
45
Price range
US$67 - US$315 (Based on Average Rates for a Standard Room)
Also Known As
Illusion Boutique Hotel By Xperience Playa Del Carmen
,
Hotel Illusion Boutique
,
Illusion Boutique Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveler (661)
Room & Suite (385)
Pool & Beach (238)
Dining (101)
Amenities (33)
Family and Play Areas (8)
Nearby
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Nearby RestaurantsSee all 1,504 nearby restaurants
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.08 km away
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.02 km away
Casa Mediterranea
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Nearby AttractionsSee all 780 nearby attractions
Quinta Avenida
21,175 reviews
.12 km away
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1,163 reviews
.17 km away
Frida Kahlo Museum
295 reviews
.04 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.05 km away
Questions & Answers
Ask a question
irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
Vote
Google Translation
lambracht
9 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"Deluxe room-Partial Ocean View, prestige suite-pool access"
rosieer0314
7 Sep 2018
Read review
"We stayed in one of the Vision Cabana rooms, right next to the pool and with sea views."
eogcrawford
5 Sep 2018
Read review
"Best rooms are on the 4th floor, surrounding the plunge pool."
KoenM218
26 Aug 2018
Read review
"The room with ocean view is great."
Yeonna
23 Aug 2018
Read review
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