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The Royal Playa del Carmen

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Traveler (15797)
Room & Suite (3735)
Pool & Beach (2700)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“maria marie”(1,547 reviews)
“chef's plate”(888 reviews)
“coffee house”(612 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (17,577)
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14,901 results
Traveler rating
11,579
2,149
652
297
224
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LanguageEnglish
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11,579
2,149
652
297
224
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All reviewsmaria mariechef's platecoffee houseromance conciergespice restaurantjose garciadanny boyfrozen grapeshour loungeocean viewturn down servicetequila barour honeymoonlobby barpresidential suitebeach butleril pescatore
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1 - 5 of 14,901 reviews
Reviewed yesterday

This is our second review of the Royal. Enjoyed it just as much as our first visit. We always seek out service and food quality. The Royal has both in spades !! We stayed at the Royal for one week in early March and again...More

Thank FCMR99
Reviewed yesterday

Atmosphere was great, rooms were spacious and had nice decor! Food was amazing! Near a great shopping district with bars and party places.....hotel resort also had plenty of activities that were fun and exciting. Customer service was great. Spa was awesome! GREAT PLACE...WOULD GO AGAIN!!

Thank April W
Reviewed yesterday via mobile

Pros- We have stayed at the Royal 3 times and always enjoyed our couples trip. The food is great the service is good. Th pool area is nice but getting beat up. The swim up bar has parts of it boarded up. Not sure why....More

2  Thank Jhudd
Reviewed 2 days ago

This was our first visit to Mexico. The Royal Playa Del Carmen did not disappoint us. The resort is beautiful inside and out. We arrived early and had to wait for our room for a long time. The We were able to eat lunch at...More

Thank Cheryl M
Reviewed 2 days ago

My wife and I just returned from another wonderful thirteen day stay at the Royal. Even though we've stayed here numerous times, we always look forward to going and not leaving. There are numerous changes since our previous trip last May from the staff, activities,...More

Thank mack1963
View more reviews
Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$262 - US$664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$262 - US$664 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveler (15797)
Room & Suite (3735)
Pool & Beach (2700)
Dining (1474)
Amenities (102)
Family and Play Areas (83)
Business Center & Event Rooms (71)
Questions & Answers
Ask a question
Rebekah L
21 May 2018|
Answer
Response from SaydieIowa | Reviewed this property |
We've always had great WiFi. We've even been able to use it at the beach!
0
Votes
Room Tips
"Choose a room that looks in onto one of the courtyards."
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"the hotel is very big choose a room close to the pools"
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"ask for ocean view room"
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"Get near an elevator."
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