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Hotel Hacienda del Caribe

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Traveler (246)
Room & Suite (242)
Pool & Beach (43)
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Ratings and reviews
Certificate of Excellence
  • Excellent29%
  • Very good42%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“small pool”(17 reviews)
“ado bus station”(11 reviews)
“night guard”(3 reviews)
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What's included
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Private Balcony
Free Parking
Breakfast included
Airport Transportation
Room Service
3 Star Hotel
Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and...
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Location and contact
Calle 2 | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
19 km to Cozumel Airport
306 restaurants are within a 0.5 km radius
6.7 km from Xcaret Park
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Reviews (384)
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71
23
15
10
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All reviewssmall poolado bus stationnight guardreal caribebudget accommodationcalle norteworking acno lifthot waterceiling fanferry to cozumeltwo blockshotel is in a great locationclean roomslonger staythird floorroom safe
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1 - 5 of 170 reviews
Reviewed 1 week ago via mobile

This hotel is a quaint, romantic little hotel. I felt like I was on a movie set. The staff was superb, friendly and always helpful. Antonio and Enrique made our stay so fun. Best room appointments in Room 109. Least appointments were in Room 301....More

Thank Mark N
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 5 days ago

Hello! Thank you so much for your comments, we are so happy you chose the right hotel for your perfect vacations, if you want to see the city this hotel es perfect , everything is walking distance. Remember we have promotions in our social media....More

Reviewed 4 weeks ago

We spent two night here in May. We took a chance on this hotel because we wanted to be where the action is. The location is awesome, close to the beach, restaurants, and live music. The help was wonderful, they even carried our bags to...More

1  Thank Mackel_1649
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 4 weeks ago

Hell! Thank you so much for your comments, we are so happy you chose the right hotel for your perfect vacations, if you want to see the city this hotel es perfect , everything is walking distance. Remember we have promotions in our social media....More

Reviewed 13 May 2018 via mobile

An excellent attention by Gerardo and Edson (wine cellar guys), thank you for making our stay the most pleasant, it is always good to feel at home and they both made it possible, thank you very much for attend and make us feel special`sMore

Thank Jair Q
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 15 May 2018

Hello Jair! Thank you so much for your comments, we are so happy you chose the right hotel for your perfect vacations, if you want to see the city this hotel es perfect , everything is walking distance. Remember we have promotions in our social...More

Reviewed 9 May 2018

The location of the Hacienda del Caribe has a lot going for it. It is close to food, the beach and the bus station. The room was a generous size. I didn't feel like a sardine or have to apologize to my husband for tripping...More

Thank wanttotravelmore123
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 10 May 2018

Hello! Thank you so much for your comments, we are so happy you chose the right hotel for your perfect vacations, if you want to see the city this hotel es perfect , everything is walking distance. We are going to check about the bottle...More

Reviewed 1 May 2018

The Hacienda Del Caribe in down-town Playa Del Carmen is a jewel in the middle of paradise. Just over a block from the beach. A block to 5th ave. About 3 blocks to the ferry to Cozumel and 2 blocks to the bus depot where...More

4  Thank tracy22b
Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda del CaribeResponded 2 May 2018

Hola Tracy!!! Our Canadien friend in Mexico, we have no words to describe how grateful we are, here HACIENDA DEL CARIBE is your home away from home and we are your family. Karen, Moises, Lulu, Me, and more, are missing you already, you are special...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$38 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (246)
Room & Suite (242)
Pool & Beach (43)
Dining (20)
Family and Play Areas (4)
Questions & Answers
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Amanda S
8 April 2018|
Answer
Response from Laura K | Reviewed this property |
From what I saw all the rooms were pretty much the same. Perhaps the difference is the location? There were no rooms on the street and the street outside is walking street only. The noise issue comes from the hotel... More
0
Votes
Laurie E
17 February 2018|
Answer
Response from Laura K | Reviewed this property |
ALOHA....late to the party, but I can answer this. The rooms do have safes. They were broken when we were there but a man came very quickly and fixed them. That being said, the repairman can break into the safe in about... More
0
Votes
Room Tips
"Any room here is a excellent room for the price you pay. You will not be disappointed."
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"Pool is in courtyard, I would recommend a room on second floor due to noise level."
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"second level"
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"we enjoyed the third floor rooms"
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