We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Carmen Hotel

Traveler (794)
Room & Suite (179)
Pool & Beach (105)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$184.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9f44855423c945388909a62d56a7ddeb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":296623,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[106854445],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":205,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9f44855423c945388909a62d56a7ddeb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":249,"lowestMetaPrice":184,"additionalPartner":false,"highestMetaPriceDisplay":249,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":249,"lowestMetaPrice":184,"highestMetaPriceDisplay":249,"hotelName":"The Carmen Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlmNDQ4NTU0MjNjOTQ1Mzg4OTA5YTYyZDU2YTdkZGViIiwiQUlLIjoiZjFhYWYxMTg0NTJhNDIxY2JhNDlmZDA1OTkxNDY5NjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/02/2018", "checkOut": "12/03/2018", "lowestPrice": "US$184", "hasDates": true, "hacComplete": true, "contentIdMappings": {"106854445":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
  • Excellent77%
  • Very good15%
  • Average4%
  • Poor2%
  • Terrible2%
Certificate of Excellence
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen!
Read more
Property amenities
Free High Speed Internet (WiFi)
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
Harbor View
Reviews (724)
Filter reviews
464 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews rooftop pool beachfront hotel modern hotel hotel restaurant ceviche chilaquiles ocean front the location is perfect yogurt amazing hotel water pressure ribeye fifth avenue cancun airport lounge chairs keel netflix
Updating list...
1 - 5 of 464 reviews
Reviewed 4 days ago via mobile

Such a stellar stay at The Carmen Hotel. I came down with a group of 6 girls for a birthday weekend. Before even arriving, the communication with the concierge and event coordinators, Isabelle and Elena, to coordinate the details of our stay; receipt of a...More

Thank Marie P
Response from DirkU35, Director General at The Carmen HotelResponded 2 days ago

Dear Marie, Thank you very much for taking the time to write this review, and for recommending us with all TripAdvisor users. We are delighted to read that you found a nice and peaceful getaway at Hotel and that we have succeeded in creating a...More

Reviewed 1 week ago

The room was very modern and beautiful. The bed was very comfortable. The staff and service were exceptional. The entire team was very attentive but, Elizabeth went out of her way to make my stay exceptional. Rosa gave a great massage. The menu was five...More

1  Thank ReneK9
Response from DirkU35, Director General at The Carmen HotelResponded 1 week ago

Thank you so much for sharing your experience with us. We are really proud of our staff and quality of food. We hope to welcome you again soon.

Reviewed 1 week ago via mobile

Words does not do this Adult only resort any justice. Location location location. All the managers, wait staff, room service and all the assistants were incredibly helpful and wonderful. The restaurant and the food are out of this world. Totally recommend it for your next...More

Thank 808khaledm
Response from DirkU35, Director General at The Carmen HotelResponded 1 week ago

Dear Kal, It was so nice to have you onboard. Thank you so much for sharing your experience :) Each and every member of the staff remembers you guys and hopes to see you again really soon. Remember that we are always at your service...More

Reviewed 2 weeks ago via mobile

Having an awesome time here at the Carmen! Staff is awesome, food is great and the drinks are always coming. Really funky rooftop bar and the rooms are really fun. Great views and beach front location. Breakfast was top notch and part of the stay....More

Thank sccrites
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Thank you so much for sharing your experience. It is wonderful to read you. We are very proud of our team, who strives to give each and everyone the best experience ever. Thank you once again; we will continue to pamper you both.

Reviewed 2 weeks ago via mobile

Great location! Located in the center of vibrant Fifth Avenue, on the beautiful beach of Playa. The hotel is very suitable for young people, but not only. The rooms are very beautiful, impressive and clean. The staff is amazing and they are always happy to...More

Thank Go819152
Response from DirkU35, Director General at The Carmen HotelResponded 2 weeks ago

Thank you so much for sharing your experience with us. We are really proud of our team, location and atmosphere. At the Carmen Hotel, we strive to give everyone the best experience ever. See you soon :)

View more reviews
Questions & Answers
Ask a question
8 September 2018|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Dear rsmtz: Yes!! we are open to public and it will be a pleasure that you visit us during your stay in Playa del Carmen We have minimum consumption per person as follow: $300 pesos, Monday to Sunday (women) $300 pesos... More
Google Translation
2 August 2018|
AnswerShow all 4 answers
Response from LeslieUri | Property representative |
Hello, the lifestyle fee is per day. Have a grea day!
Google Translation
Edith G
28 June 2018|
AnswerShow all 2 answers
Response from LeslieUri | Property representative |
Dear Edith G: It is open to the public. And is extra cost to stay there. Greetings!
Google Translation
Room Tips
"Take the sunrise room or one of the rooms with ocean views."
5 weeks ago
Read review
"Ocean front for best view but all are loverly"
13 Oct 2018
Read review
"All rooms are great...we had an ocean view...worth the money for sure..."
4 Oct 2018
Read review
"The Grand Ocean Front room - I believe ther are only 2 - are indeed GRAND!!"
9 Sep 2018
Read review
Show More 
US$202 - US$418 (Based on Average Rates for a Standard Room)
alhambra playa del carmen
Hotel Alhambra
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing