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03/12/2017 04/12/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
    03/12/2017 04/12/2017
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     17 people are viewing this hotel
    SAVE US$17
    Traveler (528)
    Room & Suite (88)
    Pool & Beach (59)
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop pool” (16 reviews)
    “roof top bar” (5 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Accessible rooms
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (478)
    Traveler rating
    Traveler type
    Time of year

    1 - 5 of 312 reviews

    Reviewed yesterday via mobile

    We were hesitant to try a resort that was a “non-all inclusive”. But it was the best decision we ever made! The Carmen hotel is a modern, posh, chic hotel that has everything you could ever want or need!!! We were shocked that the hotel...More

    Thank amcaskey24
    Reviewed yesterday

    This new hotel is gorgeous! Modern and hip. The location and views are amazing. Definitely the best hotel on the beach! The rooftop bar and pool overlook the beach and city. The restaurant downstairs is fantastic. You will not be disappointed if you stay here.

    Thank LoveForScallops
    Reviewed 5 days ago via mobile

    We spent a week at the Carmen Hotel and it exceeded are expectations. The reviews are spot on. The hotel is in a perfect location, just far enough away from 5th Avenue to avoid the noise but walking distance to just about everywhere, including the...More

    Thank Mark E
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 3 days ago

    Hello, Mark E Both the Carmen and all the staff at "The Keel" thank you for your awesome comments and reviews. We love you had a pleasant experience in our restaurant, rooftop and hotel in general. Our location is thought for you to spend a...More

    Reviewed 1 week ago via mobile

    We had the absolute best time on our trip, we had the privilege of dinning and checking out the rooftop pool!! Our waitress Elizabeth was amazing and very accommodating!! Definitely will be back! Thanks for showing us a good time! 🤗More

    Thank claudiaclay81
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Hello, Claudiaclay81 Thank you so much for the wonderful review and comments! It is really nice to hear you were pleased with Elizabeth service, Isn´t she awesome? we are equally thrilled to know you enjoy the view at our magnificent roof top. we well be...More

    A TripAdvisor Member
    Reviewed 1 week ago via mobile

    One word....AMAZING. Having been to Playa del Carmen a handful of times, I️ already had my favorite spots to go. However, I️ was blown away by not only the aesthetics of The Carmen Hotel but the service and the food are top notch as well....More

    Thank A TripAdvisor Member
    Response from Alfredo S, Econcierge Service. at The Carmen HotelResponded 1 week ago

    Good morning, dear customer. Thanks a lot for the terrific review! At the Carmen Hotel we love what we do. We have no words to thank you enough for recommendations! We are so happy that you enjoyed our wonderful rooftop and the great food, as...More

    The Palm at Playa
    1,608 reviews
    #22 of 212 hotels in Playa del Carmen
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    Illusion Boutique Hotel by Xperience Hotels
    1,547 reviews
    #48 of 212 hotels in Playa del Carmen
    0.10 km
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    #41 of 212 hotels in Playa del Carmen
    0.3 km
    Playa Maya
    665 reviews
    #101 of 212 hotels in Playa del Carmen
    0.03 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$186 - US$630 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa del Carmen
    • #8 On the Beach Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity and getaroom.com so you can book your The Carmen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen
    Add Photo Photos
    Traveler (528)
    Room & Suite (88)
    Pool & Beach (59)
    Dining (32)
    Hotel & Grounds (381)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Illusion Boutique Hotel by Xperience Hotels
    1,547 reviews
    .10 km away
    The Palm at Playa
    1,608 reviews
    .20 km away
    Playa Maya
    665 reviews
    .03 km away
    El Taj Oceanfront & Beachside Condos Hotel
    1,396 reviews
    .32 km away
    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
    143 reviews
    .02 km away
    Lido Club de Playa
    1,070 reviews
    .16 km away
    Patio 8
    310 reviews
    .14 km away
    Casa Mediterranea
    737 reviews
    .12 km away
    Nearby Attractions
    Quinta Avenida
    17,716 reviews
    .18 km away
    Museo Frida Kahlo Riviera Maya
    119 reviews
    .13 km away
    Galeria de Arte 5ta Avenida
    331 reviews
    .20 km away
    INTI Beach
    63 reviews
    .17 km away
    Ask a question
    Questions & Answers
    November 15, 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    We have a mini-fridge in the room and ice machines on every floor.
    October 14, 2017|
    AnswerShow all 2 answers
    Response from Alfredo S | Property representative |
    Hello, Bklyn We have the day pass with a minimum consumption of $200 pesos at the bar. we also have: lounges $ 500 pesos Beach beds $ 1000 pesos so, you get it back all in consumption (food and drinks). hope to... More
    Google Translation
    August 31, 2017|
    Response from Phillip G | Property representative |
    The resort fee is $43 and you receive -2- breakfasts, a pass to the top gym in town, a short walk from the Carmen, 50mb high speed internet in your room and common areas, Netflix, local and international calls from the rooms... More
    Room Tips
    "Best views! Hip! Modern and new."
    Read review
    "3rd floor...perfect view of the sea."
    Read review
    "Ocean View"
    Read review
    "Sunrise Suite"
    Read review
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