We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Playa Maya

668 reviews
Save
Traveler (618)
Room & Suite (305)
Pool & Beach (168)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$150.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d1d3ff3412cc47e89055b668f6516bbb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":284657,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[105253258],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":150,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d1d3ff3412cc47e89055b668f6516bbb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":150,"lowestMetaPrice":150,"additionalPartner":false,"highestMetaPriceDisplay":150,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":150,"lowestMetaPrice":150,"highestMetaPriceDisplay":150,"hotelName":"Playa Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQxZDNmZjM0MTJjYzQ3ZTg5MDU1YjY2OGY2NTE2YmJiIiwiQUlLIjoiYTZiZjQzMWUxYThlNDdiNDk4OTNhZDcyYjY0ZmIzZGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/05/2018", "checkOut": "02/06/2018", "lowestPrice": "US$150", "hasDates": true, "hacComplete": true, "contentIdMappings": {"105253258":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (668)Write a Review
Filter reviews
626 results
Traveler rating
467
112
25
11
11
Traveler type
Time of year
LanguageEnglish
More languages
467
112
25
11
11
Show reviews that mention
All reviewscoconut shrimptoes in the sanddeluxe balcony roomeconomy suitebeach chairssmall hotelfree breakfastcozumel ferryocean viewtowel artwho cleaned our roomquiet at nightcoffee poteach morningtwo blocksthe entire staffguacamole
FilterEnglish
Updating list...
1 - 5 of 626 reviews
Reviewed December 8, 2017

This review is slightly delayed... but I felt it important to make the update! I'll keep this short, and focus on the important stuff (to us)! :-) Service was fantastic... employees are well-taken care of by management... and that equates to a great experience by...More

2  Thank gkhicks
Reviewed November 28, 2017 via mobile

We are currently staying at Playa Maya and happily have three more days to go. Great food and service, friendly staff. Room is large, bright and clean with a wonderful view of the beach and the sea. The beach itself is in good shape, weather...More

1  Thank tippboyLongIsland_NY
Reviewed November 27, 2017

This was the second time my wife and I stayed here. The location is perfectly located in the middle of everything in Playa. Having beach only access is a bit out of the ordinary but really one of my favorite things about this place. Everything...More

2  Thank tvesel
Reviewed November 19, 2017

We just returned from a fabulous vacation in Playa del Carmen! Adding to our time was staying for nine nights at this lovely hotel on the beach. We had a double balcony room which allowed easy access to magnificent views of the sea. Love! The...More

Thank EileenRG
Reviewed October 21, 2017

If you enjoy American style relaxation in another country this is the right place, but there are so many other local beaches, bars, and restaurants that captures the local customs and habitat that I suggest you try. Take a taxi ride or rent a car...More

Thank normanf230
View more reviews
PreviousNext
123456126
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$137 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#69 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$137 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#69 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (618)
Room & Suite (305)
Pool & Beach (168)
Dining (97)
Hotel & Grounds (335)
Bathroom (8)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
happytravellers033
October 13, 2017|
Answer
Response from PlayaMaya | Property representative |
Hello, and thanks for your question. Yes, as noted on our web site, we provide unlimited purified drinking water free to all our guests during their stays. This may be in the form of bottled water (courtesy bottles placed... More
0
Votes
happytravellers033
October 13, 2017|
Answer
Response from PlayaMaya | Property representative |
Hello again. Each fridge does have a small freezer area, although these are mini-fridges and that freezer area is not necessarily as efficient as a freezer as compared to one in a full-sized fridge.
0
Votes
Dave W
May 8, 2017|
AnswerShow all 3 answers
Response from PlayaMaya | Property representative |
Hello, and thanks very much for your question. I'm sorry to say it, but in fact we are probably one of the least easily accessible properties in central Playa del Carmen, at least. I mean we have had wheelchair-bound guests... More
1
Vote
Room Tips
"Higher floors, better view... deluxe rooms are positioned nicely... but you really can't go wrong with..."
Read review
"We stayed in room 203 which had a 2 person balcony with an ocean view, great sunrise."
Read review
"The rooms with balcony facing the sea are what we wanted and the view is gorgeous!"
Read review
"small hotel, all rooms seemed nice"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite