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Room & Suite (316)
Pool & Beach (170)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)
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All reviewscoconut shrimptoes in the sanddeluxe balcony roomeconomy suitebeach chairssmall hotelbeachfront hotelcozumel ferryfree breakfastlove playatowel artocean viewwho cleaned our roomcoffee poteach morningtwo blocksmother nature
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1 - 5 of 631 reviews
Reviewed 5 weeks ago

During our visit there were a few problems with the room but I did not report them to the staff because I was not too concerned about them. First issue was the shower had low water pressure and I believe that the bathroom sink had...More

1  Thank Ken S
Response from PlayaMaya, Manager at Playa MayaResponded 4 weeks ago

Dear Ken, Thanks for taking the time to write up your comments here for others to see. We always appreciate that, and the only thing is that I wish you had in fact let us know of any of those details in your room during...More

Reviewed March 8, 2018

We've been coming to Playa Maya for 10 yrs. and it never gets old. Love the staff, love the fact you can only access it from the beach and love the location. There's 4 couples we've met over the years that come at the same...More

2  Thank bellavie
Reviewed February 27, 2018

I loved this place. As a frequent traveller and someone who understands I am in a foreign country, I cannot speak highly enough of this hotel. The front desk was staffed by exceptionally helpful, friendly and thoughtful people who understood our confusion and helped us...More

2  Thank K T
Reviewed February 14, 2018

This is an inexpensive small beach restaurant to have a drink, breakfast or lunch right on the beach. It's hidden beside the expensive Keel restaurant. We had a breakfast, drinks and a lunch there and it was always good fresh food. The fish taco was...More

Thank DanoCanada
Reviewed January 25, 2018

My wife and I have spent our last few Christmas vacations at Hotel Playa Maya. This was our longest stay yet, and once again it was wonderful. The room was a deluxe balcony type on the third floor. Always clean, king sized bed, air conditioning...More

1  Thank Mike P
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Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (618)
Room & Suite (316)
Pool & Beach (170)
Dining (97)
Amenities (23)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amanda S
March 28, 2018|
Answer
Response from PlayaMaya | Property representative |
Hello, and thanks for your message and for considering a stay with us. Yes, you won't normally see listings for short stay (below min) openings for any period until it's a bit closer at hand, as those appear after more... More
1
Vote
happytravellers033
October 13, 2017|
Answer
Response from PlayaMaya | Property representative |
Hello, and thanks for your question. Yes, as noted on our web site, we provide unlimited purified drinking water free to all our guests during their stays. This may be in the form of bottled water (courtesy bottles placed... More
0
Votes
happytravellers033
October 13, 2017|
Answer
Response from PlayaMaya | Property representative |
Hello again. Each fridge does have a small freezer area, although these are mini-fridges and that freezer area is not necessarily as efficient as a freezer as compared to one in a full-sized fridge.
0
Votes
Room Tips
"Eat local and avoid the main thoroughfare"
Read review
"The deluxe balcony rooms are ocean view - #301 is best!"
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"Higher floors, better view... deluxe rooms are positioned nicely... but you really can't go wrong with..."
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"We stayed in room 203 which had a 2 person balcony with an ocean view, great sunrise."
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