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The Palm at Playa

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Traveler (996)
Room & Suite (384)
Pool & Beach (270)
Ratings and reviews
Travelers' Choice2018 Winner
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“rooftop pool”(166 reviews)
“loft room”(25 reviews)
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What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness center
Concierge
Spa
4 Star Hotel
For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a superb location by the "5ta Avenida", the town's most vibrant area, The Palm...
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Location and contact
Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
19 km to Cozumel Airport
350 restaurants are within a 0.5 km radius
7.0 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,882)
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938 results
Traveler rating
676
182
43
24
13
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LanguageEnglish
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676
182
43
24
13
Show reviews that mention
All reviewsrooftop poolloft roomincluded breakfasttravel conciergefacing the streetrestaurant downstairsdouble showerhotel restaurantalfredochilaquilesthe location is perfectamazing hotellounge areabars and restaurantsyogurtspecial thankshector
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1 - 5 of 938 reviews
Reviewed yesterday

This hotel is perfectly located, walking distance from 5th avenue and the beach. The rooms were perfect! All the employees were awesome, specially Concierge Sandra Lopez and Rosy Cordova. We had a lovely experience. We would definitely recommend this place. Its a little expensive, but...More

Thank Araly G
Reviewed 3 days ago

The hotel was clean and modern. The rooms were spacious and airy. You can’t beat the location. It’s a block away from the beach and in the center of 5th Ave. Lots of restaurants, shops and clubs...footsteps away. My husband and I had our room...More

Review collected in partnership with this hotel
Thank Shaundra F
Reviewed 5 days ago

nice and clean. In the center of town. Quiet. Bathroom was nice and huge. Only problem was the wifi did not workout first because it was on an unsecured network. Once that was fixed there was no problem.

Review collected in partnership with this hotel
Thank 256carlo
Reviewed 5 days ago

The Palm is a nice place. My wife and I went there for a chance to get away from the kids. They are quite hospitable. The room was nice. The rooftop pool is nice and the restaurant is above average. We really liked the ceviche....More

Thank Brian C
Reviewed 1 week ago

Location, service, room, food, roof top pool...everything was marvelous. The staff was extremely professional, caring and corteous. We loved our loft room, it was well appointed, spacious and equipped with everything you can possibly need. We chose to have breakfast included and it was well...More

Thank lortega2526
Response from MiguelGEs, Director de Recepción at The Palm at PlayaResponded 6 days ago

Thank you so much for your comment, we really appreciate your opinion and please be sure that we are going to share your mentions with our staff, we could find opportunity areas and to be better in our service without your help. Thanks for helping...More

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About
Description
For a boutique hotel in central Playa del Carmen, The Palm at Playa goes beyond the typical hospitality by offering the true lifestyle-beach character. With an accurate service, contemporary-beach design and a ...More superb location by the "5ta Avenida", the town's most vibrant area, The Palm at Playa puts the best in town to handy distance.There are 69 resort-style accommodations which include lofts and apartment-like suites, very chic, generous in space and details. Our Restaurant Calle 8 offers Mexican contemporary cuisine at local prices, while the gym, yoga and holistic-themed therapy rooms at the Spa are still parts of the experience.But our star is the rooftop with the Bar and swiming pool. It's a perfect spot for celebrating the occasion in a stylish atmosphere, a place where dramatic ocean views and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and snack bar are the prefect set to relax under the warm and balmy Caribbean sun. But at night the whole terrace transforms itself into to a jazzy-vibrant stage. A chic and trendy place meaning the perfect setting for young souls seeking the groove, while gazing at the horizon and the sizzling lights of Cozumel Island.There are many things to know about The Palm, but the true is just feeling good factor. Less
Hotel class
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Concierge
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (996)
Room & Suite (384)
Pool & Beach (270)
Dining (177)
Amenities (86)
Family and Play Areas (17)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
FW86
20 May 2018|
AnswerShow all 2 answers
Response from MiguelGEs | Property representative |
Sorry Ms., is only for adults.
1
Vote
Google Translation
Lisyl4
29 January 2018|
Answer
Response from D24789 | Reviewed this property |
Yes but very limited English channels. CNN, Fox, ABC, NBC, VH1 and some cartoon networks. Feeds for most channels are out of Miami area.
0
Votes
NiskyNapar
24 January 2018|
AnswerShow all 5 answers
Response from Mor M | Reviewed this property |
‫Not that I remember ‬
0
Votes
Google Translation
Room Tips
"higher rooms are closer to the rooftop bar (noise). Corner rooms have terrace and large living room."
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"5 is dollars a day except the last day because we forgot 😬"
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"Very well equiped"
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"Clean, clean, clean and spacious. Very comfortable accommodations."