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    The Palm at Playa

    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    011 52 33 5350 8702
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    03/12/2017 04/12/2017
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     24 people are viewing this hotel
    US$164
    US$131
    SAVE US$33
    US$164
    US$164
    Traveler (812)
    Room & Suite (345)
    Storyboard
    Illusion Boutique Hotel by Xperience Hotels
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    Overview
    • Excellent77%
    • Very good18%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop pool” (95 reviews)
    “loft room” (23 reviews)
    “roof top bar” (18 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    4.0 Star Hotel
    All hotel details
    Offers from The Palm at Playa
    Offers & Announcements: Package Deal
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,611)
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    1 - 5 of 815 reviews

    Reviewed 5 days ago via mobile

    I stayed at the Palm with my boyfriend for 3 nights and I honestly would not have changed a single thing. The rooms were extremely spacious and comfortable, the breakfast was excellent (especially the pineapple!) and the staff were all so helpful and friendly. Then...More

    Thank laurenpU2364PR
    A TripAdvisor Member
    6
    Hotel's Favorite
    Reviewed September 30, 2017 via mobile

    This place will not disappoint. Great great staff. Hectors kitchen staff was awesome. Loved the Birthday breakfast brownie too. The roof top staff is awesome as well. Great customer service all the way around. Loved Sandra Lopez she was super helpful and went out of...More

    Thank A TripAdvisor Member
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded October 6, 2017

    Dear Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant to...More

    Reviewed 1 week ago via mobile

    We arrived to such a warm welcome at the hotel and the staff have been nothing other than incredibly friendly and helpful during our whole stay. Sandra downstairs is there to help with all our little problems, Saul at the restaurant is the best and...More

    Thank Simon K
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded yesterday

    Dear Simon K Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    A TripAdvisor Member
    3
    Reviewed 1 week ago via mobile

    From the first step inside the open foyer, we were greated and treated with friendly respect and an obvious desire to please. The loft room is spacious, with a great balcony. The restaurant serves a very good breakfast with service that lacked nothing. Hector, Saul,...More

    Thank A TripAdvisor Member
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 days ago

    Dear Mrs Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 1 week ago

    This place is great, the rooms a re very roomy, the staff very helpful, includes a delicious breakfast in the morning, is in the best location ever, great clubs, bars and restaurants very close by, if not across the street. And the rooftop, just amazing,...More

    Thank Maggy M
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 3 days ago

    Dear Maggy M Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    Illusion Boutique Hotel by Xperience Hotels
    1,552 reviews
    #48 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Carmen Hotel
    480 reviews
    #8 of 212 hotels in Playa del Carmen
    0.2 km
     
    Hotel Lunata
    374 reviews
    #86 of 212 hotels in Playa del Carmen
    0.10 km
     
    Los Itzaes Hotel
    158 reviews
    #94 of 212 hotels in Playa del Carmen
    0.09 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$123 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Luxury Hotel in Playa del Carmen
    • #67 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, HotelsforEveryone, Evoline ltd, Cancelon and TripOnline SA so you can book your The Palm at Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    Add Photo Photos
    Traveler (812)
    Room & Suite (345)
    Pool & Beach (250)
    Dining (163)
    Hotel & Grounds (613)
    Bathroom (26)
    Family and Play Areas (16)
    Business Center & Event Rooms (7)
    Nearby
    Illusion Boutique Hotel by Xperience Hotels
    1,552 reviews
    .10 km away
     
    Los Itzaes Hotel
    158 reviews
    .09 km away
     
    The Carmen Hotel
    480 reviews
    .20 km away
     
    Hotel Lunata
    374 reviews
    .10 km away
     
    Nearby Restaurants
    Patio 8
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    .07 km away
    Tropical Playa del Carmen
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    .07 km away
    Nearby Attractions
    Quinta Avenida
    17,750 reviews
    .11 km away
    3D Museum of Wonders
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    .07 km away
    Museo Frida Kahlo Riviera Maya
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    .07 km away
    Galeria de Arte 5ta Avenida
    331 reviews
    .09 km away
    Ask a question
    Questions & Answers
    live2wine
    November 4, 2017|
    Answer
    Response from LHarrop | Reviewed this property |
    We have just co,e back from a 10 night stay and are a couple who are late 40's. Definitely caters for all ages and you would fit in fine. Great staff, rooms at the front of the hotel can be noisy due to the close proximity... More
    -1
    Votes
    live2wine
    November 4, 2017|
    Answer
    Response from Martine D | Reviewed this property |
    Yes you would fit in ,as long as you don't mind being with a lot of young and good looking people .
    1
    Vote
    pepperpot53
    September 8, 2017|
    AnswerShow all 2 answers
    Response from liangmari | Reviewed this property |
    Yes there is this place is beautiful. I'm going back next year.
    0
    Votes
    Room Tips
    "the loft was nice"
    Read review
    "Take the one bedroom suit. It is amazing"
    Read review
    "yes, pick the rooms with balcony towards the garden, much better than street"
    Read review
    "Great pool and bar on roof."
    Read review
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