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Panama Jack Resort

10,424 reviews
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Traveler (6144)
Pool & Beach (1255)
Room & Suite (1132)
Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“il pescatore”(348 reviews)
“sushi bar”(343 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,424)Write a Review
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7,464 results
Traveler rating
4,621
1,688
564
354
237
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LanguageEnglish
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4,621
1,688
564
354
237
Show reviews that mention
All reviewsil pescatoremaria's restaurantsushi barsports and entertainmentocean frontfishing boatssand bagsjunior suitestandard roombike tourentertainment staffmayan coffeekids clubfifth avenuewater aerobicsspecial thanksour waiter
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1 - 5 of 7,464 reviews
Reviewed yesterday via mobile

Excellent vacation!!!' Thank you very much for the excellent service. The animation team is amazing!! Carlos and Cesar are the best!!! Water aerobics, volleyball in the pool and on the beach. Bingo for a more relaxing time. They keep everything fun and fresh!! They make...More

Thank Weazy1971
Reviewed yesterday via mobile

Carlos and Cesar (activities guide) were great! I enjoyed my aqua aerobics so much w Carlos I had to get up and do the salsa lesson too! Made my day at Gran Portal! The beachside activities at Panama Jack Resort are a blast and I...More

Thank Gilbert L
Reviewed yesterday

This was my first time at Panama Jack's, so I have no idea what it was like before the re-branding, but I can tell you that it was a first class resort. I also stayed at the Crown Paradise Club while I was there, and...More

Thank TravelMark70
Reviewed 2 days ago via mobile

The Panama Jack Gran Porto Hotel has one of the nicest locations in Playa Del Carmen with a fantastic beach front overlooking the main beach in Playa and the ferry pier that shuttles people back and forth from Cozumel. The hotel is also short block...More

1  Thank Farid K
Reviewed 2 days ago via mobile

We came to Panama Jack based on our travel agents recommendation. I️ think the staff here are what really make the hotel the high star rating that it receives. Our concierge Jaqueline Sosa is a prime example. She is so polite, extremely helpful and professional....More

1  Thank Noura T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$228 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$228 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (6144)
Pool & Beach (1255)
Room & Suite (1132)
Dining (512)
Amenities (67)
Family and Play Areas (43)
Business Center & Event Rooms (31)
Questions & Answers
Ask a question
lisas61
February 18, 2018|
Answer
Response from listing | Reviewed this property |
Sadly no, unless you pay for the upgraded room, Oceanfront walkout. We have stayed 3 times at the Gran Porto and they would not allow us to have access to the Royal, without us paying for the upgrade. Not worth staying at... More
0
Votes
Melissa T
February 17, 2018|
AnswerShow all 2 answers
Response from Frankie V | Reviewed this property |
Yes they do but they also have a station where you can exchange your money. But us & cdn currency is worth more there
0
Votes
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123456258
Room Tips
"As review explained. Room 278 is NOT romantic,"
Read review
"Wouldn't bother upgrading, our room with no view was extremely quiet and we weren't there to spend..."
Read review
"Bring water shoes for swimming, the water is very rocky."
Read review
"great service, great location, close to everything so no need to taxi or bus"
Read review
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